Customer Support Operations Analyst Jobs in Georgia

Hiring a Waste Operations Analyst!
Job Description
The Waste Operations Analyst is an entry-level position that supports commercial and specialized waste operations through data analysis, research, and administrative support. The role focuses on improving operational efficiency, reducing customer costs, and assisting with specialized waste projects by working within established procedures and regulatory requirements. This position is ideal for individuals looking to grow their careers who bring strong analytical skills, attention to detail, and a desire to learn. As the analyst demonstrates growing knowledge, accuracy, and proficiency, responsibilities will expand and become more complex.
Responsibilities

• Support the analysis of commercial and specialized waste programs to identify opportunities for operational improvements and cost savings.
• Collect, organize, and review operational, financial, and service data from multiple sources to support decision-making.
• Assist with evaluating vendor pricing, service levels, utilization, and contract information to ensure value and compliance.
• Support cost reduction and service optimization initiatives by following established company procedures and guidelines.
• Assist with specialized waste projects involving hazardous, non-hazardous, and other regulated waste streams while adhering to company procedures and applicable regulatory requirements.
• Prepare reports, maintain accurate documentation, and update customer and vendor information within company systems.
• Utilize company-approved software and analytical tools, including reporting platforms and video analysis tools, to support operational reviews and recommendations.
• Collaborate with Sales, Vendor Management, Customer Management, and other internal departments to support cross-functional initiatives and ensure alignment.
• Perform other duties as assigned to support the broader operations and business needs.

Essential Skills

• Associate's or Bachelor's degree (completed or in progress) in Business Administration, Operations Management, Logistics, Supply Chain, Transportation, Environmental Science, Finance, or a related field.
• Strong analytical and problem-solving skills with the ability to work with quantitative and qualitative data.
• Excellent attention to detail and strong organizational skills to manage multiple tasks and data sources accurately.
• Ability to interpret data, identify trends, and draw meaningful insights to support operational decisions.
• Ability to learn technical processes, business systems, and relevant regulatory requirements related to waste operations.
• Proficiency with Microsoft Excel and the broader Microsoft Office suite.
• Strong written communication skills for preparing reports and documentation.
• Strong verbal communication skills for collaborating with internal teams and stakeholders.
• Data entry skills with a focus on accuracy and completeness.
• Foundational data analysis skills applicable to operational and financial information.
• Internship or entry-level experience in operations, logistics, transportation, environmental services, business analysis, or a related field.
• Experience with ERP systems to support operational and financial data management.
• Experience with CRM software to assist with customer information and relationship management.

Work Environment
This role is based in an office environment with a schedule of five days per week on site. The position relies heavily on the use of computers, company-approved software, and analytical tools, including Microsoft Excel, Microsoft Office, reporting platforms, video analysis tools, and enterprise systems such as ERP and CRM applications. The work involves frequent collaboration with internal teams such as Sales, Vendor Management, and Customer Management, requiring regular communication and coordination. The setting is structured, process-oriented, and supportive of learning, providing opportunities for professional growth as the analyst gains experience and demonstrates proficiency.
Job Type & Location
This is a Contract to Hire position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Sep 9, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.