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Customer Support Jobs In Kenya Jobs (NOW HIRING)

Customer Support Associate

Charlotte, NC · Remote

$17 - $23.50/hr

Mid Level Technologies: CRM, Help Desk, Fintech platforms, Customer Support Software Requirements: 2-3+ years in customer support within financial/fintech; experience with institutional clients ...

Customer Support Associate

York, PA

$17.25 - $23.50/hr

The Customer Support Associate represents our organization in all matters related to order fulfillment and plays a key role in maintaining strong customer relationships through responsiveness ...

Job Requisition ID # 26WD98378 Position Overview Autodesk's Customer Technical Support (CTS) organization is driven by customer-focused, solutions-oriented professionals who thrive in a fast-changing ...

Job Requisition ID # 26WD98378 Position Overview Autodesk's Customer Technical Support (CTS) organization is driven by customer-focused, solutions-oriented professionals who thrive in a fast-changing ...

Invest in your future with BSNB! Are you looking to start your career with a nationally recognized ... Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our ...

Customer Support Specialist

Chicago, IL · Hybrid

$18.50 - $25/hr

You'll become an expert in PerkSpot's tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client ...

While working in a Customer Support Agent position for Adecco, you will earn $14.93/hour + other great benefits! As a Customer Support Agent, you will answer customer inquiries primarily by phone ...

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

If you are looking to start a career in data security, programming, audit, and forensics, then come ... Come get trained for a real career here at SecurityMetrics Customer Support! SecurityMetrics is ...

Customer Support Specialist

Detroit, MI · On-site

$17.75 - $24/hr

In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction with our products and services. The ideal candidate will ...

Metro Medical is immediately hiring Full-Time Customer Support Specialist to join our in-office team. We provide critical support for our clients, ensuring every caller gets the help they need with a ...

Customer Support Specialist

Washington, DC

$20.50 - $27.50/hr

Respond to customer inquiries and provide accurate information in a timely manner * Maintain ... Support administrative and operational tasks as needed Qualifications * High school diploma or ...

Customer Support Coordinator

Stuart, FL · On-site

$15.75 - $20/hr

Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: The Customer Support Coordinator ...

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Uhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich ... Our Customer Support Specialists maintain and expand relationships with clients across the country ...

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Customer Support Jobs In Kenya information

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$10

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$57

How much do customer support jobs in kenya jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer support jobs in kenya in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Jobs In Kenya vs Call Center Agent Jobs in Kenya?

AspectCustomer Support Jobs In KenyaCall Center Agent Jobs in Kenya
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice settings, remote options, client interactionCall centers, office environments, remote work
Employer & Industry UsageCustomer service departments across various industriesTelecommunication, service providers, BPO companies
Search & Comparison IntentLooking for customer support roles in KenyaSearching for call center agent opportunities in Kenya

Customer Support Jobs In Kenya generally involve assisting customers via various channels like email, chat, or phone, often across multiple industries. Call Center Agent Jobs in Kenya specifically focus on handling inbound or outbound calls within call centers, primarily in telecommunications and BPO sectors. Both roles require similar skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive in Customer Support jobs in Kenya, and why are they important?

To thrive in Customer Support jobs in Kenya, you generally need strong communication skills, problem-solving abilities, and at least a diploma or certificate in a relevant field. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is typically required. Patience, empathy, and active listening set top performers apart, enabling them to handle challenging customer interactions professionally. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and resolving issues efficiently in a competitive market.

What are Customer Support jobs in Kenya?

Customer Support jobs in Kenya involve assisting customers with inquiries, troubleshooting issues, and providing information about products or services. These roles can be found in various sectors such as telecommunications, banking, retail, and technology. Customer support professionals may work via phone, email, live chat, or in-person, and are expected to have strong communication and problem-solving skills. They play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between the company and its clients.

What are some common challenges faced by customer support professionals in Kenya, and how can they be effectively managed?

Customer support professionals in Kenya often encounter challenges such as handling high call volumes, addressing language barriers with diverse clients, and resolving complex customer issues efficiently. To manage these challenges, successful agents develop strong communication skills, familiarize themselves with company products and services, and use available support tools effectively. Many organizations also provide ongoing training, mentorship, and teamwork opportunities to help staff improve their problem-solving abilities and deliver better customer experiences.
Infographic showing various Customer Support Jobs In Kenya job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Customer Support Associate

Customer Support Associate

Jiko

Charlotte, NC • Remote

$17 - $23.50/hr

Full-time

Posted 10 days ago


Job description

Customer Support Associate Company: Jiko Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: CRM, Help Desk, Fintech platforms, Customer Support Software Requirements: 2-3+ years in customer support within financial/fintech; experience with institutional clients; regulatory environment experience; EST location; 24/7 coverage availability. Role: Individual Contributor Category: Customer Service