ZipRecruiter

Log In

1

Customer Support Associate Jobs in Perry Hall, MD

CBRE Group, Inc.

Account Support Associate

Baltimore, MD · On-site

$52 - $76/hr

As a CBRE Account Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality ...

New

Har-co Credit Union

Be Seen First

Loan Research & Support Associate

Bel Air, MD · On-site

$18 - $26/hr

Summary Loan Research & Support Associate provides accurate (general and specific) loan information ... Ability to multitask, communicate effectively, and provide customer service with minimal ...

New

Millman Multimedia

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

... Associate to join our team. In this role, you'll handle customer inquiries via phone, email, and ... Qualifications: 3-5 years of proven customer support experience in a high-volume call center ...

Nations Photo Lab

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

... Associate to join our team. In this role, you'll handle customer inquiries via phone, email, and ... Qualifications: 3-5 years of proven customer support experience in a high-volume call center ...

Home Depot

Store Support

Bel Air, MD

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Eldersburg, MD · On-site

$16 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Edgewood, MD · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lansdowne, MD · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Glen Burnie, MD · On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Baltimore, MD · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Perry Hall, MD

Customer Support Associate information

See Perry Hall, MD salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Perry Hall, MD is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Perry Hall, MD?

The most popular types of Customer Support jobs in Perry Hall, MD are:

What job categories do people searching Customer Support Associate jobs in Perry Hall, MD look for?

The top searched job categories for Customer Support Associate jobs in Perry Hall, MD are:

What cities near Perry Hall, MD are hiring for Customer Support Associate jobs?

Cities near Perry Hall, MD with the most Customer Support Associate job openings:

Customer Support Associate jobs near you

Account Support Associate

CBRE Group, Inc.

Baltimore, MD • On-site

$52 - $76/hr

Other

Posted yesterday

New

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Account Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:
  • Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
  • Understand the scope of the contract and make sure that all work is carried out accordingly.
  • Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
  • Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
  • Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
  • Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
  • Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
  • Deliver monthly reporting support on Contract and Business Unit Reviews.
  • Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You’ll Need:
  • High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

#J-18808-Ljbffr

Apply