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Customer Support Operations Manager Jobs in Saskatchewan

Customer Support Agent (Full-Time) Location: In-Office I Pay: $17/hr I Schedule: 4-day work week ... Manage high-volume inbound calls with professionalism and empathy * Navigate multiple computer ...

The Customer Support Representative is responsible for supporting Brandt's coast to coast branch ... Confirm inventory availability and shipping timelines to manage customer expectations and enhance ...

Operations Manager Location: Prince Albert A proud Saskatchewan-based manufacturer of green ... Focus on the retention and development of Customers in Prince Albert and its environment.

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... You will also assist the store management team in instilling company values and customer promises ...

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... You will also assist the store management team in instilling company values and customer promises ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Retail Operations Manager

Saskatoon, SK · On-site

$20.50 - $30.50/hr

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

Facilitates the associate experience and supports associate development; including, but not limited ... Qualifications * 3+ years of retail leadership or experience in a customer-focused environment ...

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Customer Support Operations Manager information

What is the difference between Customer Support Operations Manager vs Customer Service Supervisor?

AspectCustomer Support Operations ManagerCustomer Service Supervisor
CredentialsRelevant experience, leadership skills, industry knowledgeCustomer service experience, communication skills
Work EnvironmentOversees multiple teams, strategic planningManages frontline support staff, daily operations
Employer & Industry UsageTech, retail, telecom companiesCall centers, retail stores, service providers
Search & Comparison IntentFocus on management, operations, strategyFocus on frontline support, team supervision

The Customer Support Operations Manager typically handles strategic planning and oversees multiple support teams, requiring leadership and industry experience. In contrast, the Customer Service Supervisor manages daily frontline support activities and directly supervises support staff. Both roles are essential in customer service but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Support Operations Manager, and why are they important?

To thrive as a Customer Support Operations Manager, you need strong leadership abilities, analytical skills, and experience in customer service management, often supported by a relevant bachelor's degree. Familiarity with customer relationship management (CRM) software, support ticketing systems, and performance analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help you drive results and foster a positive customer-focused culture. These competencies ensure efficient operations, high customer satisfaction, and continual improvement in support processes.

How does a Customer Support Operations Manager typically collaborate with other departments to improve customer experience?

A Customer Support Operations Manager frequently works cross-functionally with teams such as Product, Engineering, and Sales to relay customer feedback, identify recurring issues, and drive process improvements. By participating in regular meetings and sharing support data, they help prioritize feature requests and advocate for customers’ needs. This collaboration ensures that the customer support team is aligned with broader company goals and can proactively address pain points, ultimately enhancing the overall customer journey.

What is a Customer Support Operations Manager?

A Customer Support Operations Manager oversees the daily operations of a customer support team, ensuring efficient service delivery and customer satisfaction. Their responsibilities include managing support staff, optimizing workflows, implementing support technologies, and analyzing performance metrics. They also work to resolve escalated customer issues and develop strategies to improve the overall customer experience. This role is crucial for maintaining high standards in customer service and aligning support functions with business goals.
What cities in Saskatchewan are hiring for Customer Support Operations Manager jobs? Cities in Saskatchewan with the most Customer Support Operations Manager job openings:
Infographic showing various Customer Support Operations Manager job openings in Saskatchewan as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Customer Support Agent

We An-Ser

Regina, SK • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Customer Support Agent (Full-Time)
Location: In-Office I Pay: $17/hr I Schedule: 4-day work week (10-hr shifts)

At We An-Ser, we are the voice of our clients. We're looking for calm, professional, and tech-savvy individuals to join our 24/7 service team. If you thrive in a fast-paced environment and take pride in turning a caller's day around, we want to hear from you!

The Role:

  • Manage high-volume inbound calls with professionalism and empathy
  • Navigate multiple computer systems to provide accurate information and support
  • Maintain a high standard of service quality and detailed documentation

What You Bring:

  • A typing speed of 35+ WPM successfully and accurately
  • A warm demeanor and the ability to stay composed during difficult conversations.
  • A commitment to consistent attendance and schedule adherence
  • Availability for weekend shifts and holidays (we are a 24/7/365 service)

The Perks: RRSP with company matching, Paid Vacation, and Medical, Dental, and Vision coverage.

Shifts: We have various consistent 4-day schedules with 10-hr shifts. One weekend day is required to work.

We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.


Job Posted by ApplicantPro