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Customer Support Associate Jobs in Casper, WY (NOW HIRING)

Plan, assign, and review the work of associates providing customer care support * Administer assigned Automatic Call Distributor queues and ensure personnel alignment to meet service levels * Manage ...

Retail Associate

Casper, WY · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

Casper, WY · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

Casper, WY · On-site

$14.75 - $17/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

Casper, WY

$14.75 - $17/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping ...

Specialty Associate - Eastridge Mall

Casper, WY · On-site

$14.50 - $16.75/hr

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth ... customers to support the company's credit application process. \t * General Operations ...

Sales Associate

Casper, WY · On-site

$13.50 - $18.50/hr

... requirements, and any customer feedback in a timely manner. Support team and company goals ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Sales Associate - PT

Casper, WY · On-site

$13.50 - $18.50/hr

... and supporting an inclusive and diverse workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be dedicated to understanding customers' needs and following ...

Sales Associate

Casper, WY · On-site

$13.50 - $18.50/hr

... customer feedback in a timely manner. • Support team and company goals: Collaborate with the team ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

Sales Associate - PT

Casper, WY · On-site

$14 - $15/hr

... and supporting an inclusive and diverse workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be dedicated to understanding customers' needs and following ...

TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received ... want associates to be involved in their work and communities so they can achieve their highest ...

... associates, ensuring they are performing their duties effectively and providing excellent customer ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are committed to a holistic approach towards benefits plans and programs that support the mental ...

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are committed to a holistic approach towards benefits plans and programs that support the mental ...

Showing results 41-60

Customer Support Associate information

See Casper, WY salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support associate in Casper, WY is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Casper, WY?

The most popular types of Customer Support jobs in Casper, WY are:

What job categories do people searching Customer Support Associate jobs in Casper, WY look for?

The top searched job categories for Customer Support Associate jobs in Casper, WY are:

Infographic showing various Customer Support Associate job openings in Casper, WY as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,356 per year, or $19.4 per hour.

Petco - Cashier/Customer Service Associate $15-$23/hr

Petco

Casper, WY • On-site

$15 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Petco rating

5.7

Company rating: 5.7 out of 10

Based on 642 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers


Job description

Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and supplies, answer basic pet care product questions, restock shelves, organize merchandise, help set up displays, and maintain a clean and organized store. This position typically pays $15–$23 per hour depending on location and experience. Benefits may include employee discounts, health, dental, and vision insurance for full-time employees, 401(k) with company match, paid time off, and opportunities for advancement.

What Petco employees say

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