Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Quick apply
Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Creative Strategist
Calabasas, CA · On-site
Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Creative Strategist
Calabasas, CA · On-site
Translate customer insights, CX feedback, and performance trends into actionable creative testing ... Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills * Ability ...
Social Media Manager
New York, NY · On-site
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Quick apply
Social Media Manager
New York, NY · On-site
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Social Media Manager
New York, NY · On-site
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Social Media Manager
New York, NY · On-site
Partner with sales team to create retail focused content * Assist with ad hoc copywriting needs across key channels including paid social, email and web Community Management * Partner with CX lead to ...
Our platform is universally renowned for providing a truly robust, CX functionality that uniquely ... Our Inbound Marketing team is looking for an ultra-talented copywriter/content producer to ...
Our platform is universally renowned for providing a truly robust, CX functionality that uniquely ... Our Inbound Marketing team is looking for an ultra-talented copywriter/content producer to ...
Content Writer
Alpharetta, GA · On-site
Our platform is universally renowned for providing a truly robust, CX functionality that uniquely ... Our Inbound Marketing team is looking for an ultra-talented copywriter/content producer to ...
Content Writer
Alpharetta, GA · On-site
Our platform is universally renowned for providing a truly robust, CX functionality that uniquely ... Our Inbound Marketing team is looking for an ultra-talented copywriter/content producer to ...
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
Social Media Manager
El Paso, TX · On-site
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
Quick apply
Social Media Manager
El Paso, TX · On-site
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
Social Media Manager
El Paso, TX · On-site
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
Social Media Manager
El Paso, TX · On-site
... BPO, CX, and digital transformation. * Partner with marketing, PPC, content, analytics, and HR ... Strong copywriting and editing skills, with the ability to draft, proof, and refine executive- and ...
UX Writer
Los Angeles, CA · On-site
... , CX, and Documentation teams to build UI experiences that offer our users clean and clear ... Additionally, you'll be our go-to expert for all things in-app copywriting and editing to help ...
UX Writer
Los Angeles, CA · On-site
... , CX, and Documentation teams to build UI experiences that offer our users clean and clear ... Additionally, you'll be our go-to expert for all things in-app copywriting and editing to help ...
UX Writer
Los Angeles, CA · On-site +1
... , CX, and Documentation teams to build UI experiences that offer our users clean and clear ... Additionally, you'll be our go-to expert for all things in-app copywriting and editing to help ...
UX Writer
Los Angeles, CA · On-site +1
... , CX, and Documentation teams to build UI experiences that offer our users clean and clear ... Additionally, you'll be our go-to expert for all things in-app copywriting and editing to help ...
Sr. Manager, Customer Strategy, Stores and Digital
Long Island City, NY · On-site
$108K - $180K/yr
Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements ... Excellent written and verbal communication skills, strong research and copywriting skills, and the ...
Sr. Manager, Customer Strategy, Stores and Digital
Long Island City, NY · On-site
$108K - $180K/yr
Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements ... Excellent written and verbal communication skills, strong research and copywriting skills, and the ...
Enterprise Business Development Representative
New York, NY · On-site +1
$70K - $100K/yr
Our platform enables enterprise copywriters and marketers to generate and deliver personalized ... Lead discovery conversations with stakeholders across Marketing, Digital, CX, and executive ...
Enterprise Business Development Representative
New York, NY · On-site +1
$70K - $100K/yr
Our platform enables enterprise copywriters and marketers to generate and deliver personalized ... Lead discovery conversations with stakeholders across Marketing, Digital, CX, and executive ...
Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements ... Excellent written and verbal communication skills, strong research and copywriting skills, and the ...
Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements ... Excellent written and verbal communication skills, strong research and copywriting skills, and the ...
Omnicom Health
New York, NY · On-site
$132K - $138K/yr
Stay abreast of creative trends and collaborate with CX team to recommend new technologies/social ... Work as a team with copywriters to develop conceptual approaches to meet Client objectives. * Act ...
Omnicom Health
New York, NY · On-site
$132K - $138K/yr
Stay abreast of creative trends and collaborate with CX team to recommend new technologies/social ... Work as a team with copywriters to develop conceptual approaches to meet Client objectives. * Act ...
