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Data Center Operations Jobs in Rochester, NY (NOW HIRING)

Manager - Cyber Operations

Rochester, NY · On-site

$128K - $160K/yr

Manager - Cyber Operations Location: Rochester, NY Salary Range: $128,320 - $160,400 Schedule: On ... Supervisory / Manager experience over staff, projects, or contractors * 2 + Years Data Center and ...

Manager - Cyber Operations

Rochester, NY · On-site

$128K - $160K/yr

Manager - Cyber Operations Location: Rochester, NY Salary Range: $128,320 - $160,400 Schedule: On ... Supervisory / Manager experience over staff, projects, or contractors * 2 + Years Data Center and ...

We're looking for a Sales Operations Administrator to join our growing team in West Henrietta, NY ... Our products are used by some of the leading data center providers and space agencies in the world.

Staff Accountant

Victor, NY · On-site

$65K - $75K/yr

The Staff Accountant works closely with finance, accounting and operation teams to ensure that ... FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise ...

... operations or infrastructure support teams in AWS and\/or Azure cloud or data center environments. \n \n Nutanix & IBM Power AIX experience \n \n Experience in the use of Ansible for automation of ...

Fiber Design Technician

Victor, NY · On-site

$25 - $30/hr

Work jointly with the NOC, Field Operations, and Fiber Construction to coordinate repair teams ... FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center ...

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ... FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center ...

Controls/Automation Engineer MPDE

Webster, NY · On-site

$76K - $101K/yr

... data center infrastructure. Please note: operations are currently based at a temporary site in Webster, NY. The team will transition to a permanent Rochester location (near RIT) upon completion. We ...

... Operations, or a related field. Direct experience in HDD procurement, strategic sourcing, commodity management, or supplier management. 10+ years of experience in enterprise storage, data-center ...

... Operations, or a related field. Direct experience in HDD procurement, strategic sourcing, commodity management, or supplier management. 10+ years of experience in enterprise storage, data-center ...

Showing results 21-40

Data Center Operations information

See Rochester, NY salary details

$51.3K

$126.8K

$197.3K

How much do data center operations jobs pay per year?

As of Sep 14, 2026, the average yearly pay for data center operations in Rochester, NY is $126,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,700.00 and $161,300.00 per year, depending on experience, location, and employer.

What is data center operations?

Data Center Operations refers to the collective processes and activities that ensure data centers run efficiently, securely, and reliably. These operations include managing servers, networking equipment, cooling and power systems, monitoring performance, and implementing security protocols. Professionals in this field are responsible for maintaining uptime, troubleshooting hardware or software issues, and supporting the technological infrastructure that businesses rely on for data storage and processing.

What are the key skills and qualifications needed to thrive in data center operations, and why are they important?

To thrive in Data Center Operations, you need a solid understanding of IT infrastructure, hardware maintenance, network management, and often a relevant degree or technical certification such as CompTIA Server+ or Cisco CCNA. Familiarity with monitoring tools, ticketing systems, and physical security protocols is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help professionals excel in this environment. These skills are essential for maintaining uptime, ensuring data security, and responding quickly to technical issues in a mission-critical setting.

What are some typical challenges faced in a data center operations role and how can they be managed effectively?

Professionals in Data Center Operations often encounter challenges such as maintaining uptime during hardware failures, managing large-scale equipment upgrades, and ensuring strict adherence to security protocols. These challenges require strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure. Effective communication and collaboration with IT, facilities, and security teams are essential to quickly address incidents and prevent downtime. Staying current with best practices and participating in regular training can also help manage these challenges more effectively.

What is the difference between Data Center Operations vs Data Center Technician?

AspectData Center OperationsData Center Technician
Primary FocusOverseeing overall data center functions, including infrastructure management, monitoring, and maintenance coordination.Performing hands-on hardware installation, troubleshooting, and repairs within the data center.
CertificationsOften requires certifications like CompTIA Data Center or Cisco CCNA.Typically requires certifications such as CompTIA A+ or Network+.
Work EnvironmentOffice-based with some on-site presence; involves coordination and supervision.Primarily on-site, working directly with hardware and equipment.
Employer UsageUsed by data center managers, operations teams, and facilities management.Commonly searched by technicians and entry-level hardware staff.

In summary, Data Center Operations involves managing and coordinating data center functions, while Data Center Technicians focus on hands-on hardware tasks. Both roles are essential but differ in scope and responsibilities.

How much do data center operators make?

Data center operators typically earn between $40,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced operators with specialized skills or certifications can earn higher salaries. The job often requires knowledge of hardware, networking, and monitoring tools.

What are popular job titles related to Data Center Operations jobs in Rochester, NY?

For Data Center Operations jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Data Center Operations jobs?

Cities near Rochester, NY with the most Data Center Operations job openings:

Infographic showing various Data Center Operations job openings in Rochester, NY as of September 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $126,812 per year, or $61 per hour.

Virtual Patient Support Specialist

Rochester, NY • On-site

Avery Healthcare Group Ltd.
1 - 5K employees

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Customer Support Representative

You're a proactive problem-solver and have the ability to make customers feel like your friend.

In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.

You will:

  • Provide timely and accurate responses to inbound calls, emails, and other communications from customers
  • Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns
  • Identify and resolve patient issues or escalate to appropriate internal teams as needed
  • Maintain detailed and accurate records of patient interactions and transactions in our contact center software system
  • Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements

Essential Requirements:

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences

Desired Requirements:

  • Bachelor's degree
  • Experience in the pharmaceutical or healthcare industry
  • Bilingual (English/Spanish)
  • Willingness to work flexible hours, as needed

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.