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Customer Support Associate Jobs in Halifax, MA (NOW HIRING)

Radius Financial Group

Operations Support

Norwell, MA · On-site

$35K - $40K/yr

Job Type Full-time Description As an Operations Support Associate at our headquarters in Norwell ... Embody radius' "customer obsessed" value with care and prioritization for customer needs. * Present ...

Radius Financial Group, Inc.

Operations Support

Norwell, MA · On-site

$35K - $40K/yr

Job Type Full-time Description As an Operations Support Associate at our headquarters in Norwell ... Embody radius' "customer obsessed" value with care and prioritization for customer needs. * Present ...

Radius Financial Group Inc

Operations Support

Norwell, MA · On-site

$35K - $40K/yr

Description As an Operations Support Associate at our headquarters in Norwell, MA, you will impact ... Embody radius' "customer obsessed" value with care and prioritization for customer needs. * Present ...

Home Depot

Store Support

Avon, MA

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Somerset, MA

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

South Attleboro, MA

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Plymouth, MA · On-site

$18 - $20/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rockland, MA

$16 - $20/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Plymouth, MA

$16.25 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Quincy, MA

$15.75 - $19.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bridgewater, MA

$15.75 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Dartmouth, MA · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Mansfield, MA · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Taunton, MA · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rockland, MA · On-site

$18 - $20/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Quincy, MA · On-site

$18.50 - $20.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

North Dartmouth, MA · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Somerset, MA · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Attleboro, MA · On-site

$17.50 - $19.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Brockton, MA

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Halifax, MA

Customer Support Associate information

See Halifax, MA salary details

$12

$20

$28

How much do customer support associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer support associate in Halifax, MA is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.37 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Halifax, MA are hiring for Customer Support Associate jobs?

Cities near Halifax, MA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Halifax, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,190 per year, or $20.3 per hour.

Operations Support

Radius Financial Group

Norwell, MA • On-site

$35K - $40K/yr

Other

Posted 27 days ago

Job description

Job Type
Full-time
Description
As an Operations Support Associate at our headquarters in Norwell, MA, you will impact radius in many ways as you grow with us as a company. For this role, we need rock stars with great attitudes. radius is not a company for someone who is satisfied in average work and looking for "just another job." Our Operations team is incredibly dedicated and it is a fast-paced environment.

  • Utilize excellent communication and problem-solving skills on a daily basis.
  • Handle all conversations with tactfulness and diplomacy.
  • Maintain high energy, self-motivation and a sense of curiosity.
  • Embody radius' "customer obsessed" value with care and prioritization for customer needs.
  • Present yourself professionally through all email, phone, and face-to-face conversations.
  • Perform with a high attention to detail.
Requirements
  • Utilize excellent communication and problem-solving skills on a daily basis.
  • Handle all conversations with tactfulness and diplomacy.
  • Maintain high energy, self-motivation and a sense of curiosity.
  • Embody radius' "customer obsessed" value with care and prioritization for customer needs.
  • Present yourself professionally through all email, phone, and face-to-face conversations.
  • Perform with a high attention to detail.

Salary Description
$35,000 - $40,000 Annually

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