Familiarity with enterprise systems, cloud environments, and cybersecurity best practices. * Experience implementing service improvement initiatives or process optimization. * Strong analytical and ...
Familiarity with enterprise systems, cloud environments, and cybersecurity best practices. * Experience implementing service improvement initiatives or process optimization. * Strong analytical and ...
Information Technology Specialist
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Information Technology Specialist (ServiceNow Developer)
Springfield, IL · On-site
$125K/yr
... federal cybersecurity, privacy, or regulatory requirements are addressed. Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (ServiceNow Developer)
Springfield, IL · On-site
$125K/yr
... federal cybersecurity, privacy, or regulatory requirements are addressed. Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (ServiceNow Developer)
Springfield, IL · On-site
$125K/yr
... federal cybersecurity, privacy, or regulatory requirements are addressed. Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (ServiceNow Developer)
Springfield, IL · On-site
$125K/yr
... federal cybersecurity, privacy, or regulatory requirements are addressed. Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Claims Assistant
Springfield, IL · On-site
$17 - $19/hr
... cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown in ... Analyst. * Other duties and projects as assigned. Requirements * Professional telephone demeanor ...
Information Technology Specialist (APPSW)
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (APPSW)
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (APPSW)
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Information Technology Specialist (APPSW)
Springfield, IL · On-site
$125K/yr
... cybersecurity, privacy, or regulatory requirements are addressed. * Engaging customers ... Analyzing competing technical approaches and providing authoritative recommendations to management ...
Risk Advisory Services Managing Director
Springfield, IL · On-site
$201.81 - $382.60/hr
... and cybersecurity best practices.As one of the fastest growing firms in the nation, BT has the ... controls, and data analytics.You crave the opportunity to be part of a fast growing ...
New
Risk Advisory Services Managing Director
Springfield, IL · On-site
$201.81 - $382.60/hr
... and cybersecurity best practices.As one of the fastest growing firms in the nation, BT has the ... controls, and data analytics.You crave the opportunity to be part of a fast growing ...
New
Cyber Security Analyst information
See Springfield, IL salary details
$42.6K - $52.3K
1% of jobs
$52.3K - $61.9K
6% of jobs
$61.9K - $71.5K
10% of jobs
$78.1K is the 25th percentile. Wages below this are outliers.
$71.5K - $81.2K
12% of jobs
$81.2K - $90.8K
15% of jobs
The median wage is $95K / yr.
$90.8K - $100.5K
15% of jobs
$100.5K - $110.1K
10% of jobs
$114.3K is the 75th percentile. Wages above this are outliers.
$110.1K - $119.7K
16% of jobs
$119.7K - $129.4K
7% of jobs
$129.4K - $139K
5% of jobs
$139K - $148.7K
3% of jobs
$42.6K
$98.5K
$148.7K
How much do cyber security analyst jobs pay per year?
What are the key skills and qualifications needed to thrive as a cyber security analyst, and why are they important?
What is the difference between Cyber Security Analyst vs Network Security Specialist?
| Aspect | Cyber Security Analyst | Network Security Specialist |
|---|---|---|
| Certifications | CompTIA Security+, CISSP, CEH | CompTIA Security+, Cisco CCNA Security, CISSP |
| Work Environment | Monitoring security systems, analyzing threats, incident response | Designing, implementing, and managing network security measures |
| Employer & Industry Usage | Financial, healthcare, government, tech companies | IT service providers, large corporations, network infrastructure firms |
While both roles focus on protecting organizational assets, a Cyber Security Analyst primarily monitors and responds to security threats, whereas a Network Security Specialist designs and maintains secure network architectures. They often collaborate but have distinct responsibilities within cybersecurity teams.
What are some common challenges a cyber security analyst may face when responding to security incidents?
What does a cyber security analyst do?
A cybersecurity analyst works to secure a company or organization’s computer network and monitor for possible threats to the information systems and databases. In this career, your job duties revolve around protecting the company’s sensitive communications and data. You monitor your company's hardware and software to prevent security breaches and run tests to assess the strength of your current security software and strategies. Should you discover a security breach, you need to find the source and close all access to the network. To reduce the risk, you may also be responsible for teaching employees how to safely and securely use the information and communication systems.

Customer Service Lead (SDL Leadership)
Springfield, IL • On-site
Other
Re-posted 24 days ago
Job description
Position Overview
The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves as a key escalation point, drives continuous improvement in service delivery, and ensures alignment with organizational service level objectives.
Key Responsibilities
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Lead daily operations of the service desk, ensuring timely resolution of user issues and adherence to SLAs.
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Supervise, mentor, and support a team of customer service and technical support staff.
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Act as the primary escalation point for complex or high-priority incidents.
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Monitor performance metrics and implement process improvements to enhance service quality and efficiency.
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Coordinate with IT teams, stakeholders, and leadership to align support services with business needs.
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Develop and maintain documentation, knowledge base articles, and standard operating procedures.
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Conduct performance evaluations and provide coaching to team members.
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Support workforce planning, scheduling, and workload distribution.
Required Qualifications
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Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
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7+ years of experience in IT support or service desk environments.
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2+ years of leadership or supervisory experience.
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Strong knowledge of service desk tools, ticketing systems, and ITIL practices.
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Excellent problem-solving, communication, and customer service skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Secret Security Clearance
Preferred Qualifications
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ITIL certification (Foundation or higher).
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Experience in federal or government contract environments.
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Familiarity with enterprise systems, cloud environments, and cybersecurity best practices.
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Experience implementing service improvement initiatives or process optimization.
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Strong analytical and reporting skills.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$67,900 - $180,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.