At SSR, we're more than a leading engineering design, consulting, and planning firm--we're a team ... What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities ...
At SSR, we're more than a leading engineering design, consulting, and planning firm--we're a team ... What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities ...
At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of ... What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities ...
At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of ... What You'll Do As a Cx Agent II, you will support and sometimes lead commissioning activities ...
Analyst CX
Brentwood, TN · Hybrid
Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring ... Collaborates with operations, finance, engineering, solutions, transportation, and account ...
Analyst CX
Brentwood, TN · Hybrid
Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring ... Collaborates with operations, finance, engineering, solutions, transportation, and account ...
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Analyst CX
Brentwood, TN · On-site
Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring ... Collaborates with operations, finance, engineering, solutions, transportation, and account ...
Analyst CX
Brentwood, TN · On-site
Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring ... Collaborates with operations, finance, engineering, solutions, transportation, and account ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
Commissioning Manager
Clarksville, TN · On-site
Manage CX schedule and coordinate support needed from Field Superintendents, QA/QC staff, CX Engineers. * Coordinate with Operations Team and Project Management team on schedule, budget, training ...
We are seeking a Principal Data Engineer to join the CX Analytics team within our Customer Experience Organization. In this role, you will lead the design and implementation of data solutions that ...
We are seeking a Principal Data Engineer to join the CX Analytics team within our Customer Experience Organization. In this role, you will lead the design and implementation of data solutions that ...
Sr. Data Engineer - CX Analytics
Chattanooga, TN · Remote
$104K - $125K/yr
We are seeking a Senior Data Engineer to join the CX Analytics team within our Customer Experience Organization. In this role, you will design, build, and maintain data solutions that enable BI ...
Sr. Data Engineer - CX Analytics
Chattanooga, TN · Remote
$104K - $125K/yr
We are seeking a Senior Data Engineer to join the CX Analytics team within our Customer Experience Organization. In this role, you will design, build, and maintain data solutions that enable BI ...
At SSR, we're more than a leading engineering design, consulting, and planning firm--we're a team ... Role Summary SSR is seeking a Federal Cx Senior Field Agent to lead commissioning efforts for ...
At SSR, we're more than a leading engineering design, consulting, and planning firm--we're a team ... Role Summary SSR is seeking a Federal Cx Senior Field Agent to lead commissioning efforts for ...
At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of ... Role Summary SSR is seeking a Federal Cx Senior Field Agent to lead commissioning efforts for ...
At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of ... Role Summary SSR is seeking a Federal Cx Senior Field Agent to lead commissioning efforts for ...
Senior Cloud Solutions Engineer - Contact Center
Nashville, TN · On-site
$53.25 - $68.75/hr
This role plays a critical hands on engineering leadership role in advancing large scale ... Serve as the technical lead for Contact Center solutions, with handson ownership of Google CX Agent ...
Senior Cloud Solutions Engineer - Contact Center
Nashville, TN · On-site
$53.25 - $68.75/hr
This role plays a critical hands on engineering leadership role in advancing large scale ... Serve as the technical lead for Contact Center solutions, with handson ownership of Google CX Agent ...
Senior Cloud Solutions Engineer - Contact Center
Nashville, TN · On-site
$53.25 - $68.75/hr
This role plays a critical hands on engineering leadership role in advancing large scale ... Serve as the technical lead for Contact Center solutions, with handson ownership of Google CX Agent ...
Senior Cloud Solutions Engineer - Contact Center
Nashville, TN · On-site
$53.25 - $68.75/hr
This role plays a critical hands on engineering leadership role in advancing large scale ... Serve as the technical lead for Contact Center solutions, with handson ownership of Google CX Agent ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Oracle Cx Field Service Functional Manager Our Deloitte Sales & Service team empowers organizations ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
IVR / Telephony Engineer
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the ... CX / Architect) to support an estimated 700+ daily law enforcement calls. * Configure dynamic ...
IVR / Telephony Engineer
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the ... CX / Architect) to support an estimated 700+ daily law enforcement calls. * Configure dynamic ...
Project Engineer
Clarksville, TN · On-site
$45 - $50/hr
Project Engineer - 1 Location: Clarksville, TN Compensation: | $45-$50/h | Per Diem: $4,515 ... Upload, track, and manage documentation within project platforms (e.g., Cx Alloy, ACC). * Review ...