Product Marketing Manager
Teaneck, NJ · On-site +1
$115K - $140K/yr
... CX, and demand generations teams * Proven Product Marketing expertise, including positioning, messaging, curating ideal customer profile insights, launch strategy, and execution * Strong copywriting ...
Product Marketing Manager
Teaneck, NJ · On-site +1
$115K - $140K/yr
... CX, and demand generations teams * Proven Product Marketing expertise, including positioning, messaging, curating ideal customer profile insights, launch strategy, and execution * Strong copywriting ...
Enterprise Business Development Representative
New York, NY · Hybrid
$70K - $100K/yr
Our platform enables enterprise copywriters and marketers to generate and deliver personalized ... Lead discovery conversations with stakeholders across Marketing, Digital, CX, and executive ...
Enterprise Business Development Representative
New York, NY · Hybrid
$70K - $100K/yr
Our platform enables enterprise copywriters and marketers to generate and deliver personalized ... Lead discovery conversations with stakeholders across Marketing, Digital, CX, and executive ...
Product Marketing Manager
Teaneck, NJ · On-site
$165K/yr
... CX, and demand generations teams * Proven Product Marketing expertise, including positioning, messaging, curating ideal customer profile insights, launch strategy, and execution * Strong copywriting ...
Quick apply
Product Marketing Manager
Teaneck, NJ · On-site
$165K/yr
... CX, and demand generations teams * Proven Product Marketing expertise, including positioning, messaging, curating ideal customer profile insights, launch strategy, and execution * Strong copywriting ...
Cx Copywriter information
See salary details
$14.66 - $19.45
6% of jobs
$19.45 - $24.24
8% of jobs
$27.35 is the 25th percentile. Wages below this are outliers.
$24.24 - $29.02
16% of jobs
The median wage is $32.87 / hr.
$29.02 - $33.81
24% of jobs
$33.81 - $38.59
17% of jobs
$40.01 is the 75th percentile. Wages above this are outliers.
$38.59 - $43.38
12% of jobs
$43.38 - $48.16
6% of jobs
$48.16 - $52.95
2% of jobs
$52.95 - $57.74
3% of jobs
$57.74 - $62.52
4% of jobs
$62.52 - $67.31
1% of jobs
$14
$36
$67
How much do cx copywriter jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for cx copywriter in the United States is $36.74, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $41.59 per hour, depending on experience, location, and employer.
What is a CX Copywriter?
A CX (Customer Experience) Copywriter is a professional who specializes in writing content that enhances a customer's overall experience with a brand. Their work focuses on crafting clear, engaging, and empathetic messaging across all customer touchpoints, such as emails, websites, chatbots, and product interfaces. The goal of a CX Copywriter is to ensure that every piece of communication is consistent with the brand's voice, easy to understand, and designed to meet customer needs. They often collaborate with designers, marketers, and product teams to create seamless experiences that build trust and loyalty.
How does a CX Copywriter typically collaborate with UX designers and product teams?
As a CX Copywriter, you'll work closely with UX designers and product teams to ensure that messaging is clear, consistent, and user-focused across all touchpoints. This usually involves participating in brainstorming sessions, reviewing wireframes, and providing copy that aligns with user flows and the overall customer experience strategy. Regular communication and feedback loops are essential, as your work often needs to be adapted based on design changes or user testing insights. This collaborative environment helps create seamless, engaging experiences for users while meeting business objectives.
What is the difference between Cx Copywriter vs UX Copywriter?
| Aspect | Cx Copywriter | UX Copywriter |
|---|---|---|
| Focus | Customer experience messaging across channels | User experience and interface copy |
| Skills | Brand voice, customer journey, multi-channel writing | Usability, interface language, user-centered design |
| Work Environment | Marketing, customer service, omnichannel campaigns | Product teams, design departments, digital platforms |
| Certifications | Copywriting, marketing, customer experience certifications | UX design, human-computer interaction, usability testing |
While both roles involve writing to enhance user engagement, a Cx Copywriter primarily focuses on crafting messaging that improves the overall customer experience across multiple channels. In contrast, a UX Copywriter specializes in creating clear, intuitive interface copy that enhances usability within digital products. Understanding these differences helps employers and job seekers target the right skills and environments for each role.
