ZipRecruiter

Log In

1

Customer Support Associate Jobs in Roswell, GA (NOW HIRING)

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support * Ability to follow protocols and policies as defined by QGenda and CX Leadership Not ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$21 - $23/hr

Associate degree or equivalent work experience required * 1+ years' of customer service experience * Experience with Accounting principles is preferred * Previous experience with software support ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support * Ability to follow protocols and policies as defined by QGenda and CX Leadership Not ...

Chico's FAS

Support Associate - Soma

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Buford, GA · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Atlanta, GA · On-site

$16.75 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Atlanta, GA · On-site

$16.25 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Cumming, GA · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Roswell, GA

$15.75 - $20.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Roswell, GA · On-site

$15.75 - $20.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Alpharetta, GA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Marietta, GA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Alpharetta, GA · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Norcross, GA · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Roswell, GA

Customer Support Associate information

See Roswell, GA salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support associate in Roswell, GA is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.25 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Roswell, GA?

The most popular types of Customer Support jobs in Roswell, GA are:

What job categories do people searching Customer Support Associate jobs in Roswell, GA look for?

The top searched job categories for Customer Support Associate jobs in Roswell, GA are:

What cities near Roswell, GA are hiring for Customer Support Associate jobs?

Cities near Roswell, GA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Roswell, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,308 per year, or $18.4 per hour.

Customer Support Specialist

QGenda

Atlanta, GA • On-site

$17.25 - $23.25/hr

Full-time

Re-posted 29 days ago

Job description

About Your Role 

As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely with members from across the greater Customer Experience organization to provide creative solutions to support requests and project-based assignments involving the QGenda application, aligning to our unified targeted business outcome. 

How You'll Make an Impact 
  • Maintain a professional and positive attitude in all customer and company interactions, both internal and external
  • Collaborate with members of the CX organization, when necessary, to complete project based assignments within defined time frames and/or meeting identified deadlines
  • Set and manage appropriate customer expectations around resolution and response times, adhering to established service-level agreements (SLAs) 
  • Deliver high customer satisfaction and low customer effort by providing solutions to issues in a timely fashion, escalating to senior team members as necessary
  • Hold high degree of functional knowledge of QGenda solutions 
  • Ensure timely and accurate tracking of time, cases, projects, contacts and accounts within designated systems, following QGenda best practices
Who You Are 
  • Excellent case management and time management skills 
  • Strong written and verbal communication skills 
  • Detail-oriented - ability to complete assignments and maintain communication with a high degree of accuracy and timeliness 
Experience You Bring 
  • High School Diploma / GED required; Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support
  • Ability to follow protocols and policies as defined by QGenda and CX Leadership 
Not Required, But Nice to Have 
  • Computer programming skills or previous technical support experience

Apply