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Customer Support Rep Jobs in Georgetown, TX (NOW HIRING)

North Austin

Customer Support Representative

Austin, TX · Remote

$25 - $35/hr

Deliver outstanding customer service by addressing inquiries, concerns, and requests promptly and professionally. * Support patients and healthcare providers with accurate information related to ...

Northwest Austin

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

We are seeking a highly organized and proactive Personal Assistant to support a dynamic leader in the Health, Wellness, and Fitness industry. This role offers a unique opportunity to contribute to a ...

North Austin

Customer Support Representative

Austin, TX · On-site

$30 - $35/hr

We are seeking a highly organized and proactive Personal Assistant to support a dynamic leader in the Health, Wellness, and Fitness industry. This role offers a unique opportunity to contribute to a ...

ePayPolicy

Customer Support Representative, Tier 1

Austin, TX · On-site

$16.75 - $21.50/hr

We're looking for a Customer Support Representative who is obsessed with delivering world-class service to join our vibrant company that's growing fast. You will be a key player on our highly-rated ...

e-MDs

Software Support Representative Tier I

Austin, TX · On-site

Summary of Job A Tier I Software Support Representative's goal is to assist with customer requests for assistance in utilizing the e-MDs software suite. This is accomplished through teamwork, clear ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

BasePower

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

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Showing results 21-40

All JobsCustomer Support Rep JobsCustomer Support Rep Jobs in Georgetown, TX

Customer Support Rep information

See Georgetown, TX salary details

$11

$17

$26

How much do customer support rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer support rep in Georgetown, TX is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.42 per hour, depending on experience, location, and employer.

What cities near Georgetown, TX are hiring for Customer Support Rep jobs?

Cities near Georgetown, TX with the most Customer Support Rep job openings:

Infographic showing various Customer Support Rep job openings in Georgetown, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $37,096 per year, or $17.8 per hour.

Customer Support Representative

Austin, TX • Remote

North Austin
See more jobs at North Austinexternal

$25 - $35/hr

Full-time

Re-posted 21 days ago

Job description

We are seeking a dedicated and compassionate Remote Customer Service Specialist to join our team in the Hospital & Health Care industry. This role offers a unique opportunity to make a meaningful impact by providing exceptional support to patients, families, and healthcare professionals from the comfort of your own home.

As a vital link between our healthcare services and the community, you will ensure timely, accurate, and empathetic communication to enhance the overall patient experience. If you are passionate about helping others and thrive in a fast-paced, remote work environment, this position is for you.

Key Objectives

  • Deliver outstanding customer service by addressing inquiries, concerns, and requests promptly and professionally.
  • Support patients and healthcare providers with accurate information related to hospital services, appointments, and policies.
  • Maintain clear, confidential, and compliant communication in accordance with healthcare regulations.
  • Collaborate with internal teams to resolve issues efficiently and contribute to continuous improvement of patient services.

Responsibilities

  • Respond to incoming calls, emails, and chat messages from patients, families, and healthcare professionals.
  • Assist with scheduling appointments, providing pre-visit instructions, and answering questions about hospital services.
  • Document all interactions accurately in the customer relationship management (CRM) system.
  • Identify and escalate urgent or complex issues to appropriate departments promptly.
  • Adhere to HIPAA and other healthcare privacy regulations in all communications.
  • Participate in ongoing training to stay current with hospital policies, services, and technology tools.
  • Contribute feedback to improve patient communication processes and service delivery.

Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Minimum of 2 years experience in customer service, preferably within healthcare or related fields.
  • Strong verbal and written communication skills with a professional and empathetic approach.
  • Proficient with CRM software, Microsoft Office Suite, and virtual communication platforms.
  • Ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Comfortable working independently in a remote environment with reliable internet access.
  • Knowledge of healthcare terminology and HIPAA compliance is a plus.

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