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Cx Program Manager Jobs in Atlanta, GA (NOW HIRING)

Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ... Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics

Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...

Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...

Define clear engagement models between Account Executives and Key Account Managers * Ensure CX ... Employee assistance program (EAP) About the company QXO is the fastest growing publicly traded ...

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... program n Facility Audit program management o Provides training, conducts and/or oversees audits for all facilities to identify deficiencies o Issue corrective action related to these safety ...

Data Center Construction QA / QC Manager

Atlanta, GA · On-site

$80K - $106K/yr

The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of ... Design Critical Environment Programs for both internal and external clients * Coordinate with ...

CX4U Architect

Atlanta, GA · Remote

$64.50 - $85/hr

Manage solution scope, identify risks, and collaborate with project managers to maintain delivery ... Champion sustainability-focused CX capabilities including green initiative program configuration ...

Manages day-to-day on-shore and off-shore project teams during the project lifecycle. * Manages the ... scale program (e.g., multi-country, language, brand, etc.) Compensation at Accenture varies ...

New

Manages day-to-day on-shore and off-shore project teams during the project lifecycle. * Manages the ... scale program (e.g., multi-country, language, brand, etc.) Compensation at Accenture varies ...

New

Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding ... As the leading AI-first CX platform built for real-world scale, we combine Generative and ...

Showing results 41-60

Cx Program Manager information

See Atlanta, GA salary details

$37K

$103.3K

$151K

How much do cx program manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for cx program manager in Atlanta, GA is $103,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $127,400.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What are popular job titles related to Cx Program Manager jobs in Atlanta, GA?

For Cx Program Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What cities near Atlanta, GA are hiring for Cx Program Manager jobs?

Cities near Atlanta, GA with the most Cx Program Manager job openings:

Data Center Commissioning PM

Faith Technologies Inc.

Atlanta, GA • On-site

Full-time

Re-posted 7 days ago


Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

209th of 449 rated engineering


Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.

The Cx Project Managerresponsible for providing general management of electrical and/or specialty systems QAQC and Commissioning scopes of work, as well as successfully managing commissioning and startup schedules. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, must be proficient in the use of Google G-suit, and knowledge of the electrical construction trade is preferred.

MINIMUM REQUIREMENTS

Education:Bachelor's Degree in Engineering, Construction Management, or equivalent technical training/experience

Experience:5 years of Project Management, Construction Management, Project Engineering, or Commissioning Management experience with 8 years of commissioning/start-up experience for electrical and/or mechanical systems. Experience leading commissioning/start-up activities for construction projects exceeding $25MM in contract value strongly preferred. Relevant industry experience can vary from Mission Critical, Industrial, and Commercial

Travel: 75 - 100%

Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday; However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES
  • Promotes a positive Company Culture by fostering friendly and constructive employee relations.
  • Develops the QAQC/Cx scope, schedule, and budget. Reviews outgoing QAQC/Cx estimates with Estimating Department to ensure accuracy. Properly utilizes internal functional groups and monitors progress of each deliverable for the project.
  • Develops the QAQC/Cx safety plan. Effectively involves internal safety departments to ensure a complete and client approved plan. Works with the construction project manager to ensure start up and operational procedures are executed in a safe manner and are compliant with the client's specifications.
  • Coordinates with the client and all affected parties on day to day start-up and Cx activities, and leads daily, weekly and monthly meetings (i.e., QAQC/Commissioning meetings, Equipment meetings, Coordination meetings, Scheduling meetings, Staffing meetings, Project Manager meetings, etc.).
  • Manages all QAQC/Cx issues logs pertinent to the project, and coordinates with all affected and/or responsible parties to mitigate and clear out the issues.
  • Coordinates with 3rd party testing/commissioning agencies to ensure proper coverage during commissioning/startup procedures.
  • Partners with Human Resources to optimize recruiting and selection, employee relations, and other related topics as it pertains to direct reports.
  • Acts as coach and developer of managerial talent; as well as skillfully selects and trains those individuals.
  • Creates a supportive environment that allows mistakes but not failure (motivates and instructs; shares positive and negative feedback in a constructive manner).

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families.You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test


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