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Customer Support Jobs in Moscow, ID (NOW HIRING)

Lightcast

Customer Technical Support - 1019

Moscow, ID · On-site

This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries. In this role, you'll be the first point of contact for clients ...

ABB

Utility Sales Support

Lewiston, ID · Remote

$17.75 - $23.25/hr

Minimum 3 years of technical customer support experience in the Industrial, Utility or related ... fields, or equivalent experience * General knowledge of power transmission & distribution products ...

Walgreens

Photo Specialist

Lewiston, ID · On-site

$17 - $22.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Walgreens

Photo Specialist

Lewiston, ID · On-site

$17 - $22.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Home Depot

Store Support

Lewiston, ID · On-site

$15 - $18.75/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lewiston, ID · On-site

$15 - $18.75/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Moscow, ID · On-site

$13 - $16.25/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Moscow, ID · On-site

$13 - $16.25/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Walgreens

Photo Specialist

Lewiston, ID · On-site

$15 - $17.50/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

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All JobsCustomer Support JobsCustomer Support Jobs in Moscow, ID

Customer Support information

See Moscow, ID salary details

$10

$16

$24

How much do customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer support in Moscow, ID is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.17 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Moscow, ID?

The most popular types of Customer Support jobs in Moscow, ID are:

What are popular job titles related to Customer Support jobs in Moscow, ID?

For Customer Support jobs in Moscow, ID, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Moscow, ID look for?

The top searched job categories for Customer Support jobs in Moscow, ID are:

What cities near Moscow, ID are hiring for Customer Support jobs?

Cities near Moscow, ID with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Moscow, ID as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $34,659 per year, or $16.7 per hour.

Customer Support Specialist I

University of Idaho Job

Moscow, ID • On-site

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Information
Internal Posting? Posting Number SP005400P Position Title Customer Support Specialist I Division/College College of Education, Health & Human Sciences Department Center on Disabilities & Human Development Location Boise Posting Context Statement Position Overview
This position provides responsive and engaging customer support for child care professionals as they navigate the data management system (RISE) as it relates to the Idaho Child Care Program (ICCP) and state child care licensing.
Duties may include:
  • Customer Support
  • Coordination of Meetings and Workshops
  • Facilitating communication between program participants and project leadership
  • Maintaining program calendars and schedules
  • Operational and Administrative Support
  • Serving as primary contact with program participants
  • Other duties as assigned
Unit URL
Idaho CDHD https://idahocdhd.org/
IdahoSTARShttps://idahostars.org/
Position Qualifications
Required Experience
  • One year of experience in a customer support role
  • One year experience with data entry and a data management system
  • Experience working on a team with shared goals
  • Experience with organizational and problem-solving tasks
  • Demonstrated ability to write clearly and precisely as demonstrated in applicant materials
  • Using computer software and applications for word processing, developing spreadsheets, email and internet research
Required Education
  • High School Diploma or equivalent
Required Other
  • Ability to travel
  • Ability to work non-standard hours as needed
Additional Preferred
EXPERIENCE
  • More than one year of experience in a customer support role
  • Knowledge of child care licensing procedures and/or federal and state rules and regulations for child care
  • Experience with the RISE Application
  • Working with child care professionals

EDUCATION
  • Associate's degree in business administration or early childhood
Physical Requirements & Working Conditions
  • None
Degree Requirement Listed degree qualification is required at time of hire
Posting Information
FLSA Status Non-Exempt Employee Category Classified Pay Range $20.00 per hour or higher DOE Type of Appointment Fiscal Year FTE
1.00
Full Time/Part Time Full Time Funding This position is contingent upon the continuation of work and/or funding. A visa sponsorship is available for the position listed in this vacancy. No Posting Date 08/04/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants
First consideration of applicants to occur on August 18th, 2026.
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.

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