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Customers Service Associate Jobs in Oregon (NOW HIRING)

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Customers Service Associate information

What is the difference between Customers Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; technical certifications may be preferred
Work EnvironmentRetail stores, call centers, service desksCall centers, online support, technical help desks
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search & Comparison IntentCustomer interaction, problem resolution, sales supportTechnical assistance, troubleshooting, product support

While both roles focus on assisting customers, Customer Service Associates typically handle general inquiries and sales in retail or service environments. Customer Support Specialists often provide technical support and troubleshooting, especially in tech-related industries. The roles overlap in customer interaction but differ in technical complexity and work settings.

Is remote customer service associate a stressful job?

A remote customer service associate role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the company, workload, and individual skills such as communication and problem-solving. Proper training and a supportive work environment can help mitigate stress levels.

What does a customer service associate do?

A customer service associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and tools like CRM software to ensure customer satisfaction and maintain positive relationships. The role may require patience, problem-solving skills, and the ability to handle multiple inquiries efficiently.

What are the most commonly searched types of Customers Service jobs in Oregon?

The most popular types of Customers Service jobs in Oregon are:

Customers Service Associate jobs near you

Customer Service Associate

Prineville, OR • On-site

Thoroughbred Express Auto Wash LLC
See more jobs at Thoroughbred Express Auto Wash LLCexternal

$15.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Boost your income beyond your hourly wage with lucrative commission-based earnings and bonus opportunities!
Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with
    peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work
    efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working
    order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the
    wash area.
  • Additional duties as assigned.

Essential Responsibilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
  • All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
  • We do offer a 401k plan, but we do not provide employer contributions/match
  • We offer a generous health benefits package for full time employees
  • We offer a generous commission structure for employees through sales of monthly memberships
  • We offer Paid Time Off (PTO) for full time employees
  • Competition and milestone bonuses

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