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Cx Program Manager Jobs in Idaho (NOW HIRING)

Skanska USA

Commissioning Manager

Boise, ID · On-site

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the ... Specifically the Navy Nuke or Electrician/HVAC Program. Our Investment in you: * * * We believe ...

Skanska USA

Commissioning Manager

Boise, ID · On-site

Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the ... Specifically the Navy Nuke or Electrician/HVAC Program. Our Investment in you: * * * We believe ...

FusionIRX

Energy Marshall

Boise, ID · On-site

... Management, Quality Assurance/Quality Control (QA/QC), Commissioning (Cx), and Operations ... Lead implementation and enforcement of Energy Control Procedures (ECPs) and LOTO programs for all ...

FusionIRX

Energy Marshall

Boise, ID · On-site

... Management, Quality Assurance/Quality Control (QA/QC), Commissioning (Cx), and Operations ... Lead implementation and enforcement of Energy Control Procedures (ECPs) and LOTO programs for all ...

MCI Careers

ID

$10.10 - $13.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Follow the processes of the Client program and perform all tasks in a courteous and professional ...

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All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Idaho

Cx Program Manager information

See Idaho salary details

$36.2K

$101.1K

$147.7K

How much do cx program manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for cx program manager in Idaho is $101,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $124,700.00 per year, depending on experience, location, and employer.

What is CX program management?

CX program management involves overseeing customer experience initiatives to improve satisfaction, loyalty, and engagement. It includes coordinating cross-functional teams, implementing strategies, and using tools like customer feedback platforms to ensure consistent service quality and achieve business goals.

Is being a TPM stressful?

Being a Technical Program Manager (TPM) can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. The role often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, but it also offers opportunities for leadership and professional growth.

How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What does a CX manager do?

A Customer Experience (CX) manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing process improvements. They often collaborate with cross-functional teams, utilize customer data and tools, and may hold certifications in customer experience or related fields. Their goal is to ensure a positive and consistent customer journey across all touchpoints.

What is a Cx Program Manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

What does a CX program manager do?

A CX (Customer Experience) Program Manager oversees initiatives to improve customer satisfaction and loyalty by coordinating cross-functional teams, implementing strategies, and analyzing feedback. They often use tools like CRM systems and require strong project management skills to ensure consistent delivery of positive customer experiences.
What are popular job titles related to Cx Program Manager jobs in Idaho? For Cx Program Manager jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Idaho look for? The top searched job categories for Cx Program Manager jobs in Idaho are:
What cities in Idaho are hiring for Cx Program Manager jobs? Cities in Idaho with the most Cx Program Manager job openings:
Cx Program Manager jobs near you
Infographic showing various Cx Program Manager job openings in Idaho as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, 3% Contract, and 1% Summer. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $101,109 per year, or $48.6 per hour.

Commissioning Manager (Semiconductor Fab)

OnQGlobal Inc

Boise, ID

Other

Posted 17 days ago

Job description

Description

The Commissioning (Cx) Manager supports commissioning and system startup activities by performing quality control inspections, verifying installation readiness, assisting with vendor/startup coordination, and ensuring all documentation meets project and client standards. This role works closely with the Cx team, construction management, and subcontractors to confirm systems are safe, complete, and ready for operational testing.


Principal Responsibilities

  • Perform quality inspections on mechanical, electrical, controls, and process systems prior to startup.
  • Verify systems are construction-complete and safe for energization/startup.
  • Review vendor startup requirements and confirm prerequisites are met.
  • Support the commissioning team by tracking deficiencies, documenting progress, and updating checklists.
  • Coordinate with subcontractors to ensure proper installation, testing, and documentation.
  • Assist with system turnover documentation and QA/QC record-keeping.
  • Participate in startup and commissioning meetings with Cx teams and trade partners.
  • Conduct field walks to identify gaps or issues that may impact startup activities.
  • Maintain accurate documentation, including checklists, daily reports, punch items, and test records.
  • Support the Cx Program by ensuring adherence to project processes and client standards.
  • Collaborate with Construction Managers, Project Engineers, and vendors during functional testing and system operational reviews.
  • Assist in verifying testing procedures, safety requirements, and commissioning sequences.
  • Ability to work independently and exercise sound technical judgment in the field.
  • Strong organizational skills with the ability to manage multiple tasks in a complex environment.
  • Ability to read and interpret technical documentation, drawings, specs, and controls sequences.
  • Strong communication skills for coordination with subcontractors, engineers, and client representatives.
  • Ability to work in active construction environments, including elevated or tight-space conditions.
  • Flexibility to support extended hours or off-shift testing activities as needed.  

Requirements

  • 5+ years of experience in commissioning, QA/QC, MEP systems, or startup support (data center or semiconductor preferred).
  • Knowledge of mechanical/electrical systems, system controls, and equipment startup requirements.
  • Experience with QA/QC processes, commissioning checklist management, and turnover documentation.
  • Ability to identify system readiness requirements and interface with trade partners.
  • Familiarity with medium/low voltage systems, UPS, generators, chillers, pumps, AHUs, or process equipment preferred.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and Bluebeam.
  • Experience with Procore or similar construction/commissioning documentation tools.
  • Bachelor's degree in Engineering, Construction Management, or equivalent field experience (preferred, but not required if experience is strong).
  • Must be able to access all areas of an active construction site.

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