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Cybersecurity Support Analyst Jobs in Alberta (NOW HIRING)

Enerflex Ltd.

Manager, IT Security

Calgary, AB · On-site +1

Summary This is an opportunity for a practical, hands-on cybersecurity leader to make a visible ... Advance risk and compliance by developing standards, support policies, conducting risk assessments ...

Ledcor Group

Network Operations Lead

Calgary, AB · Hybrid

Analyze network performance, service trends, operational risks, and emerging technologies to ... Collaborate with infrastructure, cloud, cybersecurity, and business stakeholders to deliver secure ...

Ledcor Group

Network Operations Lead

Edmonton, AB · Hybrid

Analyze network performance, service trends, operational risks, and emerging technologies to ... Collaborate with infrastructure, cloud, cybersecurity, and business stakeholders to deliver secure ...

Ledcor Group

Senior Cloud Engineer

Calgary, AB · Hybrid

Working closely with the Infrastructure Solution Architect, Cloud team, Cybersecurity, Application ... Leads complex troubleshooting, root cause analysis, and corrective actions for critical cloud ...

Ledcor Group

Senior Cloud Engineer

Edmonton, AB · Hybrid

Working closely with the Infrastructure Solution Architect, Cloud team, Cybersecurity, Application ... Leads complex troubleshooting, root cause analysis, and corrective actions for critical cloud ...

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Cybersecurity Support Analyst information

What does a cybersecurity support analyst do?

A Cybersecurity Support Analyst is responsible for monitoring, detecting, and responding to security threats within an organization's IT systems. They assist in maintaining security tools, investigating incidents, and ensuring compliance with security policies. These analysts often support end users by troubleshooting security-related issues and providing guidance on best practices. Their work helps protect sensitive data and maintain the integrity of computer networks.

What are the key skills and qualifications needed to thrive as a cybersecurity support analyst?

To thrive as a Cybersecurity Support Analyst, you need a solid understanding of network security principles, incident response, and vulnerability assessment, typically supported by a degree in computer science or a related field. Familiarity with security information and event management (SIEM) tools, firewalls, and certifications such as CompTIA Security+ or Certified Ethical Hacker (CEH) are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts respond to threats and collaborate across teams. These skills and qualifications are crucial for identifying and mitigating risks, ensuring organizational data is protected against cyber threats.

What are some common challenges cybersecurity support analysts face when responding to security incidents?

Cybersecurity Support Analysts often encounter challenges such as rapidly identifying the scope of a security incident, distinguishing false positives from genuine threats, and communicating technical findings clearly to both technical and non-technical stakeholders. They must also work efficiently under pressure to contain incidents while minimizing business disruption. Staying up to date with evolving threat landscapes and maintaining effective collaboration with IT, security, and management teams are essential for successful incident response.

What is the difference between Cybersecurity Support Analyst vs Network Security Technician?

AspectCybersecurity Support AnalystNetwork Security Technician
CertificationsCompTIA Security+, CISSP (preferred), CEHCompTIA Security+, Cisco CCNA Security, CEH
Work EnvironmentIT security teams, help desk, security operations centersNetwork infrastructure teams, data centers, on-site network environments
Employer & IndustryTech companies, financial institutions, government agenciesTelecommunications, enterprise IT, network service providers

The Cybersecurity Support Analyst and Network Security Technician roles share similar certifications and work environments focused on security. However, the analyst typically handles security monitoring, incident response, and support tasks, while the technician focuses more on configuring and maintaining network security hardware and infrastructure. Both roles are essential in protecting organizational networks but differ in daily responsibilities and focus areas.

Manager, IT Security

Calgary, AB • On-site, Remote

Enerflex Ltd.
See more jobs at Enerflex Ltd.external

Full-time

Re-posted 13 days ago

Job description

Summary

This is an opportunity for a practical, hands-on cybersecurity leader to make a visible impact across a global technology environment. As Manager, IT Security, you will lead a capable team, strengthen security practices, and help protect critical IT, OT, cloud, identity, data, and AI-enabled environments. The role offers meaningful ownership, broad exposure, and the ability to balance strategy with hands-on execution in a complex, evolving security environment.

This position will be located at our 4700 47 Street SE Calgary, AB location.

Responsibilities and Duties
  • Lead security operations including detection, incident response, vulnerability management and endpoint protection.
  • Optimize security platforms (SIEM, EDR, firewalls, identity, remote access), ensuring they are configured, maintained and effective.
  • Strengthen enterprise security across infrastructure, cloud and Microsoft 365 focusing on identity, privileged access, MFA and data protection.
  • Enable secure OT and AI adoption by providing guidance on segmentation, monitoring, data handling and third-party risk.
  • Advance risk and compliance by developing standards, support policies, conducting risk assessments, supporting audits and track remediation.
  • Mentor the security team and collaborate with IT, business leaders and vendors, to embed security into all initiatives.
Qualifications

Required Qualifications:

  • Degree or technical diploma in IT, cybersecurity, computer science, or a related field, with 8+ years of progressive cybersecurity or IT security experience.
  • Experience leading cybersecurity professionals, technical teams, or security service providers while remaining engaged in technical decision-making.
  • Strong experience in incident response, threat detection, vulnerability management, endpoint protection, log analysis, monitoring, and enterprise security tools.
  • Practical knowledge of network, cloud, Microsoft 365, identity, privileged access, conditional access, remote access, encryption, data protection, OT security, and AI security considerations.
  • Experience with cybersecurity governance, risk management, audits, control frameworks, and standards such as NIST, ISO 27001, CIS Controls, SOX, or PCI.

Preferred Qualifications:

  • Relevant security certification such as CISSP, CISM, GIAC, CRISC, CCSP, or equivalent.
  • Experience with SOX, executive risk reporting, OT security frameworks, SCADA or ICS environments, IEC 62443, AI governance, or responsible AI practices.
 About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.
Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.
We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

What Enerflex Offers You:

  • Values Based Organization
  • Competitive Compensation
  • Safety Focused Culture
  • Incentive Programs
  • Professional Development Opportunities
  • Collaborative in office work environment, supportive team members

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law.  Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

Please visit our website at www.enerflex.com for more information.

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