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Cx Program Manager Jobs in Mound, MN (NOW HIRING)

CourtAvenue

AEM Developer - MarTech

Minneapolis, MN · On-site +1

$100K - $125K/yr

... across Adobe CX Enterprise, Contentful (now part of Salesforce), Optimizely, and emerging ... You have real Adobe Experience Manager experience, including production work on AEM Sites and ...

CourtAvenue

AEM Developer - MarTech

Minneapolis, MN · On-site +1

$108K - $126K/yr

... across Adobe CX Enterprise, Contentful (now part of Salesforce), Optimizely, and emerging ... You have real Adobe Experience Manager experience, including production work on AEM Sites and ...

Legence

Senior Commissioning Specialist

Minneapolis, MN · On-site

$100K - $135K/yr

Manage and execute commissioning services for large and complex projects across the region ... Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and ...

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Showing results 21-38

All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Mound, MN

Cx Program Manager information

See Mound, MN salary details

$39.6K

$110.4K

$161.4K

How much do cx program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for cx program manager in Mound, MN is $110,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $136,200.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.
Cx Program Manager jobs near you

Dealer Placement Manager - Midwest Business Center

Stellantis

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

14th of 45 rated automakers

Job description

The Dealer Placement Manager responsibilities will analyze regional dealer development opportunities and implement effective strategies that ensure proper brand representation in identified markets. In this role, the Dealer Placement Manager is also responsible for dealer development activities including increasing dealer sales performance, profitability, customer satisfaction, and retail registration effectiveness. The Dealer Placement Manager should be located in Minneapolis, Minnesota.

Job responsibilities include but not limited to:

  • Proactively working with the dealer operators to develop their business, improving their sales performance and their customer experience processes
  • Implementation of new franchise agreements and ensuring all required documents are complete and accurate
  • Implementation of dealer performance upgrades through facility expansions, relocations, renovations and consultation
  • Counsel with new vehicle dealerships to adopt and maintain a prototypical facility design
  • Present and counsel new vehicle dealers on performance metrics such as profitability, sales and customer experience metrics
  • Prospect dealer candidates in specified markets as needed
  • Serve as the subject matter expert on all things pertaining to Customer Experience and actively consult with dealers to improve their CX processes

 Basic Qualifications: 

  • Bachelor's degree
  • 5+ years of in Dealership experience (OEM or Dealer)
  • Strong negotiation skills with clear examples 
  • Proficiency in Microsoft suite, particularly Excel and PowerPoint
  • Must have attention to detail
  • Must be able to travel 50-75%

Preferred Qualifications: 

  • MBA

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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