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Customer Support Jobs in Edmond, OK (NOW HIRING)

Gemini

Customer Support Specialist

El Reno, OK · On-site

$16 - $19/hr

This position plays a critical role in creating a positive customer experience, fostering customer loyalty, and supporting the organization's commitment to quality service. DUTIES AND ...

American StaffCorp

Customer Service

Oklahoma City, OK · On-site

$15/hr

Customer Support Specialist Oklahoma City, OKMonday-Friday | Day Shift (8:00 AM-5:00 PM)$15.00 per Hour | Full-Time | Temp-to-Hire We're seeking a detail-oriented Customer Support Specialist to join ...

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Customer Support information

See Edmond, OK salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer support in Edmond, OK is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.89 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Edmond, OK?

The most popular types of Customer Support jobs in Edmond, OK are:

What are popular job titles related to Customer Support jobs in Edmond, OK?

For Customer Support jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Edmond, OK look for?

The top searched job categories for Customer Support jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Customer Support jobs?

Cities near Edmond, OK with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Edmond, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,073 per year, or $17.3 per hour.

Customer Support Specialist

Oklahoma City, OK • On-site

Limitless East Marketing
See more jobs at Limitless East Marketingexternal

$16.75 - $22.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description

At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it's a bit of magic mixed with a whole lot of hustle.

Job Description

Job Description :We are seeking a dedicated and personable Customer Support Specialist to join our dynamic team. In this role, you will be the frontline ambassador of our company, responsible for delivering exceptional service and support to our valued customers. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to resolve issues efficiently and empathetically

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Troubleshoot and resolve customer issues efficiently, ensuring satisfaction.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Collaborate with internal teams to escalate and resolve complex problems.
  • Provide product information and guidance to help customers make informed decisions.
Qualifications

Requirements

  • Proven experience in a customer support or service role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Familiarity with customer support software and CRM systems.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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