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Customer Support Associate Jobs in Conway, AR (NOW HIRING)

Uasys

Associate IT Onsite Support

Little Rock, AR · On-site

$21 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... supports teamwork and diversity. We champion being a collaborative health care organization ... Customer service experience. * A+, Network+,MCP, CCNA Additional Information: Salary Information:

Peraton

Customer Technical Specialist

Little Rock, AR · On-site

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Peraton

Customer Technical Specialist

Little Rock, AR · On-site

$30K - $48K/yr

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Skills Unlimited Staffing

Be Seen First

Customer Service Associate

Little Rock, AR · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

Commercial insurance company in West Little Rock, Arkansas, is looking for an experienced, professional, and self-motivated Insurance Customer Service Associate to provide additional support to the ...

Pittsburgh Paints Co.

Store Sales Associate

Little Rock, AR · On-site

$17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...

Cycle Gear

Sales Associate

Little Rock, AR · On-site

$12 - $15/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

Comoto

Sales Associate

Little Rock, AR · On-site

$12 - $15/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Conway, AR

Customer Support Associate information

See Conway, AR salary details

$10

$17

$24

How much do customer support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support associate in Conway, AR is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.24 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Conway, AR?

The most popular types of Customer Support jobs in Conway, AR are:

What job categories do people searching Customer Support Associate jobs in Conway, AR look for?

The top searched job categories for Customer Support Associate jobs in Conway, AR are:

What cities near Conway, AR are hiring for Customer Support Associate jobs?

Cities near Conway, AR with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Conway, AR as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,512 per year, or $17.6 per hour.

Associate IT Onsite Support

Uasys

Little Rock, AR • On-site

$21 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.


Closing Date:

08/27/2026
Type of Position:Professional Staff - Project/Program Administration
Job Type:Regular

Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:IT | Client Services Campus Projects


Department's Website:


Summary of Job Duties:Under direct supervision, provides accurate and timely solutions to end user computer and networking problems. Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems, using basic troubleshooting and technical skills. Responds to situations where standard procedures have failed in isolating or fixing problem equipment, software installations, or configuration changes. This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
Qualifications:

Minimum Qualifications:

  • Bachelor's degree in Computer Science or related field of study - OR - Associatesdegree in Computer Science or related field of study - OR - High School diploma plus 2 years of IT support functions or IT technical related experience.
  • Required to be on-call and to respond immediately to trouble calls outside of general work hours.
  • Work occasionally may require in excess of eight hours per day.
  • Rotating weekend and holiday coverage.
  • Workload pressure will regularly subject incumbent to moderate to high job-related stress.

Preferred Qualifications:

  • Customer service experience.
  • A+, Network+,MCP, CCNA


Additional Information:


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.


All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Constant Physical Activity:N/A
Frequent Physical Activity:Crawling, Crouching, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:Driving, Sharps
Benefits Eligible:Yes

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