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Customer Support Jobs In Kenya Jobs (NOW HIRING)

Superior Essex

Customer Support Specialist

Fort Wayne, IN · On-site

$16.50 - $22.25/hr

Essex Brownell owns and operates distribution centers in 11 states, as well as Mexico and Canada ... The Customer Support Specialist will investigate customer complaints, make determinations of ...

Pattern

Customer Support Specialist

Lehi, UT · On-site

$17 - $22.75/hr

What is a day in the life of a Customer Support Specialist? Technical Support & Triage * Own technical support end-to-end, including escalations and high-impact issues. * Lead triage efforts ...

Alphabe Insight

Customer Support Specialist

Dallas, TX · On-site

$18 - $24/hr

In this role, you will provide timely and effective support, ensuring a seamless and positive experience across all interactions. You will play a key role in maintaining customer satisfaction and ...

BCforward

Customer Support Specialist

San Antonio, TX · On-site

$16.25 - $21.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Overview The Customer Support Specialist role involves internal initiative while providing software ...

Airgas

Customer Support Specialist

Independence, OH

$20.75/hr

Airgas is Hiring for a Customer Support Specialist in Independence, OH! We are looking for you ! * Pay: $20.75/hr * Work schedule - Monday - Friday 8am-5:00pm * Comprehensive Family Benefits: Airgas ...

Airgas

Customer Support Specialist

Independence, OH · On-site

$20.75/hr

Airgas is Hiring for a Customer Support Specialist in Independence, OH! We are looking for you ! * Pay: $20.75/hr * Work schedule - Monday - Friday 8am-5:00pm * Comprehensive Family Benefits: Airgas ...

Cox Machine, Inc.

Customer Support Specialist

Wichita, KS · On-site

$17.75 - $24/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Previous experience in aerospace or manufacturing * Customer driven focus * Proficiency in ...

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Customer Support Jobs In Kenya information

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How much do customer support jobs in kenya jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer support jobs in kenya in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Jobs In Kenya vs Call Center Agent Jobs in Kenya?

AspectCustomer Support Jobs In KenyaCall Center Agent Jobs in Kenya
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice settings, remote options, client interactionCall centers, office environments, remote work
Employer & Industry UsageCustomer service departments across various industriesTelecommunication, service providers, BPO companies
Search & Comparison IntentLooking for customer support roles in KenyaSearching for call center agent opportunities in Kenya

Customer Support Jobs In Kenya generally involve assisting customers via various channels like email, chat, or phone, often across multiple industries. Call Center Agent Jobs in Kenya specifically focus on handling inbound or outbound calls within call centers, primarily in telecommunications and BPO sectors. Both roles require similar skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive in Customer Support jobs in Kenya, and why are they important?

To thrive in Customer Support jobs in Kenya, you generally need strong communication skills, problem-solving abilities, and at least a diploma or certificate in a relevant field. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is typically required. Patience, empathy, and active listening set top performers apart, enabling them to handle challenging customer interactions professionally. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and resolving issues efficiently in a competitive market.

What are Customer Support jobs in Kenya?

Customer Support jobs in Kenya involve assisting customers with inquiries, troubleshooting issues, and providing information about products or services. These roles can be found in various sectors such as telecommunications, banking, retail, and technology. Customer support professionals may work via phone, email, live chat, or in-person, and are expected to have strong communication and problem-solving skills. They play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between the company and its clients.

What are some common challenges faced by customer support professionals in Kenya, and how can they be effectively managed?

Customer support professionals in Kenya often encounter challenges such as handling high call volumes, addressing language barriers with diverse clients, and resolving complex customer issues efficiently. To manage these challenges, successful agents develop strong communication skills, familiarize themselves with company products and services, and use available support tools effectively. Many organizations also provide ongoing training, mentorship, and teamwork opportunities to help staff improve their problem-solving abilities and deliver better customer experiences.
Infographic showing various Customer Support Jobs In Kenya job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Customer Support Specialist

Customer Support Specialist

Crutchfield

Charlottesville, VA

$18.70/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

Crutchfield rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

We are now offering a $500 Hiring Bonus!

At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for exceptional Customer Support Specialists to join our growing team. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it. For the 4th year in a row, we've been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

Read on if you're a natural at helping people and value a healthy, supportive work environment...

As a Crutchfield Customer Support Specialist, you will:

  • Deliver legendary service by providing emotionally enriching experiences to Crutchfield customers via phone, chat & email.
  • Engage our customers with a calm, interested and professional demeanor.
  • Provide helpful solutions to customers through active listening, empathy, and problem solving.
  • Actively listen to the customer to determine their needs, and paraphrasing, if needed, to clarify. (We don't use scripts)

Qualifications:

  • Passion for helping people, problem solving and exceptional interpersonal skills.
  • A background in customer service (and other related fields) is recommended but not required.
  • Strong communication, problem-solving skills and basic math skills.
  • Ability and willingness to learn through on-the-job training.
  • Proficient computer skills.
  • Highly self-motivated.
  • Ability to communicate clearly and effectively through phone, email, and chat.
  • Ability to maintain a consistent work schedule, including some evenings until 8pm and at least one weekend shift (Saturday or Sunday).

Training:

We provide all the training needed for the job,no worries. Customer Support Specialist training includes about 4 - 5 weeks of onsite classroom training where you'll learn the ins and outs of our applications, policies, procedures, and overall philosophy of helping our customers. Following classroom training, trainees will complete about 2 weeks of job shadowing with an experienced Customer Support Specialist. Our next training class is scheduled to begin on July 27th, 2026.

Salary and Benefits:

Pay starts at $18.70/hour with potential for a bonus based on performance of up to $300 every 3 months. This full-time position comes with a comprehensive benefit package including health two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, relaxed dress code, and discounts on the fun stuff we sell. You're even allowed to bring your dog to work! Want pet insurance for your pup? We offer that as an option.

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - we're glad to provide details!

Onsite and Remote Work

Our new Customer Support Specialists will be trained onsite in at our new contact center in Charlottesville, but after training you will have the opportunity to work a hybrid schedule which allows 2 days working remotely within the Commonwealth of Virginia and 3 days working onsite per week.

For any questions or inquiries about this position, please contact our recruiting team at (434) 218-6046.

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.

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