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Damage Specialist Jobs (NOW HIRING)

Damage Specialist

Cedar Rapids, IA · On-site

$51K - $54K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the Cedar Rapids, IA area. In this hands-on role, you will collect ...

Damage Specialist

Dallas, TX · On-site

$50K - $54K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the Dallas, TX area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Greenville, SC · On-site

$50K - $55K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Greenville, SC area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Cincinnati, OH · On-site

$50K - $55K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Cincinnati, OH area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Charlotte, NC · On-site

$50K - $54K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Charlotte, NC area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Raleigh, NC · On-site

$50K - $55K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Raleigh, NC area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Tallahassee, FL · On-site

$50K - $55K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Tallahassee, FL area. In this hands-on role, you will collect, analyze ...

Damage Specialist

Greensboro, NC · On-site

$50K - $55K/yr

Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Greensboro, NC area. In this hands-on role, you will collect, analyze ...

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

Fire Damage Specialist (ID # 524)

Grand Rapids, MI · On-site

$66K - $78K/yr

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

Physical Damage Specialist

Denver, CO · On-site

$86K - $155K/yr

The Opportunity As a dedicated Field Physical Damage Specialist , you will, within defined guidelines and framework, be responsible for building relationships and providing oversight of our third ...

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

Ongoing training and career advancement opportunities Position Overview Our client is seeking a motivated Fire Damage Specialist - Intermediate (Level 3) to support remediation and restoration ...

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Damage Specialist information

What does a damage specialist do?

A Damage Specialist is responsible for assessing, documenting, and managing damage to property, vehicles, or goods, often in insurance or logistics settings. They inspect the extent of damage, determine causes, and estimate repair or replacement costs. Their reports help guide claims processing, repairs, and customer communication. These professionals may work for insurance companies, shipping firms, or restoration businesses.

What are the key skills and qualifications needed to thrive as a damage specialist, and why are they important?

To thrive as a Damage Specialist, you need strong analytical skills, attention to detail, and a background in property assessment or insurance, often supported by relevant certifications. Familiarity with claims management software, digital inspection tools, and industry-standard estimating systems like Xactimate is typically required. Excellent communication, negotiation, and customer service skills help you effectively interact with clients, contractors, and adjusters. These skills are crucial for providing accurate assessments, ensuring fair settlements, and maintaining trust in high-stress situations.

What are the typical challenges a damage specialist faces when assessing claims in the field?

As a Damage Specialist, one common challenge is accurately evaluating the extent of property or vehicle damage, especially under time constraints or in adverse weather conditions. The role often requires balancing thorough documentation with meeting deadlines and client expectations. Additionally, you may encounter situations where customers are distressed or disputing assessments, so strong communication and negotiation skills are important. Collaboration with adjusters, contractors, and repair professionals is frequent, ensuring that all parties have the necessary information for claim resolution.

What is the difference between Damage Specialist vs Insurance Adjuster?

AspectDamage SpecialistInsurance Adjuster
CredentialsCertifications in damage assessment, industry-specific trainingAdjuster licenses, certifications in claims handling
Work EnvironmentOn-site inspections, damage assessment locationsOffice and field work, claims investigations
Employer & IndustryInsurance companies, restoration firms, contractorsInsurance companies, third-party claims firms

Damage Specialists focus on assessing and documenting damage, often working directly at the site. Insurance Adjusters evaluate claims, determine coverage, and authorize repairs. While both roles require damage assessment skills and industry certifications, Damage Specialists are more hands-on with physical damage, whereas Adjusters handle claims processing and customer communication.

More about Damage Specialist jobs
Infographic showing various Damage Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Damage Specialist

Project Resources Group

Cedar Rapids, IA • On-site

$51K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

About Project Resources Group (PRG)
As a leading provider of construction management, outside plant damage assessment & recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including:
  • Back Office Processing
  • Technical Support
  • Network Infrastructure
  • Engineering & Design
  • Project and Program Management
  • Outside Plant Damage Cost Recovery Services

With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.
Job Summary
Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the Cedar Rapids, IA area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.
Key Responsibilities
  • Perform on-site assessments of underground and aerial cable plant damages.
  • Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Professionally photograph and document the damaged scene to accurately portray and determine liability.
  • Collaborate with the client's locate company and exchange relevant damage information.
  • Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
  • Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards.
  • Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
  • Work with the client and contractors to obtain and write up job repair costs from the damage.
  • Compile all case-related material and email it to the local handling office.
  • Assist the Claims Recovery team with follow-up actions after damage site reviews.
  • Develop and maintain monthly market reporting and lead client meetings to review updates.
  • Maintain a working knowledge of the entire PRG claims process.

Required Qualifications
  • Must possess a valid and current driver's license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
  • Must be willing and able to utilize a personal vehicle for work-related travel as required.
  • Must possess strong written and verbal communication skills.

Preferred Qualifications
  • Proficient in Microsoft Word and comfortable using public or shared computer systems
  • Strong analytical and logical reasoning skills
  • Familiarity with the cable industry and/or utility locating industry
  • Previous experience in the telephone industry, including equipment and job costing is highly desirable
  • Background in business operations with a strong attention to detail
  • Proven ability to multitask and effectively manage time in a dynamic environment
  • Claims background is also a plus

Physical Requirements
  • Ability to sit, stand, and walk for extended periods.
  • Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
  • Ability to walk and work on uneven terrain and in varying weather conditions.
  • Ability to occasionally lift and carry up to 25 pounds.
  • Ability to bend, stoop, or reach as necessary to perform essential job duties.

Compensation and Benefits
We offer a competitive salary ($51,000 - $54,000 based on experience), plus overtime for any hours worked over 40 hours per week. Along with a comprehensive benefits package, including:
  • National mileage reimbursement for vehicle use
  • Medical, dental, and vision coverage for employees and dependents
  • 401(k) retirement plan, with company match after 1 year
  • Short-term disability coverage after 1 year
  • Paid time off and holidays
  • Additional perks such as company-paid life insurance, and other supplemental insurances available