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Cyber Security Analyst Jobs in Springfield, IL (NOW HIRING)

Claims Assistant

Springfield, IL · On-site

$17 - $19/hr

... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...

Claims Assistant

Springfield, IL · On-site

$17 - $19/hr

... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...

Claims Assistant

Springfield, IL · On-site

$17 - $19/hr

... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...

Showing results 41-50

Cyber Security Analyst information

See Springfield, IL salary details

$42.6K

$98.5K

$148.7K

How much do cyber security analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for cyber security analyst in Springfield, IL is $98,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $114,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cyber security analyst, and why are they important?

To thrive as a Cyber Security Analyst, you need a strong understanding of network security, risk assessment, and threat analysis, typically supported by a degree in computer science or a related field. Familiarity with security tools like SIEM platforms, firewalls, intrusion detection systems, and certifications such as CompTIA Security+ or CISSP are commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for responding to security incidents and collaborating with teams. These competencies are crucial to proactively identify vulnerabilities, mitigate cyber threats, and ensure organizational data protection.

What is the difference between Cyber Security Analyst vs Network Security Specialist?

AspectCyber Security AnalystNetwork Security Specialist
CertificationsCompTIA Security+, CISSP, CEHCompTIA Security+, Cisco CCNA Security, CISSP
Work EnvironmentMonitoring security systems, analyzing threats, incident responseDesigning, implementing, and managing network security measures
Employer & Industry UsageFinancial, healthcare, government, tech companiesIT service providers, large corporations, network infrastructure firms

While both roles focus on protecting organizational assets, a Cyber Security Analyst primarily monitors and responds to security threats, whereas a Network Security Specialist designs and maintains secure network architectures. They often collaborate but have distinct responsibilities within cybersecurity teams.

What are some common challenges a cyber security analyst may face when responding to security incidents?

Cyber Security Analysts often encounter challenges such as rapidly identifying and containing threats, coordinating with multiple teams under time pressure, and balancing thorough investigations with the need for quick action. Managing large volumes of alerts and distinguishing real threats from false positives can also be demanding. Effective incident response requires strong communication skills, up-to-date technical knowledge, and the ability to remain calm and analytical during high-stress situations.

What does a cyber security analyst do?

A cybersecurity analyst works to secure a company or organization’s computer network and monitor for possible threats to the information systems and databases. In this career, your job duties revolve around protecting the company’s sensitive communications and data. You monitor your company's hardware and software to prevent security breaches and run tests to assess the strength of your current security software and strategies. Should you discover a security breach, you need to find the source and close all access to the network. To reduce the risk, you may also be responsible for teaching employees how to safely and securely use the information and communication systems.

What are popular job titles related to Cyber Security Analyst jobs in Springfield, IL? For Cyber Security Analyst jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Cyber Security Analyst jobs in Springfield, IL look for? The top searched job categories for Cyber Security Analyst jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Cyber Security Analyst jobs? Cities near Springfield, IL with the most Cyber Security Analyst job openings:
Infographic showing various Cyber Security Analyst job openings in Springfield, IL as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $98,516 per year, or $47.4 per hour.

Customer Service Lead (SDL Leadership)

ASM Research, An Accenture Federal Services Company

Springfield, IL • On-site

Other

Re-posted 24 days ago


Job description

Position Overview

The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves as a key escalation point, drives continuous improvement in service delivery, and ensures alignment with organizational service level objectives.

Key Responsibilities

  • Lead daily operations of the service desk, ensuring timely resolution of user issues and adherence to SLAs.

  • Supervise, mentor, and support a team of customer service and technical support staff.

  • Act as the primary escalation point for complex or high-priority incidents.

  • Monitor performance metrics and implement process improvements to enhance service quality and efficiency.

  • Coordinate with IT teams, stakeholders, and leadership to align support services with business needs.

  • Develop and maintain documentation, knowledge base articles, and standard operating procedures.

  • Conduct performance evaluations and provide coaching to team members.

  • Support workforce planning, scheduling, and workload distribution.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

  • 7+ years of experience in IT support or service desk environments.

  • 2+ years of leadership or supervisory experience.

  • Strong knowledge of service desk tools, ticketing systems, and ITIL practices.

  • Excellent problem-solving, communication, and customer service skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Secret Security Clearance

Preferred Qualifications

  • ITIL certification (Foundation or higher).

  • Experience in federal or government contract environments.

  • Familiarity with enterprise systems, cloud environments, and cybersecurity best practices.

  • Experience implementing service improvement initiatives or process optimization.

  • Strong analytical and reporting skills.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$67,900 - $180,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.