Project Engineer
Clarksville, TN · On-site
$45 - $50/hr
Project Engineer - 1 Location: Clarksville, TN Compensation: | $45-$50/h | Per Diem: $4,515 ... Upload, track, and manage documentation within project platforms (e.g., Cx Alloy, ACC). * Review ...
Cx Engineer information
See Tennessee salary details
$61.7K is the 25th percentile. Wages below this are outliers.
$54K - $61.8K
25% of jobs
The median wage is $69K / yr.
$61.8K - $69.5K
26% of jobs
$69.5K - $77.3K
6% of jobs
$77.3K - $85K
8% of jobs
$91.4K is the 75th percentile. Wages above this are outliers.
$85K - $92.8K
11% of jobs
$92.8K - $100.5K
11% of jobs
$100.5K - $108.3K
6% of jobs
$108.3K - $116.1K
4% of jobs
$116.1K - $123.8K
1% of jobs
$123.8K - $131.6K
0% of jobs
$131.6K - $139.3K
1% of jobs
$54K
$82.1K
$139.3K
How much do cx engineer jobs pay per year?
What are the key skills and qualifications needed to thrive as a CX engineer, and why are they important?
What is a CX engineer?
What is the difference between Cx Engineer vs UX Designer?
| Aspect | Cx Engineer | UX Designer |
|---|---|---|
| Credentials | Typically requires engineering or technical certifications, knowledge of customer experience tools | Requires design, psychology, or human-computer interaction degrees or certifications |
| Work Environment | Works closely with product, engineering, and customer support teams to improve customer interactions | Focuses on user research, wireframing, prototyping, and visual design |
| Industry Usage | Common in tech, SaaS, and customer service industries | Widely used in digital product design, web development, and app development |
The main difference is that Cx Engineers focus on technical aspects of customer experience, often involving data analysis and system improvements, while UX Designers concentrate on designing user interfaces and enhancing overall user satisfaction. Both roles aim to improve customer interactions but approach it from different perspectives and skill sets.
How does a CX engineer typically interact with project stakeholders during the commissioning process?

Full-time
Posted 4 days ago
Job description
At SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.
We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.
Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.
What You’ll Do
As a Cx Agent II, you will support and sometimes lead commissioning activities across design, construction, and occupancy phases—verifying that systems are installed correctly, function as intended, and meet owner requirements. You will collaborate with clients, designers, contractors, and vendors to deliver high‑performing buildings and a great project experience.
- Review equipment submittals and shop drawings for compliance with design intent, owner project requirements, and functional testing needs.
- Perform site visits; execute inspections using pre‑functional checklists, functional performance tests, and training matrices.
- Prepare accurate, timely progress reports that outline commissioning status, issues, and action items.
- Verify preventative maintenance materials and close‑out documents for commissioned systems and equipment.
- Participate in client and internal Cx team meetings to review status and plan upcoming activities.
- Maintain equipment logs and master deficiency lists; follow through to closure with clear ownership.
- Support retro‑commissioning and diagnostic efforts to troubleshoot and optimize system performance.
- Prepare and update commissioning plans and specifications; use cloud‑based Cx software and maintain version control.
- Contribute to design reviews at key milestones and document comments clearly for the project team.
- Perform other duties as needed to achieve project goals and client expectations.
Who We’re Looking For
Minimum Requirements:
- Five years of experience with M&P systems, automation, and controls OR
- Five years of experience with Electrical systems and low voltage systems OR
- Bachelor’s degree in Engineering (Mechanical or Electrical) with two years of applicable experience or equivalent experience
Preferred Qualifications:
- Thorough knowledge of HVAC and/or electrical engineering principles and building automation and controls.
- Ability to read and interpret design documents and equipment submittals.
- Proficiency with Microsoft Office; comfort with cloud‑based Cx platforms and mobile field tools.
- Clear, concise technical writing; strong organization and follow‑through.
- Professional certifications such as CxA, CxT, or similar are a plus.
What We Offer
- 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
- Retirement Savings – 401(k) with immediate vesting and a generous company match.
- Health & Wellness – Medical, dental, and vision coverage, plus company‑funded HSA contributions for HDHP plans.
- Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
- Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth – Tuition reimbursement and ongoing professional development support.
SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR
About Smith Seckman Reid
Sourced by ZipRecruiter
Industry
Specialized design services
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1968