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Data Center Operator Jobs in Tennessee (NOW HIRING)

Call Center Operator Job Summary: The Insurance Assistance Program (IAP) Support Program is seeking ... activities, data validation, and program monitoring initiatives. * Identify opportunities to ...

Data Center Project Manager

Nashville, TN · On-site

$125K - $130K/yr

Works to make sure proper operating procedures maintain the integrity and availability at the data center through drafting and updating documents, testing and compliance audits. This position reports ...

Data Center Project Manager

Nashville, TN · On-site

$125K - $130K/yr

Works to make sure proper operating procedures maintain the integrity and availability at the data center through drafting and updating documents, testing and compliance audits. This position reports ...

Call Center Operator Job Summary: The Insurance Assistance Program (IAP) Support Program is seeking ... activities, data validation, and program monitoring initiatives. * Identify opportunities to ...

Data Center Technician Location: Belleville, IL, Ellendale, ND, Sandusky, OH, Memphis, TN, Chester ... Basic understanding of networking, server hardware, and operating systems * Ability to lift and ...

Troubleshoot system issues across hardware, firmware, and operating systems, escalating when ... Experience supporting servers or data center hardware in a field, enterprise, or customer-facing ...

Call Center Operator - IAP Support Specialist-Hybrid-Nashville TN Location : Nashville, TN 37243 ... assurance activities, data validation, and program monitoring initiatives. 3. Identify ...

... operating procedures • Receipt and Decommissioning of data center hardware. • Vendor returns for infrastructure under and out of warranty • Manage spare parts inventory within the data center ...

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Showing results 1-20

Data Center Operator information

See Tennessee salary details

$38.2K

$142.3K

$233.2K

How much do data center operator jobs pay per year?

As of Aug 6, 2026, the average yearly pay for data center operator in Tennessee is $142,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $195,000.00 per year, depending on experience, location, and employer.

How to become a data center operator?

To become a data center operator, candidates typically need a high school diploma or equivalent, along with technical skills related to electrical systems, networking, or IT. Relevant certifications such as CompTIA Server+ or Cisco CCNA can improve job prospects. On-the-job training is common, and strong problem-solving skills and attention to detail are essential for maintaining data center operations.

What qualifications do I need to work as a data center operator?

A data center operator typically needs a high school diploma or equivalent, along with technical knowledge of computer hardware, networking, and power systems. Relevant certifications such as CompTIA Server+ or Cisco CCNA can enhance job prospects, and hands-on experience with data center equipment is often preferred. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

What is a data center operator?

Data Center Operators are IT professionals responsible for the day-to-day operations, monitoring, and maintenance of data centers. They ensure that servers, networking equipment, and other critical infrastructure run smoothly and securely. Their duties include handling system backups, responding to hardware and software issues, and performing regular inspections to prevent downtime. Data Center Operators also assist with equipment installations and upgrades, and they often work in shifts to provide 24/7 coverage for data center facilities.

Are data center operator jobs high paying?

Data center operator jobs typically offer moderate to high wages depending on experience, certifications, and location. Entry-level positions may pay around the national average, while experienced operators with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and overtime pay due to shift work.

What are some common challenges data center operators face during their shifts, and how can they effectively manage them?

Data Center Operators often encounter challenges such as maintaining uptime during unexpected hardware failures, managing environmental controls (like temperature and humidity), and responding quickly to system alerts. To manage these effectively, operators rely on well-documented protocols, regular training, and close collaboration with IT and facilities teams. Proactive monitoring, clear communication, and staying updated on new technologies also help minimize downtime and ensure smooth operations.

How much do data center operators make?

Data center operators typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced operators with specialized skills can earn higher wages, especially in regions with a high cost of living or in large data centers.

What is the difference between Data Center Operator vs Network Technician?

AspectData Center OperatorNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server roomsNetworking labs, client sites
Primary ResponsibilitiesMonitoring servers, managing hardware, ensuring uptimeInstalling, troubleshooting, and maintaining network hardware and connections

While both roles involve technical skills and work in data or network environments, Data Center Operators focus on maintaining server hardware and data center operations, whereas Network Technicians specialize in network infrastructure and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a data center operator?

To thrive as a Data Center Operator, you need strong technical aptitude in IT infrastructure, hardware troubleshooting, and basic networking, usually supported by an associate degree or relevant certifications like CompTIA Server+. Familiarity with data center management tools, monitoring systems, and ticketing software is typically required. Attention to detail, problem-solving skills, and the ability to work effectively under pressure are vital soft skills for this position. These skills and qualities are crucial for maintaining data center uptime, ensuring system reliability, and quickly resolving technical issues.
Infographic showing various Data Center Operator job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $142,268 per year, or $68.4 per hour.

Call Center Operator

Quality Staffing

Nashville, TN • Hybrid

$21.50/hr

Contractor

Medical, Dental, Vision, Life

Posted 13 days ago


Job description

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for experienced Call Center Operators to work through our agency as a contract employee with the Tennessee Department of Health (TN DOH) located in Nashville, TN. This is a hybrid position working from 8:00 am to 4:30 pm or 9:00 am to 5:30 pm Monday through Friday. The pay rate for this position is $21.50 per hour.

