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Customer Support Jobs in Perris, CA (NOW HIRING)

TruArc Health

Customer Support

Hemet, CA

$21 - $24/hr

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to customers' issues or complaints and provide helpful solutions. The Call Center Associate will also ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

Customer Support Assistant We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service ...

Teledyne

Site & Customer Support Coordinator

Redlands, CA

$18.75 - $24/hr

Supporting our customers in completing warranty registrations and claims. * Assisting our customers to find out what product applies to their application. * Support business development team by ...

Teledyne

Site & Customer Support Coordinator

Redlands, CA · On-site

$18.75 - $24/hr

Supporting our customers in completing warranty registrations and claims. * Assisting our customers to find out what product applies to their application. * Support business development team by ...

Centr

Director of Customer Support

Norco, CA · On-site

This role owns the full customer support function across ecommerce, app subscriptions, and retail customers. You will transform support from a reactive cost center into a loyalty, revenue, and ...

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Customer Support information

See Perris, CA salary details

$12

$19

$28

How much do customer support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support in Perris, CA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.35 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Perris, CA?

The most popular types of Customer Support jobs in Perris, CA are:

What are popular job titles related to Customer Support jobs in Perris, CA?

For Customer Support jobs in Perris, CA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Perris, CA look for?

The top searched job categories for Customer Support jobs in Perris, CA are:

What cities near Perris, CA are hiring for Customer Support jobs?

Cities near Perris, CA with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Perris, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,708 per year, or $19.6 per hour.

Customer Support

TruArc Health

Hemet, CA

$21 - $24/hr

Full-time

Posted 18 days ago

Job description

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to customers’ issues or complaints and provide helpful solutions. The Call Center Associate will also make outbound calls to patients/customers to obtain insurance information and will submit files for approval once completed and updated.

-Please do not call the company for updates on this position, use Indeed to follow-up-

Duties & Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Guide callers through troubleshooting navigating the company site or using the products or services
  • Place outgoing calls to past patients in attempt to clarify and resolve any billing issues.
  • Collaborate with other call center professionals and training manager to improve customer service
  • Responsible for entering accurate data from emails/telephone conversations into the call center database
  • Successfully manage and monitor the phone queue
  • Correspond professionally with customers via email, phone, and chat
  • Provide excellent customer service while maintaining the company’s positive reputation.

Educational Requirement: (please check which all that applies)

  • High school diploma, GED, or suitable equivalent.
  • Excellent customer service and communication skills, bilingual a plus.
  • Previous experience and a working knowledge of Excel, Word and Outlook and demonstrated experience in accurate data entry.

Other Qualification & Requirements:

  • Proficient typing and data entry skills
  • Strong attention to detail
  • Ability to work as part of a team
  • Self-motivated, well-organized, reliable, and able to prioritize workload.
  • Good personal and outstanding communication skills, both written and verbal.

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