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Cvs Health Production Support Analyst Jobs (NOW HIRING)

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... The Analyst will also support upper management in various ad hoc analysis, as required. 1) ...

Analyst, Treasury

Hartford, CT · On-site

$43K - $93K/yr

At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose ... The Analyst will also support upper management in various ad hoc analysis, as required. 1) ...

This role provides production support and continuous improvement for Peloton applications across ... issue triage, root cause analysis, resolution, and user communication) * Troubleshoot and ...

Primary Responsibilities The Product Support Analyst is responsible for supporting the efforts to ... maintaining the health of the following programs/reports: * Sustainment Engineering (FMECA)

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Cvs Health Production Support Analyst information

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$19

$50

$96

How much do cvs health production support analyst jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for cvs health production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What does a CVS Health Production Support Analyst do?

A CVS Health Production Support Analyst is responsible for maintaining and supporting critical business applications and systems used by the company. They monitor system performance, troubleshoot issues, and resolve incidents to ensure smooth daily operations. Additionally, they work closely with technical and business teams to analyze problems, implement solutions, and contribute to process improvements. Their role is vital for minimizing downtime and ensuring a positive experience for CVS Health customers and employees.

What are the key skills and qualifications needed to thrive as a CVS Health Production Support Analyst, and why are they important?

To thrive as a CVS Health Production Support Analyst, you need strong analytical skills, problem-solving abilities, and experience with IT support processes, often backed by a relevant degree in computer science or information technology. Familiarity with monitoring tools, ticketing systems like ServiceNow, and knowledge of databases and scripting languages are typically required. Excellent communication, teamwork, and customer service skills help analysts effectively resolve issues and support end users. These capabilities ensure rapid problem resolution, minimize downtime, and maintain seamless operations in a healthcare technology environment.

What are the typical challenges faced by a CVS Health Production Support Analyst, and how can they be effectively managed?

A CVS Health Production Support Analyst often encounters the challenge of balancing multiple high-priority incidents while ensuring minimal disruption to business operations. Navigating complex healthcare systems, coordinating with cross-functional teams, and quickly diagnosing issues require strong analytical and communication skills. Proactively documenting recurring problems, staying updated on system changes, and collaborating closely with development and infrastructure teams can help manage these challenges effectively. Additionally, leveraging available support tools and participating in continuous learning opportunities can significantly enhance problem-solving capabilities.

What is the difference between Cvs Health Production Support Analyst vs Cvs Health Business Analyst?

AspectCvs Health Production Support AnalystCvs Health Business Analyst
Primary FocusMaintaining and supporting production systems, troubleshooting issues, ensuring system stabilityAnalyzing business needs, improving processes, and implementing solutions
Required SkillsTechnical troubleshooting, system monitoring, basic scriptingData analysis, process mapping, stakeholder communication
Work EnvironmentIT support teams, technical operationsBusiness units, project teams
CertificationsITIL, basic technical certificationsBusiness analysis certifications like CBAP or PMI-PBA

The Cvs Health Production Support Analyst primarily focuses on maintaining and troubleshooting production systems to ensure smooth operations, while the Cvs Health Business Analyst concentrates on analyzing business processes and implementing improvements. Both roles require strong communication skills, but differ in technical versus business focus, making them distinct yet complementary within the healthcare industry.

Senior Product Support Analyst

Senior Product Support Analyst

Booz Allen Hamilton

Washington, DC • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants


Job description

Senior Product Support Analyst

The Opportunity:

As a Senior Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that enable product success and long-term sustainability. On our team, you'll play a pivotal role in lifecycle logistics to support critical national defense missions.In this role, you'll play a key part in furthering the national security requirements of cutting edge remote and autonomous systems. You'll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives.

Your contributions will directly impact the ability of the client to accelerate the development, acquisition, and fielding of unmanned technologies. The client strives to move away from legacy, slow, multi-year acquisition cycles toward a modern, modular, and fast-paced "rapid prototyping" model. This is your opportunity to be part of a high-impact team, driving innovation where technology meets mission outcomes.

Work with us as we accelerate outcomes for the nation through technology.

Join us. The world can't wait.

What You'll Do:

  • Provide logistics support to a Middle Tier Acquisition, ACAT Acquisition, or Sustainment Program Office contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.

  • Support the development and maintenance of logistics documentation and deliverables.

  • Assist with planning and coordination of logistics activities to support program acquisition and sustainment objectives.

  • Engage with stakeholders and build relationships with program acquisition, logistics, and field activity teams to facilitate decisions and effectiveness.

  • Support Navy budget program review processes including Baseline Assessment Memorandum (BAM) and Program Objective Memorandum (POM).

  • Engage with stakeholders across program acquisition, logistics, engineering, and field activity teams to facilitate coordination and support program execution.

  • Develop presentations, facilitate brief updates, provide meeting support, and track action items in support of program leadership.

  • Collect, organize, and analyze logistics and program data to support planning, reporting, and risk identification.

  • Manage and prioritize multiple tasks while working independently and collaboratively in a fast-paced program environment.

  • Develop presentations, facilitate brief updates, provide meeting support, and track action items.

Join us. The world can't wait.

You Have:

  • 4+ years of experiencesupporting Navy logistics, acquisition, or program management activities

  • Experience supporting DoD Program Management Offices

  • Experience supporting program documentation, briefings, and meeting coordination

  • Experience with using Microsoft Office 365 Suite, including Word, Excel, PowerPoint, Teams, and SharePoint

  • Ability to take initiative, manage competing priorities, and operate with minimal supervision

  • Ability to pay strict attention to detail

  • Top Secret clearance

  • Bachelor's degree

Nice If You Have:

  • Experience supporting a NAVSEA Warfare Center or working at an Original Equipment Manufacturer (OEM) for Naval Weapons Systems

  • Experience in a Middle Tier of Acquisition (MTA) Program Office

  • Experience supporting Integrated Product Support (IPS) or lifecycle sustainment planning activities for Navy acquisition programs

  • Experience with Navy supply chain, provisioning process, or Navy funding processes, including OPN-8 funding and Baseline Assessment Memorandum (BAM) processes

  • Experience developing logistics deliverables, such as Interim Supply Support Plans (ISSPs) and sustainment documentation

  • Experience coordinating with cross-functional teams, including engineering, acquisition, logistics, and fleet stakeholders

  • Knowledge of Department of Defense acquisition lifecycle processes, including DoD 5000 series and sustainment planning

  • Possession of strong analytical, research, organizational, and problem-solving skills

  • Master's degree

  • Lifecycle Logistics (LCL) or Program Management (PM) DAWIA Foundational Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.


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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914