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Customer Support Rep Jobs in Atlanta, GA (NOW HIRING)

Customer Support Representative

Kennesaw, GA ยท On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service ...

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat ...

Customer Support Representative

Alpharetta, GA

$15.50 - $21.25/hr

Our Customer Service Representatives (Support Agents) are the steady, reliable voice ensuring every customer interaction is handled with care, urgency, and professionalism. This is a full-time role.

This role will help our customers via chat, phone, and email and serve as a trusted representative ... You will contribute daily to the Support team's mission to delight our customers and help eliminate ...

Undercarriage Customer Support Rep

Austell, GA ยท On-site

$15.50 - $20/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Undercarriage Customer Support Rep

Austell, GA ยท On-site

$15.25 - $19.50/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

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Job Summary The Customer Support Specialist delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this role ...

Customer Support Rep/Ntl Acct

Atlanta, GA ยท On-site

$16.25 - $20.75/hr

Customer Support Representative Location: Smyrna, GA (Near Battery Center) Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a Remote Position, but you could have remote opportunity ...

Customer Support Rep/Ntl Acct

Atlanta, GA ยท On-site

$15.50 - $21/hr

Customer Support Representative Location: Smyrna, GA (Near Battery Center) Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a Remote Position, but you could have remote opportunity ...

Customer Service Representative

Atlanta, GA ยท On-site

$15.50 - $21/hr

Customer Service Representative Customer Support Crown Packaging Corp. is seeking a Customer Service/Sales Support Representative to join their team in Atlanta, Georgia! About the Company. Crown ...

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Customer Support Rep information

See Atlanta, GA salary details

$11

$18

$27

How much do customer support rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer support rep in Atlanta, GA is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.10 per hour, depending on experience, location, and employer.

What cities near Atlanta, GA are hiring for Customer Support Rep jobs?

Cities near Atlanta, GA with the most Customer Support Rep job openings:

Infographic showing various Customer Support Rep job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,395 per year, or $18.5 per hour.

Customer Support Representative

Kennesaw, GA โ€ข On-site

Adams Keegan
Human Resources Consulting Servicesย โ€ขย 51 - 200 employees

$14.75 - $20/hr

Other

Re-posted 21 days ago


Job description

Customer Support Representative

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat channels. The successful candidate will assist customers with order updates, sales-related enquiries, and general communication, ensuring a positive and professional experience at every touchpoint.

Technical knowledge is not required but would be advantageous. We value strong communication skills, a positive attitude, and the ability to stay calm and effective in fast-paced or high-pressure situations.

Key Responsibilities
  • Answer incoming customer calls in a friendly, professional, and timely manner
  • Respond to customer queries via email and chat platforms
  • Provide accurate updates on customer orders and delivery timelines
  • Proactively follow up with customers regarding order status, delays, or issues
  • Handle sales-related enquiries, including product information and availability
  • Resolve customer concerns efficiently, escalating complex issues when required
  • Maintain clear and detailed records of customer interactions and transactions
  • Work collaboratively with internal teams (e.g., sales, logistics) to ensure smooth order fulfilment
  • Identify opportunities to improve customer satisfaction and internal processes
Key Skills & Attributes
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a customer-first mindset
  • Ability to multitask and manage multiple communication channels effectively
  • Calm and solution-oriented under pressure
  • Proactive, resourceful, and able to work independently
  • High attention to detail and strong organisational skills
  • Positive attitude and willingness to learn
Qualifications & Experience
  • Previous experience in customer service or a similar role is preferred
  • Experience with phone-based support and customer communication tools is advantageous
  • Formal qualifications or a degree are not required but will be considered a plus

We're seeking someone who is motivated, dependable, and eager to contribute to a positive customer experience. The ideal candidate is adaptable, responsive, and brings energy and professionalism to their work.