Job Summary:
The Imports Supervisor oversees the daily operations of the Entry Team, ensuring compliance with U.S. Customs regulations and internal company procedures. This position is responsible for coordinating import documentation, supervising team performance, and maintaining timely and accurate entry processing to support smooth customs clearance and exceptional customer service.
Key Responsibilities:
ยทย ย ย ย Supervise the Entry Teamโs daily activities to ensure accuracy, efficiency, and compliance.
ยทย ย ย ย Schedule and manage team shifts based on workload and operational priorities.
ยทย ย ย ย Conduct Section 232 reviews and assist with implementation, in collaboration with the Manager and President.
ยทย ย ย ย Review entry dates and release dates to ensure timely customs processing.
ยทย ย ย ย Verify duties shown on customs statements for accuracy.
ยทย ย ย ย Upload entry packets to Customs upon request, ensuring all required documentation is complete.
ยทย ย ย ย Assist customers with questions or concerns related to import entries and provide timely, professional support.
ยทย ย ย ย Track and manage import documentation such as commercial invoices, packing lists, bills of lading (B/L), and customs entries.
ยทย ย ย ย Assist with operational reporting and monitor Key Performance Indicators (KPIs) to measure team and process efficiency.
ยทย ย ย ย Ensure compliance with company policies and applicable customs regulations.
ยทย ย ย ย Collaborate with internal departments to resolve import-related discrepancies or delays.
ยทย ย ย ย Maintain accurate records and support audits or reviews as needed.
ยทย ย ย ย ย
Qualifications:
ยทย ย ย ย High School Diploma or equivalent required; additional coursework or certification in International Business, Logistics, or Customs Compliance is a plus.
ยทย ย ย ย Minimum 2โ3 years of experience in customs or import operations; prior supervisory experience preferred.
ยทย ย ย ย Strong knowledge of U.S. Customs regulations, import documentation, and compliance requirements.
ยทย ย ย ย Proficient in Microsoft Office Suite and customs-related software.
ยทย ย ย ย Excellent organizational, analytical, and communication skills.
ยทย ย ย ย Bilingual (English/Spanish) preferred.