Customs Manager Jobs in Sycamore, IL (NOW HIRING)

Job Description

Position Summary

For over a century, Victaulic has been the global leader in mechanical pipe-joining solutions - trusted on the world's most critical infrastructure projects. Our distribution operations are the engine behind that reputation, and we're looking for a Warehouse Shift Supervisor who's ready to run the position floor. You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed our customers count on. If you thrive on building high-performing teams, solving real-time logistics challenges, and pushing for continuous improvement in a fast-paced environment, this is your opportunity to make a measurable impact at a company that values operational excellence as much as you do.

• Supervise all warehouse, shipping, and receiving activities during assigned shifts
• Oversee inbound, outbound, and cross-dock operations to meet customer and branch delivery requirements
• Plan and manage shipping schedules, trailer flow, and dock capacity
• Coordinate domestic and export freight routing and manage carrier relationships
• Oversee yard operations to ensure safety, organization, and efficient trailer movement
• Lead, coach, and develop warehouse associates - assigning daily work and balancing labor to workload
• Conduct shift-start meetings to communicate priorities, safety initiatives, and expectations
• Train new hires and reinforce standard operating procedures (SOPs)
• Partner with management and HR on performance management and corrective actions
• Enforce OSHA regulations, company safety policies, and PPE requirements
• Proactively identify and address unsafe conditions and equipment issues
• Verify bills of lading (BOL), export documentation, and U.S. Customs compliance
• Ensure accuracy of shipments, receipts, and all inventory transactions
• Conduct cycle counts and investigate and resolve inventory discrepancies
• Track and report KPIs including productivity, accuracy, attendance, and safety
• Identify and implement process improvements aligned with Lean and 5S principles

• High school diploma or GED; Associate degree preferred
• 3-5 years of warehouse or distribution center experience
• Prior leadership or supervisory experience strongly preferred
• Working knowledge of shipping, receiving, inventory control, and material handling equipment
• Experience with warehouse management systems (WMS) and basic computer applications
• Strong leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• High attention to detail with a focus on accuracy and compliance
• Flexibility to work varying schedules, including evenings and weekends as needed

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. (Background checks may be required as part of our pre-employment process).

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Victaulic Staffing Partner Communication Policy

All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries, and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, the imposition of a mandatory probation period before any future business can resume, or a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process.