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Customer Support Jobs in Topeka, KS (NOW HIRING)

Worldwide TechServices

Dynamic PC Support

Topeka, KS · On-site

Provide customer support for designated equipment * Answer client questions in a professional manner * Accept and deliver all service calls assigned within the established service level agreement for ...

Worldwide TechServices

Dynamic PC Support

Topeka, KS · On-site

$17/hr

Provide customer support for designated equipment * Answer client questions in a professional manner * Accept and deliver all service calls assigned within the established service level agreement for ...

Worldwide TechServices

Dynamic PC Support

Topeka, KS · On-site

Provide customer support for designated equipment * Answer client questions in a professional manner * Accept and deliver all service calls assigned within the established service level agreement for ...

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All JobsCustomer Support JobsCustomer Support Jobs in Topeka, KS

Customer Support information

See Topeka, KS salary details

$11

$18

$26

How much do customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer support in Topeka, KS is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.66 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Topeka, KS?

The most popular types of Customer Support jobs in Topeka, KS are:

What are popular job titles related to Customer Support jobs in Topeka, KS?

For Customer Support jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Topeka, KS look for?

The top searched job categories for Customer Support jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Customer Support jobs?

Cities near Topeka, KS with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Topeka, KS as of August 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $37,574 per year, or $18.1 per hour.

TELLER/CUSTOMER SUPPORT SPECIALIST-FLOAT

Overbrook, KS

First Security Bank
See more jobs at First Security Bankexternal

$14.75 - $19.25/hr

Full-time

Re-posted 6 days ago

Job description

TELLER/CUSTOMER SUPPORT SPECIALIST-FLOAT

Overbrook, KS

First Security Bank is seeking an energetic and customer-service focused individual whose skills complement our dedicated team of banking professionals. As a community bank, we strive to support our customers and communities by providing exceptional service and the latest in banking products.  Float position will need reliable vehicle to travel between branches located in Overbrook and Carbondale

Job Duties:  

· Maintain teller records and perform all aspects of teller duties, including but not limited to: Receiving deposits and loan payments; verifying currency; cashing checks; issuing withdrawals and official checks; recording night and mail deposits; closing accounts; processing customer requests; educating customers about banking products and services.

· Cultivate relationships with customers to better assist them with their banking needs or inquiries.

· Build customer confidence and protect bank operations by keeping information confidential.

· Perform all aspects of account opening and maintenance, including personal and business accounts, by collecting applicable documentation.

· Cross-sell bank products by answering inquiries; inform customers of new services and product promotions; ascertain customers’ needs and connect them with an appropriate product or staff member who can provide an appropriate service.

· Comply with bank operations and security procedures by participating in all dual control functions; maintain customer traffic surveys; audit other tellers’ and vault currency; receive continuing education covering regulatory requirements, banking policies, and best practices.

· Full-time schedule to include opening, closing, and covering other branches as needed. This position requires reliable transportation and travel to three rural branch locations in Argonia, Conway Springs, and Norwich, with possible occasional travel to Wichita as well.

Required Skills: General Math, Verbal & Written Communication, Integrity, Customer and Community Service, Computer Software & Data Entry, Thoroughness, & Attention to Detail

Required Qualifications:

· Displays integrity, passion, follow-through, and the ability to provide exceptional service that improves each of our customers’ experience.

· Communicates effectively and collaborates productively with both customers and co-workers alike.

· Prioritizes tasks appropriately and manages time effectively.

· Is thorough and provides careful attention to detail.

· Will follow established procedures and guidelines during business operation to do what is right for customers and the bank, adhering to all applicable laws and regulations.

· Is comfortable asking customers about their financial goals and introducing services and products that will meet their needs.

Preferred candidates will have a high school diploma or general education degree (GED) and six to nine months previous cash handling and customer service experience; or equivalent combination of training and experience.