What are the key skills and qualifications needed to thrive as a CX Copywriter, and why are they important?
To thrive as a CX Copywriter, you need expertise in persuasive writing, customer journey mapping, and a background in marketing or communications. Familiarity with content management systems (CMS), analytics tools, and A/B testing platforms is typically required. Strong collaboration, adaptability, and a keen understanding of audience empathy help you create customer-centric content that resonates. These skills are essential for crafting tailored messaging that drives engagement and enhances the overall customer experience.
Other
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
True Classic is hiring a Creative Strategist to take ownership of developing high-performing, persona-driven creative strategy and messaging across paid media channels. This role will lead creative strategy and performance-informed messaging development, ensuring creative concepts, copy, and testing frameworks drive measurable business impact across the funnel. This role is ideal for someone who is strategic, analytical, hands-on, and deeply consumer-minded and can translate customer insights and performance data into scalable creative systems, testable hypotheses, and high-converting campaigns in a fast-paced, evolving environment.
All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.
Areas of AccountabilityCreative Strategy & Performance Insights- Own creative reporting and learning recaps across assigned products and verticals
- Analyze creative performance patterns across hooks, messaging, structure, tone, offers, and claims to inform next steps
- Translate customer insights, CX feedback, and performance trends into actionable creative testing roadmaps
- Connect media performance insights to creative strategy opportunities that improve CPA and scale winning concepts
- Build persona-based messaging frameworks across funnel stages, including value propositions, objections, RTBs, social proof, offers, and CTAs
- Write high-converting direct-response copy across hooks, VO scripts, captions, headlines, and landing page concepts
- Develop messaging systems and playbooks that improve consistency, speed, and creative quality
- Apply consumer psychology, JTBD thinking, and persuasion frameworks to strengthen campaign effectiveness
- Author performance-informed creative briefs rooted in hypotheses, success metrics, and strategic insights
- Collaborate with the Creative Director to reverse-engineer top-performing concepts and evolve them into scalable creative systems
- Provide clear direction and feedback to creators, editors, and production partners throughout execution
- Prototype and communicate creative direction through lightweight edits, annotated boards, and visual references when needed
- Develop platform-native creative strategies across Meta, TikTok, YouTube/Shorts, and CTV
- Maintain awareness of emerging platform trends, creative formats, and audience behaviors
- Utilize AI tools to accelerate research, ideation, copy development, and workflow efficiency
- Ensure messaging and claims remain compliant with approved legal and brand guidelines
- Partner with Creative, Media Buying, and Analytics teams to align creative strategy with performance objectives
- Work with Customer Insights and CX teams to integrate consumer feedback and behavioral trends into messaging development
- Collaborate across creative production teams, creators, legal, and brand stakeholders to ensure high-quality, compliant, and performance-driven execution
- Demonstrated experience in creative strategy, performance marketing, copywriting, or direct-response advertising
- Experience with Meta, TikTok, YouTube/Shorts, CTV, Looker, Ads Managers, and creative analytics tools
- Strong strategic thinking, copywriting, creative analysis, and consumer psychology skills
- Ability to translate performance data into scalable creative concepts and actionable testing frameworks
- Demonstrated ability to work cross-functionally, manage fast-paced creative workflows, and drive measurable business outcomes
- Familiarity with AIDA, PASDA, and other direct-response copy frameworks
- Nice to have: experience with CapCut, Premiere, Figma, Photoshop, or Canva for lightweight creative prototyping
This role is on-site (5x per week in office) based in Calabasas, CA.
Compensation and Benefits
Compensation
Competitive salary + bonus
Time Off
- Unlimited PTO and sick time
- Company-paid medical, dental, and vision insurance
- $100/month Health & Wellness stipend
- Free Employee Assistance Program (EAP)
- $100/month Personal Workspace/Office stipend
- $1,000/year True Classic merchandise allowance
- 401(k) plan with 3% company match
True Classic is proud to be an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or accommodation due to a disability, please contact Human Resources.