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Cx Project Manager Jobs in New York (NOW HIRING)

This Opportunity WSP USA is initiating a search for a Full-time CX Project Manager (Mechanical) for our New York office. Our engineers work on high quality, high-profile, national and international ...

This Opportunity WSP USA is initiating a search for a Full-time Cx Project Manager (Electrical) for our New York office. Plans and conducts work requiring judgment regarding the independent ...

This Opportunity WSP USA is initiating a search for a Full-time Cx Project Manager (Electrical) for our New York office. Plans and conducts work requiring judgment regarding the independent ...

CX Project Manager (Mechanical)

Manhattan, NY · On-site

$99K - $135K/yr

This Opportunity WSP USA is initiating a search for a Full-time CX Project Manager (Mechanical) for our New Yorkoffice. Our engineers work on high quality, high-profile, national and international ...

Customer Experience Project Manager

Manhattan, NY · On-site +1

$89K - $114K/yr

We are seeking a highly organized and customer-focused CX Insights Project Manager to support the delivery and execution of a high-impact customer experience (CX) program within a Fortune 500 company.

The CX Program Management team at client Commodity Insight is dedicated to leading and overseeing projects that enhance client experiences and drive business growth. Our mission is to empower both ...

Project Manager II

Stamford, CT · On-site

$45 - $55/hr

... CX) organization of a leading telecommunications client in Stamford, CT. This contract role is hybrid, requiring four days onsite and one day remote per week. The Project Manager II will lead high ...

We are seeking an experienced Project Manager / Product Owner. This role is primarily Project ... Experience in Customer Experience (CX) or customer communications-heavy roles. * Past ownership of ...

New

... Project Manager, Construction - Retail - Food & Beverage to join our team in our New York, NY ... You will be working in our Consumer Experiences (CX) Market, where you will have the opportunity to ...

IT Sr Project Manager

Paramus, NJ · On-site

$132K - $133K/yr

Experience with Utility / CX / CIS application projects is a big plus * Well-organized resume (should come across as that of a well organized PM) * Problem Solver / Adaptable to Company/PMO policies ...

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Showing results 1-20

Cx Project Manager information

See New York salary details

$48.7K

$105.6K

$169K

How much do cx project manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for cx project manager in New York is $105,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,100.00 and $123,600.00 per year, depending on experience, location, and employer.

What is a CX project manager?

Cx Project Managers, also known as Commissioning Project Managers, oversee the commissioning process of building projects to ensure that all systems and components are designed, installed, tested, operated, and maintained according to the owner's requirements. They coordinate between stakeholders, manage schedules, and ensure quality control throughout the project lifecycle. Their role is crucial for verifying that a building’s systems—like HVAC, electrical, and plumbing—function as intended and meet safety and efficiency standards.

How does a CX project manager typically collaborate with cross-functional teams to improve customer experience initiatives?

A CX Project Manager regularly partners with departments such as marketing, product development, customer support, and IT to align customer experience goals and ensure seamless project execution. This role often facilitates workshops, leads status meetings, and manages communication channels to keep everyone informed and engaged. Successful CX Project Managers act as liaisons, translating customer insights into actionable strategies and ensuring that project milestones are met. This collaborative approach not only drives improvements but also helps to foster a customer-centric culture throughout the organization.

What are the key skills and qualifications needed to thrive as a CX project manager, and why are they important?

To thrive as a CX Project Manager, you need expertise in customer experience strategy, project management methodologies, and a relevant degree—often supported by PMP or similar certifications. Familiarity with CX platforms, CRM systems like Salesforce, and data analytics tools is typically required. Exceptional communication, stakeholder management, and problem-solving skills help distinguish top performers in this role. These abilities are vital for ensuring seamless project delivery that enhances customer satisfaction and drives business outcomes.

What is the difference between Cx Project Manager vs UX Designer?

AspectCx Project ManagerUX Designer
Required CredentialsProject management certifications (PMP, CAPM), industry experienceDesign degrees, UX certifications (NN/g, Human Factors)
Work EnvironmentCollaborates with cross-functional teams on customer experience projectsFocuses on user research, wireframing, and interface design
Employer & Industry UsageUsed in customer-centric industries like retail, telecom, financeCommon in tech, software, and product development sectors

The Cx Project Manager oversees customer experience projects, coordinating teams and ensuring project delivery, while the UX Designer focuses on designing user interfaces and improving user interactions. Both roles aim to enhance customer satisfaction but differ in their core responsibilities and skill sets.

What are popular job titles related to Cx Project Manager jobs in New York?

For Cx Project Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Cx Project Manager jobs in New York look for?

The top searched job categories for Cx Project Manager jobs in New York are:

What cities in New York are hiring for Cx Project Manager jobs?

Cities in New York with the most Cx Project Manager job openings:

Infographic showing various Cx Project Manager job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $105,640 per year, or $50.8 per hour.

