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Customs Manager Jobs in Toronto, ON (NOW HIRING)

Jacobs & Thompson Inc

Shipping Manager

Toronto, ON · On-site

... customs requirements * Track shipments and resolve any delays, damages, or discrepancies ... Proven experience preparing and managing finished goods for shipment * Hands-on experience with ...

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Customs Manager information

What does a Customs Manager do?

A Customs Manager oversees the import and export processes of a company to ensure compliance with all applicable customs laws and regulations. They manage customs documentation, coordinate with regulatory agencies, and develop strategies to minimize delays and costs related to customs clearance. Additionally, Customs Managers often train staff on customs procedures and keep up-to-date with changes in international trade laws to ensure smooth and legal cross-border transactions.

What are the key skills and qualifications needed to thrive as a Customs Manager, and why are they important?

To thrive as a Customs Manager, you need in-depth knowledge of customs regulations, international trade laws, and experience in logistics or supply chain management, typically backed by a relevant degree or certification such as Certified Customs Specialist (CCS). Familiarity with customs management software, import/export documentation systems, and compliance tracking tools is essential. Strong attention to detail, problem-solving ability, and effective communication skills are crucial soft skills for this role. These competencies ensure efficient, compliant movement of goods across borders, minimizing delays and mitigating legal or financial risks for the organization.

What are some common challenges a Customs Manager faces when coordinating international shipments?

Customs Managers often encounter challenges such as navigating ever-changing regulations, managing tight shipment deadlines, and ensuring all documentation is accurate and compliant. They must stay updated on international trade agreements and tariff changes, which can impact clearance processes. Collaborating effectively with freight forwarders, government agencies, and internal teams is essential to prevent delays and avoid costly penalties, making strong organizational and communication skills critical for success in this role.

What job categories do people searching Customs Manager jobs in Toronto, ON look for?

The top searched job categories for Customs Manager jobs in Toronto, ON are:

Customs Manager jobs near you
Infographic showing various Customs Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Head of Maersk Customs Canada

APM Terminals

Mississauga, ON • On-site

$140 - $150/hr

Other

Re-posted 11 days ago

Job description

Area Head of Customs Product & Operations, Canada

Lead, stabilize, and grow a robust Canada customs brokerage organization of 40+ professionals.

Responsibilities
  • Manage the P&L for Maersk Customs Lead and stabilize CHB operations across the Canada Area.
  • Drive commercial growth in partnership with sales leadership.
  • Strengthen customer relationships to improve retention and satisfaction.
  • Ensure consistent, compliant, and high‑quality service delivery.
  • Improve productivity, cost‑to‑serve, and operational efficiency.
  • Lead with care while intentionally building a high‑performance culture.
  • Drive performance management across teams (objective setting, reviews, compensation).
  • Proactively manage capacity planning and workload distribution.
  • Oversee service metrics and ensure accountability to KPIs.
  • Champion operational excellence initiatives and productivity improvements.
  • Act as the senior point of contact for customs delivery matters.
Qualifications
  • BA in a related field strongly preferred.
  • Licensed Customs Broker (required).
  • 10–15+ years of progressive leadership experience in Customs Brokerage and Trade Compliance.
  • Proven experience leading teams of 40+ FTE preferred.
  • Demonstrated ability to drive commercial growth while maintaining operational control.
  • Experience shaping high‑performance teams with strong employee engagement.
  • Ability to interface with senior leadership.
  • Experience operating within customs regulatory complexity and volatility.
  • Ability to integrate and leverage globally aligned systems and platforms at a regional level.
  • Domestic travel expected for 20% of time.
Pay Range

$140,000–$150,000 CAD (anticipated starting salary range; may be adjusted in light of prevailing market conditions and other factors).

Equal Opportunity Employer

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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