Job Summary:
Colovore is the leader in ultra-high-density, liquid-cooled AI colocation data centers, expanding its national footprint to serve F500 enterprises and startups. They are seeking a Data Center Operations Engineer to support daily operations, perform preventative maintenance, and ensure uptime across critical infrastructure systems while collaborating with senior engineers to enhance customer experience.
Responsibilities:
โข Perform day-to-day tasks including equipment installation, racking and stacking, cabling, labeling, and facility rounds.
โข Execute preventative maintenance procedures and support corrective maintenance under the guidance of senior engineers.
โข Assist in monitoring and operating Building Management Systems (BMS), Computerized Maintenance Management Systems (CMMS), and ticketing platforms.
โข Follow SOPs, MOPs, and EOPs to ensure safe and consistent work execution.
โข Monitor power, cooling, and IT systems to ensure stable performance and identify potential issues early.
โข Assist in troubleshooting electrical, mechanical, and IT infrastructure incidents.
โข Escalate equipment or system issues to senior engineers in a timely, concise, and accurate manner.
โข Provide professional and timely remote hands support, including power cycling, cable tracing, hardware swaps, and visual inspections.
โข Communicate clearly with customers and internal teams to ensure service requests are handled correctly.
โข Contribute to a positive customer experience through responsiveness, accuracy, and attention to detail.
โข Maintain accurate logs, checklists, and records for audits, compliance, and operational transparency.
โข Document changes, maintenance activities, and incidents following established processes.
โข Support asset tracking, inventory management, and spare parts organization.
โข Work alongside Senior Engineers, Facilities, Engineering, and Customer Success teams to support operational readiness and continuous improvements.
โข Participate in project-based tasks such as new deployments, infrastructure upgrades, and capacity expansions.
โข Provide input on workflow improvements and safety practices.
Qualifications:
Required:
โข 2โ4+ years of data center, critical facility, telecommunications, or related technical operations experience.
โข Hands-on experience with cabling, equipment installation, preventative maintenance, or infrastructure support.
โข Familiarity with power, cooling, and IT systems in a production environment.
โข Ability to work rotating shifts, respond to incidents, and support 24/7 operations as needed.
โข Solid understanding of electrical, mechanical, or IT infrastructure fundamentals (power distribution, cooling, cabling, server hardware).
โข Ability to follow technical procedures, safety protocols, and step-by-step documentation.
โข Strong troubleshooting instincts and eagerness to learn complex systems in high-density environments.
โข Detail-oriented approach to inspections, documentation, and compliance tasks.
โข Clear written and verbal communication skills for internal updates and customer interactions.
โข Strong teamwork mentality with the ability to take direction and collaborate effectively.
โข Comfortable working in fast-paced, mission-critical environments where accuracy and safety are essential.
Preferred:
โข Experience using ticketing systems, monitoring tools, or facility management platforms preferred.
โข Experience using or willingness to learn BMS, CMMS, monitoring platforms, and ticketing tools.
Company:
Colovore is a provider of high-density collocation and data center solutions that manage critical infrastructure. Founded in 2012, the company is headquartered in Santa Clara, USA, with a team of 11-50 employees. The company is currently Early Stage.