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D Casino Hotel Jobs in Indiana (NOW HIRING)

Sous Chef

Michigan City, IN · On-site

$48.60K - $65.60K/yr

Ensure that F&B Service Staff are informed of 86'd items and amount of available menu specials ... Two years experience in a similar position at a Casino or 4-5 star hotel. * Ability to work all ...

D Casino Hotel information

What are the key skills and qualifications needed to thrive as a Casino Hotel Employee, and why are they important?

To thrive as a Casino Hotel Employee, you need strong customer service skills, attention to detail, and relevant hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and casino regulations is typically required. Excellent interpersonal skills, teamwork, and the ability to remain calm under pressure help employees stand out in a fast-paced environment. These skills ensure a positive guest experience, efficient operations, and compliance with industry standards.

What are the typical responsibilities and team dynamics for a guest services representative at the D Casino Hotel?

As a guest services representative at the D Casino Hotel, your daily responsibilities will include greeting guests, handling check-ins and check-outs, addressing guest inquiries, and resolving any issues to ensure a positive experience. The role involves close collaboration with housekeeping, security, and management to coordinate guest needs and maintain high service standards. You’ll often work in a fast-paced environment, requiring strong communication and multitasking skills. Teamwork is essential, as you’ll rely on colleagues to deliver seamless service, especially during peak hours.

What are D Casino Hotel employees responsible for?

D Casino Hotel employees are responsible for providing exceptional guest service, ensuring the cleanliness and safety of the property, and assisting with gaming, dining, and entertainment experiences. Staff roles range from front desk reception and housekeeping to casino dealers, security, and food service. Each team member plays an important part in creating a welcoming atmosphere and ensuring guests have an enjoyable stay. Employees must follow company policies, comply with gaming regulations, and work together to maintain the hotel’s reputation for hospitality.

What is the difference between D Casino Hotel vs D Casino Hotel Dealer?

AspectD Casino HotelD Casino Hotel Dealer
Required CredentialsHigh school diploma or equivalent, gaming licenseHigh school diploma or equivalent, gaming license
Work EnvironmentCasino hotel setting, customer service focusCasino gaming floor, direct interaction with players
Employer & Industry UsageCasino hotels, hospitality industryCasino operations, gaming industry
Common Search & ComparisonCustomer service roles in casinosGaming staff, table game dealing

The D Casino Hotel and D Casino Hotel Dealer roles both require similar credentials and operate within the casino hospitality industry. The main difference is that the D Casino Hotel Dealer specifically involves dealing table games and direct interaction with players, whereas the broader D Casino Hotel role encompasses various customer service positions within the hotel and casino environment.

What are popular job titles related to D Casino Hotel jobs in Indiana? For D Casino Hotel jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching D Casino Hotel jobs in Indiana look for? The top searched job categories for D Casino Hotel jobs in Indiana are:
What cities in Indiana are hiring for D Casino Hotel jobs? Cities in Indiana with the most D Casino Hotel job openings:
Sous Chef

Sous Chef

Blue Chip Casino Hotel Spa

Michigan City, IN • On-site

$48.60K - $65.60K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coordinates the purchases of all food and develops menus, maintaining approved food costs and labor costs.

  • Review the daily activities; check the following:  house count, forecasted covers for each outlet, meetings, purchases, appointments, VIP’s/special guests and catering activity
  • Maintain complete knowledge of and ensure staff’s compliance with all departmental/casino policies and procedures.
  • Establish the day’s priorities and assign production and prep tasks to staff to execute.
  • Review the daily specials and offer feedback to Sous Chef.
  • Review banquet function sheets and make note of any changes; post function sheets for the next 7 days.
  • Meet with Sous Chef’s to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
  • Communicate additions for changes to the assignments as they arise throughout the shift. Identify situations which compromise the department’s standards and delegate these teaks.
  • Take physical inventory of specified food items for daily inventory.
  • Review the market list.
  • Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
  • Meet with Executive Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
  • Ensure that staff report to work as scheduled; document any late or absent employees.
  • Coordinate breaks for staff.
  • Inspect grooming and attire of staff; rectify and deficiencies.
  • Check and ensure that all opening duties are complete to standard.
  • Ensure that each kitchen work areas is stocked with specified tools, supplies, and equipment to meet the business demand.
  • Ensure that recipe cares, production schedules, plating guides, photographs are current and posted.
  • Check POS (MICROS) printers on the line; ensure they are in working order and there is enough paper available for the shift.
  • Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.
  • Monitor performance of staff and ensure all procedures are completed to the department’s standards; rectify deficiencies with respective personnel.
  • Work on line during service and assist wherever needed.
  • Be aware of any shortages and make arrangements before the item runs out.
  • Ensure that F&B Service Staff are informed of 86’d items and amount of available menu specials throughout the meal period.
  • Observe guest reactions and confer with service staff to ensure guest satisfaction.
  • Promote positive guest relations at all times.
  • Be familiar with all casino services/features and local attractions/activities to reason accurately to any guest inquiry.
  • Monitor and handle guest complaints by following procedures and ensuring guest satisfaction.
  • Conduct frequent walk throughs of pastry kitchen areas and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained.
  • Inspect the cleanliness of the line, floor and all kitchen stations. Direct staff to rectify an deficiencies.
  • Ensure that staff maintain and strictly abide by state sanitation/health regulations and casino requirements.
  • Maintain proper storage procedures as specified by Health Department and casino requirements.
  • Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
  • Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
  • Develop new menu items, test, and write recipes.
  • Assist Catering department with developing special menus for functions; meet with clients as requested.
  • Supervise and direct the organization and preparation of food for the employee cafeteria.
  • Review sales and food cost daily, resolve any discrepancies with the Controller.
  • Minimize waste and maintain controls to attain forecasted food and labor costs.
  • Ensure that excess items are utilized efficiently.
  • Monitor and ensure that all closing duties are complete to standard before staff sign out.
  • Foster and promote a cooperative working climate, maximizing productivity and employee moral.
  • Oversee and direct training of new hires in specified phases of the pastry operation. Maintain an ongoing training program for existing staff. Reevaluate positions in the pastry kitchen and make changes wherever necessary.
  • Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to casino standards.
  • Conduct scheduled performance appraisals.
  • Interview and hire new personnel according to casino policies and standards.
  • Prepare weekly work schedules for pastry kitchen personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands.
  • Prepare daily/weekly payroll reports.
  • Document pertinent information in the log book and follow up on items noted during other shifts.
Qualifications
  • High school diploma or equivalent vocational training certificate.
  • Certification of culinary training or apprenticeship.
  • Two years experience in a similar position at a Casino or 4-5 star hotel.
  • Ability to work all stations in kitchen.
  • Food handling certificate.
  • Ability to communicate in English with guests, co-workers, and management to their understanding.
  • Ability to compute basic mathematical calculations.
  • Ability to provide legible communication.
  • Knowledge of food cost controls.
  • Culinary college degree
  • Ability to communicate in a second language, preferably Spanish.
  • Sanitation certificate.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.