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Customer Support Associate Jobs in Olive Branch, MS

Support Associate - Chico's

Collierville, TN · On-site

$15 - $19.50/hr

Support Associate - Chico's 4610 Merchants Park Cir, Ste 531, Collierville, TN Position Objective The Support Associate supports a customer and product‐focused sales culture. Responsibilities ...

Support Associate - Chico's

Collierville, TN · On-site

$15 - $19.50/hr

Support Associate - Chico's 4610 Merchants Park Cir, Ste 531, Collierville, TN Position Objective The Support Associate supports a customer and product‐focused sales culture. Responsibilities ...

Support Associate

Southaven, MS · On-site

$16 - $20.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Support Associate

Southaven, MS · On-site

$16 - $20.75/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems ... Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Southaven, MS · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Southaven, MS · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a ... Documents customer issues in call tracking system timely and accurately. * Assists real-time in the ...

Sales Support Associate III

Southaven, MS · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Southaven, MS · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Southaven, MS · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Sales Support Associate III

Southaven, MS

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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Customer Support Associate information

See Olive Branch, MS salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer support associate in Olive Branch, MS is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.72 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Olive Branch, MS?

The most popular types of Customer Support jobs in Olive Branch, MS are:

What are popular job titles related to Customer Support Associate jobs in Olive Branch, MS?

For Customer Support Associate jobs in Olive Branch, MS, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Olive Branch, MS look for?

The top searched job categories for Customer Support Associate jobs in Olive Branch, MS are:

What cities near Olive Branch, MS are hiring for Customer Support Associate jobs?

Cities near Olive Branch, MS with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Olive Branch, MS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,344 per year, or $18 per hour.

Support Associate - Chico's

Chico's FAS

Collierville, TN • On-site

$15 - $19.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Chico's FAS rating

5.8

Company rating: 5.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

61st of 104 rated fashion retailers


Job description

Support Associate - Chico's 4610 Merchants Park Cir, Ste 531, Collierville, TN Position Objective The Support Associate supports a customer and product‐focused sales culture. Responsibilities include merchandise handling, stock processing, and store organization. Functional Responsibilities Process merchandise, ensuring items are properly stored, ticketed, and replenished. Merchandise new products and maintain visual packet materials, props, and signage. Enter receiving documents, reconcile invoices, and complete store‐to‐store transfers. Assist with visual directives, floorsets, window changes, signage placement, and boutique cleanliness. Participate in pricing changes and markdowns. Alert store management to cash supply needs. Support MAPS principles and deliver omni‐channel experience. Promote an inclusive, collaborative problem‐solving approach.

Qualifications

High school diploma or equivalent. 18 years of age or older. Excellent communication and customer service skills. Strong organizational skills and ability to multi‐task. Previous stock or cashier experience preferred. Ability to work the majority of the shift standing and flexible schedule, including nights, weekends, and holidays. Wear headset and communicate with headset.

Physical Requirements

Constant walking/standing 67‐100% of 8‐hour shift. Occasional lifting up to 50 lbs 1‐33% of shift. Frequent climbing 34‐66% of shift.

Benefits

Chico's FAS, Inc. is an equal‐opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under federal, state, or local law. Accommodation is available to applicants for employment with disabilities.


What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US