CX Project Manager (Mechanical)

WSP

Manhattan, NY

$99K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants


Job description

This Opportunity

WSP USA is initiating a search for a Full-time CX Project Manager (Mechanical) for our New York office. 

Job Description

Our engineers work on high quality, high-profile, national and international projects. The successful candidate will be responsible for the execution of building commissioning processes (new/re/retro/continuous), energy auditing and building retrofit applications, support for sustainability certification applications, and measurement and verification techniques. 
WSP USA offers excellent growth opportunities: Many of our senior leaders started out as young engineers in our firm. Initially, you will work under the supervision, training, and guidance of the senior commissioning leadership. Preliminary participation in business development activities will also be encouraged.  

Specific Requirements:

  • Proficient with Computer Room / Data Center HVAC systems
  • Experience with Chillers, DX and Chilled water Computer Room Air Conditioning Units and systems
  • Experience with witnessing and executing pre-functional, functional and integrated mechanical and electrical testing.
  • Good understanding of the architectural, engineering and construction industry.
  • Experience with sustainable design practices or facilities operations is preferred.
  • Ability to work independently and provide supervision in a highly collaborative team environment.
Your Impact
  • Assist with collecting, compiling, and analyzing data from the physical work site during various construction phases, surveys, blueprints, schematics, data, technical drawings, flow diagrams, computer-generated reports, and other matrices for project energy auditing actions, validation, and commissioning.   
  • Perform professional building and system commissioning work by conducting research and inspections of proposed and existing site conditions, equipment, resources, layout, usage, and systems to determine conformance with applicable rules, standards, codes, and installation or operating permits. 
  • Develop and configure, testing specifications, and readiness plans; preparing and updating checklists/punch lists and cost estimates that require coordination with owners, other disciplines, sub-consultants, and clients.
  • Involved from project inception to completion for commissioning work deliverables throughout the various project work phases including concept development, preliminary design, final design, procurement, integration, installation, and operation.
  • Assist with advanced technologies, monitoring, modeling techniques, design requirements, load calculations, and operating strategies to account for the proper installation and functioning of equipment and systems according to specifications, implementing future-ready solutions with building systems operating standards.
  • Verify site characteristics and provide technical assistance on various design, installation, and integration issues relating to commissioning and retro commissioning of building systems including Electrical Switchgear, distribution, electrical backup systems and automation. 
  • Assist cross-functional teams with executing  project work on mid-level and/or multiple concurrent projects, including budgets, tracking hours and expenses, task completion, cost and quantities of materials/equipment/labor, technical calculations, permit applications, schematics, construction, compliance documentation, and regulatory and technical analysis memos.
  • Assist with commissioning and operational plans, ensuring data integrity and work is compliant with all applicable codes, ordinances, and regulations.
  • Prepare data and visualizations such as tables, charts, reports, sketches, calculations, cross-sections, technical drawings, spreadsheets, and other 2D/3D illustrations for the interpretation or presentation of more complex data, findings, or analyses.
  • Maintain quality control standards, document logs of control and equipment functionality testing and verification, and procedures for accurate and precise measurements, calculations, statistical analysis, and reporting.
  • Assist with development and scoping of medium- to large-sized commissioning projects.
  • Provide guidance and training to entry-level to mid-level commissioning staff.
  • Prepare comprehensive technical reports and presentations that explain research, findings, and recommendations to navigate, improve, prevent, control, restore, or address design, and/or installation/operational issues or opportunities. 
  • Analyze, evaluate, and interpret data obtained during site assessments, offering input with developing action plans for moderate- to high-level risk installation, equipment operations, and/or mitigation activities.
  • Interact with any applicable regulatory agencies, subcontractors, and clients in a confident and professional manner.
  • Collaborate with other professionals, engineers, inspectors, project control, and technicians on public and privately funded building improvement and development projects, as well as proposal and business development opportunities. 
  • Remain current in latest commissioning techniques and practices.
  • Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies and procedures.
  • Perform additional responsibilities as required by business needs.
Who You Are

Required Qualifications

  • Bachelor's Degree in Mechanical, Electrical or Architectural Engineering or Construction-related field or equivalent years of related industry experience.
  • 5-7+ years of relevant post education experience in discipline with prior building and systems commissioning experience. 
  • Knowledge of building commissioning principles, practices, process, design/build, and the application to project work-related issues. 
  • Technical knowledge of HVAC and building systems to evaluate and test the performance of these systems 
  • Essential Professional Licensure/Certification. 
  • Total facilities commissioning experience preferred 

Preferred Qualifications 

  • Master's Degree is preferred.  
  • Essential or enhancing professional licensure/certification.
  • Knowledge of Electrical systems

WSP Benefits: 

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. 

Compensation:

Expected Salary (all locations): $103,000 - $142,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

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About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 


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