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Customer Support Associate Jobs in Clinton, MD (NOW HIRING)

Koniag, Inc.

Records Support Associate III

Washington, DC · On-site

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

kgs

Records Support Associate III

Washington, DC

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

kgs

Records Support Associate III

Washington, DC

$19.25 - $25/hr

Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...

Robert Half

Client Team Support Associate

Mclean, VA · On-site

$19 - $22/hr

We are looking for a highly organized Client Team Support Associate to provide administrative support to senior leaders and help keep daily office operations running efficiently in McLean, Virginia.

Jackson Hewitt COO

Rehire Client Support Associate

Clinton, MD · On-site

$17.50 - $23.75/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

Chico's FAS, Inc.

Support Associate - Soma

Gambrills, MD · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Annapolis, MD

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Bethesda, MD

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Rockville, MD

$18 - $22.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

CGI Inc.

Support Associate Level IV

Washington, DC · On-site

$19.25 - $25/hr

Support Associate Level IV Category: Administration Main location: United States, District of ... Copy customer identification. At the will call station, distribute passports to the correct ...

Chico's FAS

Support Associate - Soma

Gambrills, MD

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

CGI Inc.

Support Associate Level IV

Washington, DC · On-site

$19.25 - $25/hr

Support Associate Level IV Category: Administration Main location: United States, District of ... Copy customer identification. At the will call station, distribute passports to the correct ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Clinton, MD

Customer Support Associate information

See Clinton, MD salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer support associate in Clinton, MD is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Clinton, MD? The most popular types of Customer Support jobs in Clinton, MD are:
What job categories do people searching Customer Support Associate jobs in Clinton, MD look for? The top searched job categories for Customer Support Associate jobs in Clinton, MD are:
What cities near Clinton, MD are hiring for Customer Support Associate jobs? Cities near Clinton, MD with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Clinton, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $41,396 per year, or $19.9 per hour.
Records Support Associate III

Records Support Associate III

Koniag, Inc.

Washington, DC • On-site

$19.25 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Kadiak, LLC, a Koniag Government Services company, is seeking a Records Support Associate III with a Secret clearance to support Kadiak and our government customer in Washington, DC. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by supervising lower-level associates, managing workflow, and handling complex issues pertaining to work products. The Records Support Associate Level III leads and manages a team of Records Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. The Records Support Associate Level III serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government management.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Serves in critical roles in Passport S/TO/RS processing work functions (mail open, cashier, data entry, quality control, and PRISM), customer service and supervise at any level within the Division.
  • If requested by Government management, ensure that sufficient inventory of supplies are on hand to meet current and anticipated demand.
  • Plan, direct, and coordinate the daily activities.
  • Plan and follow established procedures and methods to meet changing processing requirements.
  • Provide regular operational feedback, status updates, attendance reporting, training records, and other production activity reporting.
  • Participate in management meetings.
  • Notify the Deputy Program Support Manager (DPSM) of any problems or issues with staff adherence to procedures, any internal controls violations.
  • Monitor workload and make recommendations to the Government on how to divide work among support staff.
  • Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls.
  • Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure.
  • Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement.
  • Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government.
  • Assist with special projects received by the Division.
  • In the event that the DPSM is absent for any reason, for a period no longer than two weeks, a Records Support Associate Level III may serve as Acting DPSM.
  • Recommend system improvements/enhancements that will automate, to the extent possible, data transfer, accountability, and reconciliation on passport archival databases.

Requirements:
  • Must meet all qualifications requirements of the Records Support Associate Level II
  • (Preferred) knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.
  • Ability to analyze, interpret, and apply regulatory material and internal control.
  • Ability to prioritize workload and supervise small teams effectively.
  • Ability to handle complex issues pertaining to work products.
  • Possess excellent organizational skills.
  • Secret clearance required.

Education:
  • Bachelor's Degree (or) 4 years of experience supervising personnel in a high-volume production environment.

Work Experience, Knowledge, Skills & Abilities:
  • Four (4) years of general office experience.
  • Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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