Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance ... Analyze trends and prepare reports to inform business decisions Qualifications Qualifications
Atlanta, GA · On-site
$60K - $65K/yr
Lead and manage the day-to-day operations of the customer support team * Monitor performance ... Analyze trends and prepare reports to inform business decisions Qualifications Qualifications
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Alpharetta, GA · Hybrid
$28.85/hr
The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. ABOUT THE ROLE The Operations Analyst role is an ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Quick apply
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Manages and performs special projects related to customer support operations, customer outreach, enhanced technology and implementation; leads special data analysis projects. * Responds to request ...
Manages and performs special projects related to customer support operations, customer outreach, enhanced technology and implementation; leads special data analysis projects. * Responds to request ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Warehouse Operations Analyst Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Join ... customer promise of same-day shipping. Careers Packed with Potential. Backed by 45+ years of ...
Atlanta, GA · Remote
$83K - $115K/yr
Perform day-to-day CRM system tasks * Support data analysis, data input, and ongoing data ... and complete operational tasks * Create, maintain, and analyze reports/dashboards to track ...
Atlanta, GA · Remote
$83K - $115K/yr
Perform day-to-day CRM system tasks * Support data analysis, data input, and ongoing data ... and complete operational tasks * Create, maintain, and analyze reports/dashboards to track ...
Fayetteville, GA · On-site
$55K/yr
Manages and performs special projects related to customer support operations, customer outreach, enhanced technology and implementation; leads special data analysis projects. * Responds to request ...
Fayetteville, GA · On-site
$55K/yr
Manages and performs special projects related to customer support operations, customer outreach, enhanced technology and implementation; leads special data analysis projects. * Responds to request ...
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
... customer data platform (CDP). The ideal candidate is innately curious and passionate about ... data manipulation to support targeted campaigns. * Data Governance and Management: Gain a ...
... customer data platform (CDP). The ideal candidate is innately curious and passionate about ... data manipulation to support targeted campaigns. * Data Governance and Management: Gain a ...
... customer data platform (CDP). The ideal candidate is innately curious and passionate about ... data manipulation to support targeted campaigns. * Data Governance and Management: Gain a ...
... customer data platform (CDP). The ideal candidate is innately curious and passionate about ... data manipulation to support targeted campaigns. * Data Governance and Management: Gain a ...
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
Quick apply
Atlanta, GA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
We are looking for a Head of Customer Support to join our team. You'll be responsible for building ... operations in mobile games * Deep familiarity with support tools * Strong analytical mindset ...
Cities in Georgia with the most Customer Support Operations Analyst job openings:
Atlanta, GA • On-site
$60K - $65K/yr
Full-time
Medical, PTO
Re-posted 28 days ago
About Us
At Polous, we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in helping businesses grow their presence and impact through tailored marketing campaigns and strategic outreach. Our team values creativity, accountability, and long-term success, making us a trusted partner across diverse industries. Join Polous and become part of a forward-thinking team shaping the future of marketing.
Job Description
Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement service strategies, and ensure that customers receive timely, effective, and respectful assistance. This is an excellent opportunity to play a pivotal role in shaping the voice and performance of a growing company dedicated to service excellence.
Responsibilities
Lead and manage the day-to-day operations of the customer support team
Monitor performance metrics and implement improvements to ensure high-quality service
Develop and maintain customer service policies and procedures
Train, coach, and support team members for continuous growth
Handle escalated customer inquiries and resolve issues professionally
Collaborate with other departments to streamline processes and enhance customer satisfaction
Analyze trends and prepare reports to inform business decisions
Qualifications
Proven experience as a Customer Support Manager or in a similar leadership role
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Experience with CRM systems and support tools
Ability to lead by example in a fast-paced environment
Bachelor's degree in Business, Communications, or related field (preferred)
Benefits
Competitive salary ($60,000-$65,000 annually)
Opportunities for professional growth and career advancement
Collaborative and supportive work environment
Skills development and leadership training
Paid time off and company-recognized holidays
Health and wellness program participation
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Houston, TX, US
