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Cxone Jobs in Texas (NOW HIRING)

SBS Corp.

NiCE CXone Studio Scripting

Houston, TX · On-site

Our client is looking for an experienced NiCE CXone Studio Scripting professionals Location: Remote Type: Contract Skill: NiCE CXone Studio Scripting Interested candidates can reach me at

Scalence L.L.C.

Senior NICE CXone Engineer

Plano, TX · On-site

C. is seeking a Senior Engineer to join their dynamic team, where you will leverage your extensive experience in NICE CXone technologies to enhance their call center solutions. The company is ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site

$170K - $200K/yr

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site

$170 - $200/hr

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site +1

$170K - $200K/yr

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

Infosys

NiCE CXONE Architect

Richardson, TX · On-site

$57.25 - $75.25/hr

In the assigned Job Role of Architecture Consultant 3, your Area Of Responsibility will be as below: • Create business requirement documents covering functional and non-functional requirements ...

Infojini

System Administrator II

Houston, TX · On-site

This role is responsible for the administration and support of telephony systems, Cisco Call Manager (CUCM), Cisco Unity voicemail, NICE CXone, user support, troubleshooting, and technology-related ...

OmniForce

Cisco Voice Administrator

Houston, TX · On-site

Perform administration of the NICE CXone platform, including user account management, profile maintenance, troubleshooting, and support coordination. Troubleshoot and resolve telecommunications ...

Judge Group, Inc.

Systems Administrator II

Houston, TX · On-site

$50 - $53.57/hr

Administer NICE CXone. * Manage user accounts and profiles. * Support contact center users and troubleshoot issues. Troubleshooting & User Support * Resolve telephony, network, software, hardware ...

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Cxone information

What is a cxone?

Cxone, also known as NICE CXone, is a cloud-based customer experience platform designed to help businesses manage and optimize their contact center operations. It offers tools for omnichannel routing, workforce optimization, analytics, and automation, enabling organizations to deliver seamless customer service across various communication channels. Cxone integrates with other business systems and provides insights to improve both agent performance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a cxone administrator?

To thrive as a CXone Administrator, you need a solid understanding of contact center operations, cloud-based telephony, and experience with NICE CXone platform configuration, typically supported by relevant IT or computer science education. Familiarity with tools such as CXone Studio, APIs, workforce management systems, and CXone certification is highly valuable. Strong analytical thinking, problem-solving abilities, and effective communication skills help administrators optimize workflows and support users. These skills ensure seamless platform performance, improved customer experiences, and efficient contact center operations.

How does a cxone specialist typically collaborate with other departments to improve customer experience?

As a CXone Specialist, you will frequently work cross-functionally with teams such as IT, customer service, and operations to optimize contact center workflows and technology integrations. You may be involved in gathering feedback from frontline agents, translating business needs into technical requirements, and testing new features or updates. Regular communication and collaboration are essential, as you help ensure that the CXone platform supports overall business goals while also delivering a seamless customer experience.

What is the difference between Cxone vs Customer Service Representative?

AspectCxoneCustomer Service Representative
Required CredentialsTypically requires technical certifications or training in contact center platformsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, technical support teams, customer service departmentsRetail stores, call centers, office settings
Employer & Industry UsageUsed by tech companies, telecoms, and customer support firmsUsed across retail, banking, healthcare, and service industries
Search & Comparison IntentPeople comparing technical support roles involving contact center platformsIndividuals seeking general customer service roles

While Cxone specialists focus on technical support within contact centers, Customer Service Representatives handle general customer inquiries. Both roles are essential in customer support but differ in technical requirements and work environments.

What are popular job titles related to Cxone jobs in Texas?

For Cxone jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Cxone jobs in Texas look for?

The top searched job categories for Cxone jobs in Texas are:

What cities in Texas are hiring for Cxone jobs?

Cities in Texas with the most Cxone job openings:

Cxone jobs near you
Infographic showing various Cxone job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, 7% Hybrid, and 21% Remote job distribution.

NiCE CXone Studio Scripting

SBS Corp.

Houston, TX • On-site

Other

Posted 14 days ago

Job description

Our client is looking for an experienced NiCE CXone Studio Scripting professionals

Location: Remote

Type: Contract

Skill: NiCE CXone Studio Scripting

Interested candidates can reach me at

Apply