Call Center Operator Job Summary:
The Insurance Assistance Program (IAP) Support Program is seeking IAP Support Specialists/Call Center Operators to serve as a resource to ensure operational excellence for the Tennessee Department of Health Ryan White Part B (RWPB) AIDS Drug Assistance Program (ADAP), which is comprised of the Insurance Assistance Program (IAP) and the HIV Drug Assistance Program (HDAP). The overarching goal of this position is to improve the health and well-being of low-income Tennesseans living with HIV by ensuring year-round, uninterrupted access to HIV medications for all program enrollees. This role serves as a critical liaison among Ryan White field case managers, TDH partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. The position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations. 

Call Center Operator Essential Duties & Responsibilities:
  • Program Support and Enrollment Assistance
  1. Serve as the primary point of contact for Ryan White field case managers seeking real-time assistance with Insurance Assistance Program (IAP) enrollment, eligibility, renewals, and participation.
  2. Provide guidance regarding program policies, procedures, documentation requirements, and enrollment processes.
  3. Assist with troubleshooting enrollment barriers and resolving issues which may impact clients' access to insurance coverage and HIV medications.
  4. Ensure accurate and timely communication regarding program updates, enrollment requirements, and procedural changes.
  • Client and Case Management Support
  1. Collaborate with medical case managers throughout Tennessee to identify and resolve ADAP issues affecting HIV/AIDS clients.
  2. Support efforts to remove barriers to care and medication access for eligible clients.
  3. Research and resolve client-specific concerns while ensuring compliance with program guidelines and confidentiality requirements.
  4. Promote a client-centered approach focused on continuity of care and access to treatment.
  • Partner Collaboration and Issue Resolution
  1. Work closely with Tennessee Department of Health partners, vendors, and manager to resolve complex operational and client-related issues.
  2. Escalate and coordinate resolution of cases requiring multi-agency or cross-functional involvement.
  3. Assist in identifying systematic issues, recurring challenges, and emerging trends affecting program operations or client outcomes.
  4. Provide feedback and recommendations for process improvements which enhance program efficiency and effectiveness.
  • Communication and Customer Service
  1. Manage a high volume of incoming and outgoing telephone calls and electronic communications.
  2. Maintain efficient, streamlined, and uniform communication with field case managers, TDH staff, healthcare providers, and program partners.
  3. Provide professional, responsive, and solution-focused customer service.
  4. Document interactions, resolutions, and follow-up activities in accordance with established procedures.
  • Operational Excellence and Quality Improvement
  1. Monitor workflows and support efforts to maintain operational excellence across the ADAP program.
  2. Assist with quality assurance activities, data validation, and program monitoring initiatives.
  3. Identify opportunities to improve processes, communication, and service delivery.
  4. Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts.

Education & Qualifications for Call Center Operator position:
  • Eligible to work in the United States.
  • Bachelor's degree or Master's degree in Health Administration, Public Health, Healthcare Management, or a closely related field.
  • Minimum of four (4) years of front-facing customer services experience, preferably in healthcare, public health, health insurance, or health administration setting.
  • Experience working in a health administration environment with demonstrated knowledge of healthcare operations, processes, and client service delivery.
  • Proven ability to thoroughly document client interactions, research issues, conduct appropriate follow-up, and bring issues to resolution in a timely manner.
  • Strong problem-solving skills with the ability to analyze complex situations, identify solutions, and coordinate resolution among multiple priorities while maintaining a high level of accuracy and attention to detail.
  • Ability to work effectively in a moderately-paced environment while managing multiple tasks and maintaining a high level of accuracy and attention to detail.
  • Demonstrated ability to adapt quickly to changing procedures, priorities, and program requirements.
  • Excellent verbal and written communication skills, with the ability to communicate professionally with case managers, healthcare professionals, Tennessee Department of Health staff, vendor, and community partners.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and experience working with databases, case management systems, or other electronic information systems, simultaneously.
  • Ability to maintain confidentiality and comply with all applicable HIPAA, Ryan White Program, and organizational requirements.
  • Experience supporting Ryan White HIV/AIDS Program services, AIDS Drug Assistance Programs (ADAP), health insurance enrollment, or benefits coordination preferred.
  • Knowledge of HIV care systems, medication access programs, and healthcare coverage options preferred.
  • Experience providing technical assistance and support to case managers, healthcare providers, or public health partners preferred.
  • Experience working with state or federally funded healthcare programs preferred.

Benefits Include:
  • Weekly Pay/Comparable Wages
  • Major Medical Insurance
  • Indemnity Medical, Dental and Vision Insurance
  • Term Life Insurance and Short-Term Disability

Interested? Here is how to apply:
  • Click on 'Apply Now' and complete the process.
  • This job closes on 8/21/26 (or when the positions are filled) and will no longer accept resumes after this date.
 
Quality Staffing, Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR