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Customer Support Web3 Jobs (NOW HIRING)

You will own sales engagements end-to-end and enable successful customer outcomes supported by a ... and Web3 startup goals and priorities - Align and execute on Startup financial metrics - Drive ...

... work across Web3 and the next generation of the internet Customer-Centric Product Development ... Listen to and analyze user feedback across multiple channels including Discord, support tickets ...

... work across Web3 and the next generation of the internet Customer-Centric Product Development ... Listen to and analyze user feedback across multiple channels including Discord, support tickets ...

You will own sales engagements end-to-end and enable successful customer outcomes supported by a ... and Web3 startup goals and priorities - Align and execute on Startup financial metrics - Drive ...

You will own sales engagements end-to-end and enable successful customer outcomes supported by a ... and Web3 startup goals and priorities - Align and execute on Startup financial metrics - Drive ...

Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 ... Track all activities and forecasts in the CRM to drive accurate reporting and performance ...

Senior Backend Engineer

Atlanta, GA ยท Remote

$90K - $150K/yr

... and customer-facing solutions. The successful candidate will design and operate complex systems ... Web3 Integration: Build and evolve platform backend components, including protocol integrations ...

Senior Backend Engineer

Atlanta, GA ยท On-site +1

$90K - $150K/yr

... and customer-facing solutions. The successful candidate will design and operate complex systems ... Web3 Integration: Build and evolve platform backend components, including protocol integrations ...

... customers' goals and assess how Allium.so can empower their web3 data needs. Schedule and confirm ... Forecast opportunity pipeline accurately and regularly to support Allium.so's growth objectives.

Senior Backend Engineer

Miami, FL ยท Remote

$90K - $150K/yr

... and customer-facing solutions. The successful candidate will design and operate complex systems ... Web3 Integration: Build and evolve platform backend components, including protocol integrations ...

Staff Solutions Architect

New York, NY

$69 - $90.75/hr

ABOUT THE ROLE As a Solutions Architect, you are the technical owner of the customer journey from ... This is a handson, customerfacing role - not a pure slideware or support function. You'll be ...

Staff Solutions Architect

New York, NY ยท On-site

$69 - $90.75/hr

This is a hands-on, customer-facing role - not a pure slideware or support function. You'll be expected to whiteboard, write code for demos and POCs, and speak fluently about both Web3 primitives and ...

... customers serving billions of requests daily. We are a global remote company with an HQ in Miami ... that support developers building in Web3. This role requires strong technical depth, excellent ...

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Customer Support Web3 information

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How much do customer support web3 jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer support web3 in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Support Web3 roles?

Customer Support Web3 roles involve assisting users and clients with issues related to blockchain, cryptocurrencies, decentralized applications (dApps), and other Web3 technologies. These professionals help troubleshoot technical problems, answer questions about digital wallets, transactions, and provide guidance on security best practices. They often communicate through chat, email, or forums to resolve concerns quickly and ensure a positive user experience. In addition, they may educate users about new features and updates within the Web3 ecosystem.

What are some common challenges faced by Customer Support professionals in Web3 and how can they be addressed?

Customer Support roles in Web3 often involve navigating complex, rapidly evolving technologies and addressing user concerns related to decentralized platforms, wallets, and security. A common challenge is explaining technical concepts like blockchain transactions or wallet recovery to users with varying levels of experience. Building strong problem-solving skills, maintaining up-to-date knowledge of Web3 tools, and clear communication are crucial for success. Collaborating closely with product and engineering teams can also help resolve user issues efficiently and contribute to product improvements.

What is the difference between Customer Support Web3 vs Customer Support Blockchain?

AspectCustomer Support Web3Customer Support Blockchain
CredentialsBasic customer service skills, familiarity with Web3 conceptsSimilar, often requires understanding of blockchain technology
Work EnvironmentCrypto startups, decentralized platforms, online support channelsBlockchain companies, crypto exchanges, online support roles
Industry UsageWeb3 projects, decentralized apps, crypto platformsBlockchain technology providers, crypto exchanges, DApp developers
Search & Comparison IntentUnderstanding roles in Web3 projects, customer support in cryptoCustomer support roles specifically in blockchain companies

Customer Support Web3 and Customer Support Blockchain roles share similar skills and work environments, often requiring knowledge of blockchain concepts. Web3 support focuses on decentralized applications and platforms, while blockchain support is centered on blockchain technology providers and exchanges. Both roles serve the growing crypto industry but may differ slightly in technical depth and specific employer types.

What are the key skills and qualifications needed to thrive as a Customer Support Web3 specialist, and why are they important?

To thrive as a Customer Support Web3 specialist, you need a strong understanding of blockchain technology, decentralized applications (dApps), and cryptocurrency, often supported by experience in customer service or technical support. Familiarity with support platforms like Zendesk, community management tools like Discord or Telegram, and knowledge of Web3 wallets and smart contracts are typically required. Exceptional communication, problem-solving abilities, and patience help you address user concerns and foster community trust. These skills ensure effective resolution of complex issues, enhance user satisfaction, and build loyalty in the rapidly evolving Web3 ecosystem.
Infographic showing various Customer Support Web3 job openings in the United States as of June 2026, with employment types broken down into 29% Locum Tenens, 28% As Needed, 29% Temporary, and 14% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Partnerships Lead for Exciting Blockchain Project

Launch Legends

Cheyenne, WY โ€ข On-site

Part-time

Posted 25 days ago


Job description

Shape the Future of Blockchainโ€”Bringing Business On-Chain

Weโ€™re offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integrationโ€”bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure.

Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1ย blockchainย andย complete decentralized infrastructure that includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development environment (DevHub)โ€”engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration.

Our Projects

  • Autheo โ€“ www.autheo.com
  • Autheo Team -ย https://www.autheo.com/teams
  • Launch Legends (Parent Company) โ€“ www.launchlegends.io
  • Twitter: https://x.com/Autheo_Network

About Autheo
With nearly 100 equity cofounders from leading companies and institutionsโ€”many with advanced degrees and PhDsโ€”Autheo is solving the critical challenges blocking business adoption of blockchain technology.

Key Features:

  • Enterprise-Grade Layer-1 Blockchain โ€“ High-speed, self-securing, and cost-efficient infrastructure built for scale.
  • Developer Hub & Application Marketplace โ€“ A decentralized platform where developers build, deploy, and monetize real-world apps.
  • Web2-Web3 Integration โ€“ Microservices, SDKs, and governance frameworks for seamless business migration.
  • Decentralized Cloud & Compute โ€“ Secure, privacy-preserving storage and AI-powered compute for next-gen applications.
  • DePIN Infrastructure โ€“ On-chain networks powering real-world infrastructure ownership and resource sharing.

Traction (Testnet Launch):

  • Wallet Accounts: 290,000+
  • Twitter Followers:ย 30,000+
  • Discord Members: 19,000+
  • Smart Contracts Deployed: 30,000+
  • Developers Registered for MVP DevHub: 7,500+

Compensation & Growth Path
This is a part timeย equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries.ย  Salaried compensation is expected to begin within 4 to 5 months, following ourย node, tokenย sales or funding.

ROLE:ย Partnerships Lead

ABOUT THE ROLE

The Partnerships Lead is responsible for building and scaling the relationships that extend Autheo network's reach and credibility. You will identify, negotiate, and close integrations with other blockchain ecosystems, enterprise technology partners, academic institutions, and aligned Web3 organizations. These partnerships should deliver tangible value to the Autheo Foundation and it's community. This is an externally-facing, relationship-driven role that requires equal parts strategic thinking and stakeholder management.

KEY RESPONSIBILITIES

Identify and prioritize partnership or sponsorship opportunities across blockchain ecosystems, enterprise companies, and academic/research institutions

Lead outreach, negotiation, and structuring of partnership/sponsor agreements, from initial conversation through signed MOU or technical integration agreement

Develop and maintain a partnership pipeline and CRM: track status, deliverables, and renewal timelines for all active partnerships

Coordinate with the Protocol/Technical Lead to evaluate the technical feasibility and mutual benefit of proposed integrations

Work with the Developer Relations Lead and Comms team to co-market partnerships: joint announcements, co-authored technical content, and shared developer events

Represent the Autheo Foundation at industry conferences, summits, and partner meetings

Build relationships with external stakeholders that support the Autheo network

Report partnership pipeline progress, signed agreements, and ecosystem impact metrics to the Executive Director and Board on a quarterly basis

QUALIFICATIONS

Experience in partnerships, business development, or ecosystem development role (ideally at a blockchain protocol, L1/L2, Web3 organization, or non-profit)

Demonstrated track record of sourcing, negotiating, and closing partnership agreements

Technical fluency to hold substantive conversations with engineering leads and evaluate integration proposals without requiring constant technical support

Strong network within the Web3 and/or Tech industry

Experience drafting and reviewing partnership agreements, MOUs, and integration term sheets in collaboration with legal counsel

Excellent relationship management skills; comfortable engaging with counterparts across startups, enterprise technology teams, and academic institutions

ย NICE TO HAVE

Existing relationships within the Web3 industry

Experience structuring ecosystem funds, joint grant programs, or co-investment arrangements between foundations

Background in DeFi, decentralized identity, or AI x blockchain application verticals

Prior experience at an open-source foundation or nonprofit in a revenue-generating or partnership function

What We Offer

Equity shares in Autheo & AUTHEO token allocationย  ยทย  Remote-first cultureย  ยทย  Mission-driven work at the frontier of decentralized technologyย  ยทย  Direct impact on foundation strategy and ecosystem direction

รฐลธล’ย รฐลธลกโ‚ฌ WHY JOIN LAUNCH LEGENDS?

  • Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest.
  • Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystemโ€”but also Web2 and the broader technology sectorโ€”by enabling real-world business adoption of decentralized infrastructure.
  • Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration.
  • Backed by Elite Talent: Youโ€™ll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies.

If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step.

Letโ€™s build the futureโ€”together.