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Cx Analyst Jobs in Florida (NOW HIRING)

CenterWell

Pharmacy Senior CX Professional

Tallahassee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You apply judgment, analytical rigor, and communication to influence outcomes, ensuring informed ... You will provide daily work guidance and subject matter support to CX professionals to ensure ...

Centerwell

Pharmacy Senior CX Professional

Tallahassee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You apply judgment, analytical rigor, and communication to influence outcomes, ensuring informed ... You will provide daily work guidance and subject matter support to CX professionals to ensure ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

World Wide Technology

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ...

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Showing results 1-20

All JobsCx Analyst JobsCx Analyst Jobs in Florida

Cx Analyst information

See Florida salary details

$28.8K

$78.3K

$97.1K

How much do cx analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for cx analyst in Florida is $78,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $96,800.00 per year, depending on experience, location, and employer.

What does a Cx Analyst do?

A Cx (Customer Experience) Analyst evaluates customer interactions, feedback, and data to identify trends and improve overall customer satisfaction. They analyze metrics like customer satisfaction scores, support tickets, and survey results to provide actionable insights. By collaborating with teams across the organization, they help enhance processes, optimize touchpoints, and ensure a seamless customer journey.

What does a typical day look like for a Cx Analyst?

A typical day for a Cx Analyst involves collecting and analyzing customer feedback and behavioral data, preparing reports or dashboards to track customer satisfaction metrics, and collaborating with teams to recommend solutions for enhancing customer experience. You may participate in meetings with product, marketing, or customer service departments to discuss findings and align on improvement initiatives. Many Cx Analysts also manage ongoing projects such as customer journey mapping or process optimization. Depending on the organization, you'll often have the opportunity to present insights directly to leadership and play a key role in shaping customer-focused strategies.

What are the key skills and qualifications needed to thrive in the Cx Analyst position, and why are they important?

To thrive as a Cx Analyst, you need a solid understanding of customer experience management, data analysis, and business process improvement, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools (such as Tableau or Power BI), and customer feedback systems is highly valuable. Excellent communication, problem-solving abilities, and stakeholder management skills help you navigate complex customer journeys and influence cross-functional teams. These competencies ensure you can effectively analyze data, identify actionable insights, and drive improvements in customer satisfaction and loyalty.

Do Cx analysts make a lot of money?

Customer experience (CX) analysts typically earn a median salary ranging from $50,000 to $80,000 annually, depending on experience, location, and industry. Advanced skills in data analysis, customer insights, and familiarity with tools like CRM software can lead to higher compensation. Entry-level positions may start lower, while experienced analysts or those with specialized certifications can earn more.

Do customer experience analyst jobs require a degree?

Customer experience analyst jobs typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in fields like business, marketing, or data analysis. Relevant skills such as data interpretation, customer service, and familiarity with tools like CRM software can be important. Certifications in customer experience or data analysis can also enhance job prospects.

What are the most commonly searched types of Cx Analyst jobs in Florida?

The most popular types of Cx Analyst jobs in Florida are:

What are popular job titles related to Cx Analyst jobs in Florida?

For Cx Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Cx Analyst jobs in Florida look for?

The top searched job categories for Cx Analyst jobs in Florida are:

What cities in Florida are hiring for Cx Analyst jobs?

Cities in Florida with the most Cx Analyst job openings:

Cx Analyst jobs near you
Infographic showing various Cx Analyst job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 77% In-person, 15% Hybrid, and 8% Remote job distribution, with an average salary of $78,300 per year, or $37.6 per hour.

Dialogflow CX Specialist

ClinDCast LLC

Delray Beach, FL • On-site

Other

Re-posted 28 days ago

Job description

Job Title: Dialogflow CX Specialist

Work Mode: Remote

Job Description:

We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX, integrating AI solutions with existing telephony systems, and working with APIs and connectivity protocols. This role requires strong software development skills, with proficiency in programming languages such as C++, Python, and JavaScript, to create seamless and efficient AI-powered customer service solutions.

Key Responsibilities:

Design, develop, and deploy Virtual Agents using Dialogflow CX.

Integrate AI-driven Virtual Agents with existing contact center solutions.

Implement and optimize telephony integrations for Virtual Agent interactions.

Utilize APIs and SDKs to connect Virtual Agents with business services and applications.

Develop custom software solutions using C++, Python, JavaScript, and other relevant technologies.

Work with connectors and connectivity protocols to ensure seamless integration between Virtual Agents and enterprise platforms.

Optimize AI models and Natural Language Processing (NLP) capabilities for enhanced customer interactions.

Troubleshoot and resolve technical issues related to AI solutions and integrations.

Stay up to date with advancements in AI, Dialogflow CX, and Contact Center technologies.

Qualifications & Requirements:

Proven experience with Contact Center AI and Dialogflow CX.

Dialogflow CX Certified Expert preferred.

Strong background in software development with proficiency in C++, Python, JavaScript, or similar languages.

Experience integrating Virtual Agents with telephony systems.

Hands-on experience with API development, connectors, and connectivity protocols.

Understanding of cloud-based AI services and platforms.

Strong analytical, problem-solving, and debugging skills.

Excellent communication and collaboration abilities.

Preferred Qualifications:

Experience working with cloud platforms such as Google Cloud, AWS, or Azure.

Familiarity with speech recognition, text-to-speech, and AI-driven customer support technologies.

Knowledge of customer experience (CX) best practices and optimization techniques.

This is a remote position.

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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