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Cyber Operations Manager Jobs in Massachusetts (NOW HIRING)

Deloitte

Cyber ServiceNow - Consultant

Boston, MA · Remote

... s Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party ... Includes design of the cyber organization, governance, and risk assessments. Qualifications ...

MIT Lincoln Laboratory

Group Leader G52

Lexington, MA · On-site

$300 - $370/hr

AI for Cyber Operations (AI-Cyber): Leveraging advanced artificial intelligence to enhance and ... Proactively manage the overall fiscal health, space planning, and resource allocation for the Group.

FINRA

Senior Cyber Engagements Lead

Boston, MA · On-site

Plan, manage, and execute internal and external cyber engagement events ensuring every interaction ... Respond to complex inquiries from Regulatory Operations staff and conduct consultations with ...

Deloitte

Cyber - Google SecOps - Manager

Boston, MA · On-site

Collaborating with security operations center (SOC) analysts and threat detection engineers to ... Work you'll do As a Google SecOps Manager on the Cyber Defense & Resilience team, you will be ...

Deloitte

Cyber Data Protection/PKI Manager

Boston, MA · On-site

$120K - $163K/yr

Experience translating business, operational, and security requirements into architecture ... Work you'll do As a Manager, Strategy, Growth, and Transformation on the Cyber Strategy ...

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Cyber Operations Manager information

What does a Cyber Operations Manager do?

A Cyber Operations Manager oversees an organization's cybersecurity operations, ensuring that systems, networks, and data are protected from cyber threats. They develop and implement security policies, manage incident response, and coordinate cybersecurity teams. Their responsibilities often include monitoring for security breaches, analyzing vulnerabilities, and ensuring compliance with industry regulations. In addition, they collaborate with IT and executive leadership to align security strategies with business goals.

What are the key skills and qualifications needed to thrive as a Cyber Operations Manager, and why are they important?

To thrive as a Cyber Operations Manager, you need expertise in cybersecurity principles, risk management, and incident response, typically supported by a bachelor's degree in information security or related fields and relevant certifications like CISSP or CISM. Familiarity with security information and event management (SIEM) systems, intrusion detection tools, and network monitoring software is crucial. Strong leadership, analytical thinking, and effective communication skills help manage teams and convey complex security issues to stakeholders. These skills and qualities are essential to ensure organizational resilience against cyber threats and to lead robust security operations.

What are some common challenges faced by Cyber Operations Managers, and how can they be addressed?

Cyber Operations Managers often contend with rapidly evolving cyber threats, balancing proactive defense strategies with incident response. Staying ahead of emerging attack vectors requires continuous learning and adaptation, as well as effective communication across technical and non-technical teams. To address these challenges, it's crucial to foster a culture of ongoing training, leverage threat intelligence, and maintain clear incident response protocols. Collaborating closely with IT, legal, and executive leadership also ensures alignment on security priorities and resource allocation.

What is the difference between Cyber Operations Manager vs Cyber Security Analyst?

AspectCyber Operations ManagerCyber Security Analyst
Required CredentialsCertifications like CISSP, CISM, or Security+; Bachelor's or Master's in Cybersecurity or related fieldsCertifications like Security+, CEH, CISSP; Bachelor's in Cybersecurity, Information Technology, or related fields
Work EnvironmentOversees security teams, manages security operations, strategic planningAnalyzes security threats, monitors networks, implements security measures
Employer & Industry UsageUsed in organizations with dedicated security teams, government agencies, large corporationsCommon in IT departments, security firms, and organizations needing threat analysis

The Cyber Operations Manager focuses on managing security teams and strategic security initiatives, while the Cyber Security Analyst primarily monitors and analyzes security threats. Both roles require relevant certifications and work within cybersecurity environments, but their responsibilities differ in scope and focus.

What are popular job titles related to Cyber Operations Manager jobs in Massachusetts?

For Cyber Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Cyber Operations Manager jobs in Massachusetts look for?

The top searched job categories for Cyber Operations Manager jobs in Massachusetts are:

Cyber Operations Manager jobs near you
Infographic showing various Cyber Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Cyber ServiceNow - Consultant

Deloitte

Boston, MA • Remote

Full-time

Re-posted 19 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

Consultant, ServiceNow

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Consultant, Strategy & Transformation on the Cyber Strategy & Transformation team, you will be responsible for...

  • Supporting requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Contributing to functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Supporting documentation of data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Consultant, ServiceNow

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Consultant, Strategy & Transformation on the Cyber Strategy & Transformation team, you will be responsible for...

  • Supporting requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Contributing to functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Supporting documentation of data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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