Customer Experience Associate - Remote
Birmingham, AL · Remote
$13.50 - $18.75/hr
Provide customer support from a remote setting * Flexible Scheduling: Organize your availability ... Associate opportunity.
Customer Experience Associate - Remote
Birmingham, AL · Remote
$13.50 - $18.75/hr
Provide customer support from a remote setting * Flexible Scheduling: Organize your availability ... Associate opportunity.
Customer Experience Associate - Remote
Birmingham, AL · Remote
$30K - $70K/yr
Provide customer support from a remote setting * Flexible Scheduling: Organize your availability ... Associate opportunity.
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Customer Experience Associate - Remote
Birmingham, AL · Remote
$30K - $70K/yr
Provide customer support from a remote setting * Flexible Scheduling: Organize your availability ... Associate opportunity.
Store Support
Sylacauga, AL · On-site
$12.25 - $15.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Sylacauga, AL · On-site
$12.25 - $15.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Pelham, AL · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Pelham, AL · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Hoover, AL · On-site
$13.25 - $16.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Hoover, AL · On-site
$13.25 - $16.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Pelham, AL · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Pelham, AL · On-site
$13.75 - $17.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Sylacauga, AL · On-site
$12.25 - $15.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Sylacauga, AL · On-site
$12.25 - $15.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Fairfield, AL · On-site
$14.50 - $18.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Fairfield, AL · On-site
$14.50 - $18.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Fairfield, AL · On-site
$14.50 - $18.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Fairfield, AL · On-site
$14.50 - $18.25/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Birmingham, AL · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Customer Service Liaison
Birmingham, AL · On-site
$56K - $60K/yr
Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... High school diploma or equivalent required; associate or bachelor's degree preferred. Additional ...
Customer Service Liaison
Birmingham, AL · On-site
$56K - $60K/yr
Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... High school diploma or equivalent required; associate or bachelor's degree preferred. Additional ...
Customer Service Liaison
Birmingham, AL · On-site
$56K - $60K/yr
Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... High school diploma or equivalent required; associate or bachelor's degree preferred. Additional ...
Customer Service Liaison
Birmingham, AL · On-site
$56K - $60K/yr
Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... High school diploma or equivalent required; associate or bachelor's degree preferred. Additional ...
Entry Level Customer Training Specialist-Traveling
Birmingham, AL · On-site
$50K - $52K/yr
When you are not physically at a customer site, you will support current customers, prepare for ... that provides our associates with the right balance between work and family. We offer a ...
Entry Level Customer Training Specialist-Traveling
Birmingham, AL · On-site
$50K - $52K/yr
When you are not physically at a customer site, you will support current customers, prepare for ... that provides our associates with the right balance between work and family. We offer a ...
Seasonal Fulfillment and Receiving Support Associate, Riverchase Galleria
Hoover, AL · On-site
$14 - $16.50/hr
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Riverchase Galleria
Hoover, AL · On-site
$14 - $16.50/hr
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Riverchase Galleria
Hoover, AL · On-site
$15 - $19.51/hr
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Seasonal Fulfillment and Receiving Support Associate, Riverchase Galleria
Hoover, AL · On-site
$15 - $19.51/hr
Here, the customer is at the heart of everything we do - every day, all day. If you're passionate ... We believe service starts with each other - supporting one another with honesty, care, and ...
Customer Support Associate information
See Alabaster, AL salary details
$10.23 - $11.49
1% of jobs
$11.49 - $12.76
5% of jobs
$12.76 - $14.02
16% of jobs
$14.16 is the 25th percentile. Wages below this are outliers.
$14.02 - $15.28
23% of jobs
The median wage is $15.74 / hr.
$15.28 - $16.55
12% of jobs
$16.55 - $17.81
11% of jobs
$18.99 is the 75th percentile. Wages above this are outliers.
$17.81 - $19.08
7% of jobs
$19.08 - $20.34
9% of jobs
$20.34 - $21.61
7% of jobs
$21.61 - $22.87
5% of jobs
$22.87 - $24.14
3% of jobs
$10
$17
$24
How much do customer support associate jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for customer support associate in Alabaster, AL is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.62 per hour, depending on experience, location, and employer.
What is a customer support associate?
Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.
What are some common challenges customer support associates face, and how can they be managed effectively?
Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
What are the most commonly searched types of Customer Support jobs in Alabaster, AL?
The most popular types of Customer Support jobs in Alabaster, AL are:
What are popular job titles related to Customer Support Associate jobs in Alabaster, AL?
For Customer Support Associate jobs in Alabaster, AL, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Alabaster, AL look for?
The top searched job categories for Customer Support Associate jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Customer Support Associate jobs?
Cities near Alabaster, AL with the most Customer Support Associate job openings:
$13.50 - $18.75/hr
Full-time
Posted 13 days ago
Job description
We are seeking a friendly and customer-focused Customer Experience Associate to provide responsive assistance and create positive experiences for clients.
The ideal candidate enjoys communicating with people, researching solutions, coordinating requests, and making sure customers receive professional and timely support.
Key Responsibilities
- Serve as a point of contact for customer questions and requests
- Respond to inquiries professionally and promptly
- Identify customer needs and provide relevant information
- Research available options and solutions
- Assist with reservation-related questions and requests
- Coordinate customer requests with providers when necessary
- Maintain accurate records of customer communications
- Follow up with customers regarding outstanding requests
- Assist with updates and changes when needed
- Help resolve routine customer concerns
- Deliver a positive and professional customer experience
Qualifications
- Excellent written and verbal communication skills
- Strong customer-service mindset
- Friendly and professional demeanor
- Organized with excellent attention to detail
- Strong listening and problem-solving abilities
- Comfortable communicating by phone, email, and online platforms
- Basic computer proficiency
- Ability to learn new systems and platforms
- Reliable and self-motivated
- Previous customer service experience is helpful but not required
Why Choose Us?
- Remote Environment: Provide customer support from a remote setting
- Flexible Scheduling: Organize your availability around responsibilities and customer needs
- Training Available: Learn customer-service processes, systems, and available resources
- Ongoing Support: Access educational and team resources
- Professional Development: Strengthen communication, organization, and customer-service skills
- People-Focused Role: Help customers navigate options while creating positive experiences
How to Apply
If you enjoy helping people and creating positive customer experiences, we encourage you to apply for the Customer Experience Associate opportunity.
About HB Travels
Sourced by ZipRecruiter