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Customer Support Jobs in Laredo, TX (NOW HIRING)

CoinFlip

Customer Support Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

CoinFlip.tech. We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues ...

bcbl

Customer Service Representative

Laredo, TX

$14 - $19/hr

Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively. What we need from you * High School Diploma or equivalent. * CCS Designation (US NB and CND ...

Liveops

Remote Spanish Bilingual Customer Service

Laredo, TX · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Buckland Co.

Customer Service Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

Providing exceptional customer support by addressing inquiries and resolving issues promptly and effectively. What we need from you: * High School Diploma or equivalent. * CCS Designation (US NB and ...

Liveops

Remote Customer Service Representative

Laredo, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Walgreens

Photo Specialist

Laredo, TX · On-site

$14.50 - $19.25/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Home Depot

Store Support

Laredo, TX · On-site

$13.25 - $16.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Laredo, TX

$13.25 - $16.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Tapestry, Inc.

Temporary Sales Support Associate

Laredo, TX

$15 - $19.25/hr

Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product ...

Tapestry, Inc.

Temporary Sales Support Associate

Laredo, TX · On-site

$15 - $19.25/hr

Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product ...

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Customer Support information

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How much do customer support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer support in Laredo, TX is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.37 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Laredo, TX?

The most popular types of Customer Support jobs in Laredo, TX are:

What are popular job titles related to Customer Support jobs in Laredo, TX?

For Customer Support jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Laredo, TX look for?

The top searched job categories for Customer Support jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Customer Support jobs?

Cities near Laredo, TX with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Laredo, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,047 per year, or $16.8 per hour.

Customer Support Representative

CoinFlip

Laredo, TX • On-site

$12.50 - $16.75/hr

Other

Re-posted 26 days ago

Job description

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash.
CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices.
CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.
We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues with our various products.
You're the right fit for this role if you're:

  • Curious. You want to know the how and why behind what you do and utilize it to build an amazing customer experience.
  • Patient. Opening the world of crypto to new users means we're often educating them on our technology.
  • Flexible. You can multitask calls, chats emails and texts to meet our customers where they are.
  • An effective communicator. You prize listening to our customers and championing their needs while putting them at ease.
  • Motivated. Whether it's collaborating with the team or working on your own, you can shine in any capacity.
  • Solution oriented. You're not interested in just treating the symptom but finding the root cause of an issue.
  • A scholar. You are as passionate about education, especially in a field as dynamic as cryptocurrency, as we are.
Responsibilities:
  • Supporting our ATM customer base via phone, chat, email and SMS
  • Handling any functional questions regarding the usage of our ATMs and App
  • Provide basic cryptocurrency education to our customers
  • Troubleshoot ATMs and report any noticeable customer or equipment trends
  • Adhering to all performance expectations
  • Other duties as assigned
Qualifications:
  • Business fluent in Spanish and English
  • High School Diploma or equivalent required
  • Minimum typing speed of 30 WPM
  • Competent computer literacy
  • Troubleshooting experience, Microsoft Office familiarity preferred
  • Technical Acumen (iOS, Android, etc)
  • Must be located in Mexico
Nice to Have:
  • Basic knowledge of cryptocurrency and blockchains
  • Experience in a compliance heavy environment
  • 1-2 years of previous contact center experience
  • CRM Experience (Salesforce, Zendesk, Hubspot, etc.)
  • Familiarity with cloud-based call center software (Five9, NICE, InContact, Softphone, etc)

Compensation:
Annual Base Salary: $10,000 - $12,500 USD
Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.
CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.
By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.

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