Your Impact The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a ...
Your Impact The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a ...
Job#: 3051485 Tech Support Representative Location: Peachtree Corners, Georgia (Hybrid) Role ... This is a customer-focused, hardware and software-related support position with responsibilities ...
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Job#: 3051485 Tech Support Representative Location: Peachtree Corners, Georgia (Hybrid) Role ... This is a customer-focused, hardware and software-related support position with responsibilities ...
New
Customer Support
Augusta, GA · On-site
$16 - $20.50/hr
Follow structured call flows to enhance the customer experience.
Customer Support
Augusta, GA · On-site
$16 - $20.50/hr
Follow structured call flows to enhance the customer experience.
Customer Support
Augusta, GA · On-site
$14 - $18/hr
Follow structured call flows to enhance the customer experience.
Customer Support
Augusta, GA · On-site
$14 - $18/hr
Follow structured call flows to enhance the customer experience.
Your Impact The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a ...
Your Impact The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a ...
Account Support Rep
Roswell, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Quick apply
Account Support Rep
Roswell, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Account Support Rep
Roswell, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Account Support Rep
Roswell, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Customer Support Associate
Atlanta, GA · On-site
$16.75 - $23/hr
They describe the general nature of the role and provide a reasonable representation of its activities. Minimum Qualifications * Experience in customer service, technical support, help desk support ...
Advisor Support Representative | Financial Services As a key team member, youll play a vital role ... Familiarity with CRM tools such as Salesforce. * Previous experience in a call center setting.
Quick apply
Advisor Support Representative | Financial Services As a key team member, youll play a vital role ... Familiarity with CRM tools such as Salesforce. * Previous experience in a call center setting.
Account Support Rep
Augusta, GA · On-site
$40K - $45K/yr
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Quick apply
Account Support Rep
Augusta, GA · On-site
$40K - $45K/yr
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Remote Travel Support Representative
Atlanta, GA · On-site
$16.25 - $21/hr
Remote Travel Support Representative As a Travel Care Representative, you will be an essential part ... A background in customer service, ideally within travel, tourism, or hospitality. * High attention ...
Remote Travel Support Representative
Atlanta, GA · On-site
$16.25 - $21/hr
Remote Travel Support Representative As a Travel Care Representative, you will be an essential part ... A background in customer service, ideally within travel, tourism, or hospitality. * High attention ...
Account Support Rep
Augusta, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Account Support Rep
Augusta, GA · On-site
As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Support Representative plays a critical role in supporting day-to-day operations for ...
Customer Support Specialist
Thomasville, GA · On-site
$14.50 - $19.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Thomasville, GA · On-site
$14.50 - $19.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Fitzgerald, GA · On-site
$15.50 - $20.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Fitzgerald, GA · On-site
$15.50 - $20.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Fitzgerald, GA · On-site
$15.50 - $20.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Fitzgerald, GA · On-site
$15.50 - $20.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Thomasville, GA · On-site
$14.50 - $19.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Specialist
Thomasville, GA · On-site
$14.50 - $19.75/hr
To handle incoming Support Center telephone calls, live online chats and emails, both internal and ... Experience: 1. Minimum two years previous experience as customer service representative. 2. Prior ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: Monitors in-day customer appointments and the ... Participate in and support collaborative activities. Manage peer relationships by supporting the ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: Monitors in-day customer appointments and the ... Participate in and support collaborative activities. Manage peer relationships by supporting the ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: * Monitors in-day customer appointments and the ... Participate in and support collaborative activities. * Manage peer relationships by supporting the ...
Customer Support Coordinator
Atlanta, GA · On-site
$18 - $22.75/hr
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: * Monitors in-day customer appointments and the ... Participate in and support collaborative activities. * Manage peer relationships by supporting the ...
Customer Support Rep information
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Senior Customer Technical Support Representative
Atlanta, GA • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Axon rating
8.8
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Your Impact
The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.
What You'll Do
Location: Onsite 4 days a week out of our Peachtree Corners, GA office
Reports to: Manager of Technical Support
- Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
- Build and maintain subject matter expertise of all Axon products, solutions, and policies.
- Assist customers utilizing problem solving skills and customer empathy.
- Report bugs and trends to the necessary stakeholders and process/performance improvement suggestions to their manager.
- Bachelor's Degree preferred or equivalent work experience
- 1+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Excellent verbal and written communication skills (fluency in multiple languages a plus).
- Passion for helping people and solving problems
- Proficient with Windows operating systems, mobile devices and cloud-based solutions.
- Strong analytical/troubleshooting skills
- Proficiency with Microsoft Office
- Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
- Self-driven, ability to work independently and actively seeks out team needs and solution
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
About Axon
Sourced by ZipRecruiter
Industry
Public safety statistics centers and offices
Company size
501 - 1,000 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1993