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Customer Support Rep Jobs in Texas (NOW HIRING)

JustPark

Customer Support Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

About the role The Customer Support Representative is a subject matter expert on JustPark's products, industry best practices and troubleshooting, and acts as the day to day guide for our clients.

JustPark

Customer Support Representative

Dallas, TX · On-site

$16 - $21.50/hr

About the role The Customer Support Representative is a subject matter expert on JustPark's products, industry best practices and troubleshooting, and acts as the day to day guide for our clients.

JustPark

Customer Support Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

About the role The Customer Support Representative is a subject matter expert on JustPark's products, industry best practices and troubleshooting, and acts as the day to day guide for our clients.

Skimmer

$15.75 - $21.50/hr

What You'll Do As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat ...

Epay Policy

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

We're looking for a Customer Support Representative who is obsessed with delivering world-class service to join our vibrant company that's growing fast. You will be a key player on our highly-rated ...

Align Technology, Inc.

$14 - $19/hr

We are looking for a Customer Support Representative to join us in Malaysia. In this role, you will... Respond promptly and effectively to any customer inquiries, requests and complaints received via ...

North Austin

Customer Support Representative

Austin, TX · On-site

$25 - $30/hr

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry. This role is vital in delivering exceptional support and ensuring our customers ...

Avcend

Customer Support Representative

Irving, TX · On-site

$18/hr

* Handle inbound customer and patient calls * Coordinate prescription shipments and refills * Maintain patient records and documentation * Provide support to healthcare providers and internal teams

CoinFlip

Customer Support Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

CoinFlip.tech. We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues ...

North Austin

Customer Support Representative

Austin, TX · Remote

$25 - $35/hr

Deliver outstanding customer service by addressing inquiries, concerns, and requests promptly and professionally. * Support patients and healthcare providers with accurate information related to ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

Now Hiring - Customer Support Representative - [Enter Location] Hours: The Customer Support Representative will be responsible for, but not limited to: * Opening, updating, and resolving support ...

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What cities in Texas are hiring for Customer Support Rep jobs?

Cities in Texas with the most Customer Support Rep job openings:

Infographic showing various Customer Support Rep job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Customer Support Representative

Dallas, TX • On-site

JustPark
See more jobs at JustParkexternal

$15.75 - $21.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Job description

About JustPark
JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences.
We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality.
ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task.
Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers.
About the role
The Customer Support Representative is a subject matter expert on JustPark's products, industry best practices and troubleshooting, and acts as the day to day guide for our clients. You'll serve client relationships through regular telephone and email communication, making sure clients understand, internalize and experience the value of our products and service throughout their journey with JustPark. You'll be a front line problem solver, troubleshooting and resolving issues as they arise, triaging and escalating where needed, and building strong long term client relationships along the way. The role reports to the Head of Customer Support who provides guidance, support and leadership, and it partners closely with the wider CX team to ensure the success of every customer. We're looking for someone upbeat, professional, client focused and proactive, with a deep interest in our products and industry, who wants to help take the JustPark support team to the next level.
Requirements
Responsibilities
Provide customer support end to end, including answering and documenting calls, sending emails and handling other inbound channels
Troubleshoot JustPark's software and hardware in real time, using a range of techniques
Follow proper protocols when triaging and escalating issues to other team members as needed
Identify patterns in frequently occurring issues and surface customer feedback back into the business
Work closely with the wider CX team to ensure the success of all customers
Help as needed with department projects and administrative work
Develop strategic programs to plan for clients' success, and communicate progress internally and externally
Retain and identify opportunities for increased adoption from existing clients
Analyze data independently to uncover insights and trends that drive recommendations for clients
Provide accurate and timely feedback for product and service improvements
Maintain current knowledge of industry trends and issues
Be a subject matter expert on JustPark's products and industry best practices, and act as the go to guide for clients on a day to day basis
Requirements
  • Must be based in the US, ideally in the DFW area
  • Ability to work Tuesdays through Saturdays, 11am to 8pm
  • Highly analytical, process oriented and data driven
  • Strong empathy and a real passion for customer growth
  • Experience with CRM and support tooling (we use Zendesk, Asana, G Suite and Jira)
  • Excellent verbal and written communicator, calm and professional under pressure
  • Comfortable troubleshooting hardware and software issues in real time
  • Customer service or event / ticketing experience is a strong plus
  • Previous experience working in a fast paced environment or in the tech industry is a plus

Benefits
Recharge your batteries
  • Unlimited PTO policy
  • Complimentary in-office barista
  • Catered breakfast & lunch between Tuesdays - Wednesday
  • Regular social events at the office

Investment in you and your wellbeing
  • Comprehensive medical & dental coverage through Blue Cross Blue Shield
  • Multiple healthcare plan options including low-deductible and HSA along with broad supplemental benefits
  • Employee Assistance program

Simplifying journeys so you can breathe easier
  • Subscriptions to mental health assistance platforms
  • Travel stipend for local employees

We look out for your family
  • Generous parental leave policy
  • Fertility support via ARC Fertility
  • Pet insurance and discount plans

Look after the pennies
  • 401(k) retirement and savings plan

Success is best when it's shared
  • Regular social activities such as annual Hackathons and ad hoc celebrations

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