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Cx Customer Service Representative Jobs (NOW HIRING)

Foundever

Customer Service Representative

Las Vegas, NV · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Las Vegas, NV · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Deland, FL · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in DeLand, FL, where every ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Sumter, SC · On-site

$17/hr

Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Fayetteville, NC · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Foundever

Customer Service Representative

Fayetteville, NC · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

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Cx Customer Service Representative information

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How much do cx customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for cx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Cx Customer Service Representative vs Customer Support Specialist?

AspectCx Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications in customer support or communication helpful
Work EnvironmentCall centers, retail, online support platformsHelp desks, online chat, technical support centers
Employer & Industry UsageRetail, telecom, e-commerce, tech companiesIT, software, tech services, e-commerce
Common Search & Comparison IntentYesYes

The main difference between a Cx Customer Service Representative and a Customer Support Specialist lies in their focus areas. Cx Customer Service Representatives typically handle general customer inquiries across various channels, emphasizing customer satisfaction. Customer Support Specialists often provide technical or product-specific support, requiring more technical knowledge. Both roles are vital in customer service, but their responsibilities and skill sets differ based on industry and support type.

What cities are hiring for Cx Customer Service Representative jobs?

Cities with the most Cx Customer Service Representative job openings:

What states have the most Cx Customer Service Representative jobs?

States with the most job openings for Cx Customer Service Representative jobs include:

What are popular job titles related to Cx Customer Service Representative jobs?

For Cx Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Cx Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Principal Architect CX (Customer Experience)

Houston, TX • On-site

PropelSys Technologies LLC
IT Services • 51 - 200 employees
Learn more about PropelSys Technologies LLCexternal

Full-time

Re-posted 29 days ago

Job description

Job Title: Principal Architect – CX (Customer Experience)
Location: Houston, USA
Position Type: Full-time
 

Key Responsibilities:

 Define and own the CX architecture vision, roadmap, and reference architecture across
platforms (Oracle CPQ, PRM, Oracle Sales Cloud, D365).
 Act as the CX domain lead for enterprise architecture, representing CX in cross-functional
architecture governance boards.
 Align CX architecture with business goals, enterprise architecture strategy, and digital
transformation initiatives.
 Lead the design and end-to-end architecture for Oracle CPQ Cloud implementation and its
integration with Oracle Fusion Cloud, EBS, JDE, and CRM systems.
 Define and validate integration patterns, API strategies, and data synchronization models
between CPQ, ERP systems, and CX platforms.
 Ensure solutions support omni-channel sales, partner collaboration, quoting, pricing, and order
fulfillment processes.
 Guide the configuration and customization of Oracle CPQ Cloud, ensuring alignment with
business and technical requirements.
 Partner with other architects (ERP, Data, Integration, Security) to ensure a cohesive
architecture.
 Evaluate and provide guidance on usage of Oracle PRM, Sales Cloud, and D365 capabilities in the
CX stack.
 Oversee architectural documentation, solution blueprints, and technical specifications.
 Collaborate with business stakeholders (Sales, Marketing, Customer Service, Channel Partners)
to understand CX goals and translate them into architectural designs.
 Work with implementation partners, product vendors, and system integrators to ensure
architectural integrity.
 Ensure compliance with enterprise data governance, integration, and security policies.
Qualifications and Experience:
 18+ years of experience in IT with at least 5 years in a CX/CRM architecture leadership role.
 Proven experience with Oracle CPQ Cloud implementation in a global, multi-ERP environment.
 Deep understanding of customer journey mapping, Quote-to-cash processes, and partner
channel enablement.
 Hands-on knowledge of Oracle CPQ, Oracle Sales Cloud, PRM, and Microsoft D365 with ERP
systems like Oracle Fusion Cloud, EBS, JDE etc.
 Experience with enterprise integration tools (e.g., Oracle Integration Cloud, MuleSoft, Azure
Logic Apps) and API-led integration.
 Strong knowledge of CX data models, customer master data, and quote-to-order workflows.
 Exposure to eCommerce platforms like Magento is plus
 Ability to evaluate and guide system customizations, extensions, and integrations.
 Strong communication, stakeholder management, and vendor management skills.
Preferred Certifications:
 Oracle CPQ Cloud Certified Implementation Specialist
 Oracle Fusion CX Architect or equivalent
 Microsoft Dynamics certifications will be plus
 
 
manisha@propelsys.com