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Cybersecurity Support Analyst Jobs in Alberta (NOW HIRING)

PCL Construction

Technology Analyst

Edmonton, AB · Hybrid

PCL's total rewards are designed to support your growth, well-being and future success -- because ... Understanding of modern cybersecurity frameworks and their application in enterprise environments.

PCL Construction

Technology Analyst

Edmonton, AB · Hybrid

PCL's total rewards are designed to support your growth, well-being and future success -- because ... Understanding of modern cybersecurity frameworks and their application in enterprise environments.

PCL Construction

Technology Analyst

Edmonton, AB · Hybrid

PCL's total rewards are designed to support your growth, well-being and future success -- because ... Understanding of modern cybersecurity frameworks and their application in enterprise environments.

ATB

Identity Analyst

Calgary, AB · Hybrid

... cybersecurity. Strong experience managing and supporting Active Directory and Privileged Access Management (PAM) solutions. Hands-on experience configuring, maintaining, and troubleshooting Single ...

ATB

Identity Analyst

Edmonton, AB · Hybrid

... cybersecurity. Strong experience managing and supporting Active Directory and Privileged Access Management (PAM) solutions. Hands-on experience configuring, maintaining, and troubleshooting Single ...

PwC

CyberArk Support Engineer

Calgary, AB · Hybrid

CA$84K - CA$134K/yr

... cybersecurity focus on protecting organisations from cyber threats through advanced technologies ... analysing potential threats to an organisation's security, as well as managing vulnerabilities to ...

Suncor

Sr Business Applications Analyst

Calgary, AB · On-site

... Support, Enterprise Data, Cyber Security, Cloud, and Architecture teams to develop and execute ... Analyze trends, recurring issues, and service performance metrics to help improve application ...

Precision Drilling

Senior Network Analyst

Calgary, AB · Hybrid

Provide Tier 3 escalation support and lead root cause analysis for complex issues * Partner with other IT infrastructure teams, Cybersecurity, and operations teams to deliver resilient, scalable ...

Clio

Senior CorpSec Analyst

Calgary, AB · On-site

About the Role This role is established for the purpose of driving the cybersecurity definitions ... Support security compliance requirements for SOC 2, ISO 27001, GovRAMP, and PCI-DSS - own and ...

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Cybersecurity Support Analyst information

What does a cybersecurity support analyst do?

A Cybersecurity Support Analyst is responsible for monitoring, detecting, and responding to security threats within an organization's IT systems. They assist in maintaining security tools, investigating incidents, and ensuring compliance with security policies. These analysts often support end users by troubleshooting security-related issues and providing guidance on best practices. Their work helps protect sensitive data and maintain the integrity of computer networks.

What are the key skills and qualifications needed to thrive as a cybersecurity support analyst?

To thrive as a Cybersecurity Support Analyst, you need a solid understanding of network security principles, incident response, and vulnerability assessment, typically supported by a degree in computer science or a related field. Familiarity with security information and event management (SIEM) tools, firewalls, and certifications such as CompTIA Security+ or Certified Ethical Hacker (CEH) are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts respond to threats and collaborate across teams. These skills and qualifications are crucial for identifying and mitigating risks, ensuring organizational data is protected against cyber threats.

What are some common challenges cybersecurity support analysts face when responding to security incidents?

Cybersecurity Support Analysts often encounter challenges such as rapidly identifying the scope of a security incident, distinguishing false positives from genuine threats, and communicating technical findings clearly to both technical and non-technical stakeholders. They must also work efficiently under pressure to contain incidents while minimizing business disruption. Staying up to date with evolving threat landscapes and maintaining effective collaboration with IT, security, and management teams are essential for successful incident response.

What is the difference between Cybersecurity Support Analyst vs Network Security Technician?

AspectCybersecurity Support AnalystNetwork Security Technician
CertificationsCompTIA Security+, CISSP (preferred), CEHCompTIA Security+, Cisco CCNA Security, CEH
Work EnvironmentIT security teams, help desk, security operations centersNetwork infrastructure teams, data centers, on-site network environments
Employer & IndustryTech companies, financial institutions, government agenciesTelecommunications, enterprise IT, network service providers

The Cybersecurity Support Analyst and Network Security Technician roles share similar certifications and work environments focused on security. However, the analyst typically handles security monitoring, incident response, and support tasks, while the technician focuses more on configuring and maintaining network security hardware and infrastructure. Both roles are essential in protecting organizational networks but differ in daily responsibilities and focus areas.

Systems Analyst

Edmonton International Airport, AB • On-site

Civeo
Traveler Accommodation • 1 - 5K employees
Learn more about Civeoexternal

Full-time

Medical, Dental, Vision, Life

Re-posted 13 days ago

Job description

At Civeo, our employees are the cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away from home.

Guided by our core values of safety, respect, care, excellence, integrity and collaboration we are dedicated to providing outstanding service to our guests and ensuring the wellbeing of our employees and communities.

Job Summary:

Join Civeo Canada's Corporate IT team as a Systems Analyst and play a critical role in supporting the technology that keeps our business running. Reporting to the Senior Manager, Global IT and Cybersecurity Operations, you will be responsible for administering, optimizing, and maintaining server infrastructure to ensure maximum system availability, security, and performance. Working collaboratively with teams across the organization, you'll analyze technical requirements, develop innovative solutions, and provide exceptional support to users while contributing to the ongoing evolution of our global IT environment.

Responsibilities:

  • Manage, maintain, and troubleshoot server infrastructure, including physical and virtual servers, storage solutions, and networking components. 

  • Monitor system performance, conduct capacity planning, and implement necessary upgrades to ensure optimal performance and reliability. 
  • Analyze system requirements and develop detailed specifications for server configurations and enhancements. 
  • Collaborate with application developers and teams to support system integrations and resolve server-related issues. 
  • Implement security measures and best practices to protect server environments from unauthorized access and data breaches. 
  • Develop and maintain documentation for system configurations, procedures, and troubleshooting steps. 
  • System migrations, upgrades, and implementations with minimal downtime. 

  • Stay current with industry trends, emerging technologies, and best practices in server administration and system analysis.

Qualifications:

  • Degree or Diploma in computer science, Information Technology, or a related field (or equivalent experience). 
  • 5+ years of experience in the Microsoft Cloud platforms; Azure, O365, Entra.
  • 5+ years of experience in server, network and systems administration.
  • Strong expertise in server operating systems (Windows Server, Hyper-V, Linux, etc.). 
  • Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, or similar) are a plus. 
  • Solid understanding of networking principles, firewalls, and DNS management. 
  • Experience with backup solutions and disaster recovery planning. 
  • Strong problem-solving skills and the ability to work under pressure in a fast-paced environment. 
  • Excellent communication and interpersonal skills 
  • Committed to upholding the company's core values in all interactions.

What we offer:

  • Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
  • Health or Personal Spending Account
  • Employee & Family Assistance Program (EFAP)
  • RRSP/DPSP Match Program

We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home.

If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted.

To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/

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