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Customer Success Training Program Jobs in Seminole, FL

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

We achieve this by developing workforce programs that equip talent with skills for sustainable ... We seek a dedicated and results-driven Customer Success Manager to join our client company's team.

AEG

Enterprise Customer Success Manager

Tampa, FL · On-site

As an Enterprise Customer Success Manager your responsibilities will include: * Own the Enterprise ... Deliver tailored training sessions and product roadmap briefings that empower everyone from sales ...

Workiva

Spring 2027 Intern - Customer Success

Tampa, FL · On-site +1

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... Workiva employees are required to undergo comprehensive security and privacy training tailored to ...

Workiva

Spring 2027 Intern - Customer Success

Tampa, FL · On-site

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... Workiva employees are required to undergo comprehensive security and privacy training tailored to ...

Sherwin-Williams

Management & Sales Training Program

Tampa, FL · On-site

$47K - $52K/yr

... success. Job duties involve contact with customers, which may include minors; and access to cash ... Complete training consistent with established program * Support business strategies to increase ...

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Showing results 21-40

All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Seminole, FL

Customer Success Training Program information

See Seminole, FL salary details

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$22

$43

How much do customer success training program jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success training program in Seminole, FL is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.46 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What job categories do people searching Customer Success Training Program jobs in Seminole, FL look for?

The top searched job categories for Customer Success Training Program jobs in Seminole, FL are:

What cities near Seminole, FL are hiring for Customer Success Training Program jobs?

Cities near Seminole, FL with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you

Multifamily Customer Success Representative

Frontier

Tampa, FL • On-site

$72K - $144K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition.
Multifamily Customer Success Representative
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we're seeking:
The Multifamily Customer Success Representatives will play a pivotal role in our expanding Multifamily (MDU) Sales Team to help drive penetration and profitability within the segment. You will be the primary point of contact for our customers, responsible for building and maintaining strong relationships. You will play a crucial role in ensuring successful client outcomes, account revenue growth, and renewals/upgrades. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager. The HUB for this role will be at our Clearwater, FL location.
What we need in you:
You are a driven sales professional who thrives in a fast-paced customer success team that will deliver exceptional solutions and services to our valued customers. You leverage your business acumen to exceed sales targets and drive aggressive growth in B2B and B2C sales environments. You have an innate desire to win. You have several years of experience in frontline sales and are a creative problem solver who takes responsibility for meeting your numbers, enhancing revenue, and maximizing client relationships.
What you'll do:
  • Engage with customers to understand their needs and expectations, and foster positive relationships through regular communication and check-ins
  • Deliver on all aspects of customer success and client retention including established KPIs, playbook adherence, and communication requirements
  • Consistently deliver on all business targets and achieve all assigned monthly, quarterly, and yearly quotas
  • Cultivate relationships with Multifamily and HOA clients to ensure successful onboarding, maximize revenue, contract duration, and client satisfaction
  • Educate customers on product features, best practices, and potential enhancements
  • Successfully manage client relationships through the construction and onboarding process, including managing internal cross-functional teams to meet property timelines for service availability
  • Act as an escalation point for customer issues and work with teams to ensure timely resolution
  • Identify upselling and cross-selling opportunities to expand assigned customer accounts
  • Travel as necessary to support regional sales efforts and sales partners

What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
  • Salary Range: $72,000 to $144,000
  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Tuition Assistance Program
  • Personal & Work Life Balance Resources & Wellness Support Assistance
  • Employee Resource Groups
  • 10 weeks of paid parental leave, & a phased return to work program for new parents
  • Up to $10k in adoption program assistance
  • 3 weeks of paid caregiver leave

What background you should have:
  • Bachelor's degree or equivalent experience required
  • 5+ years' experience in account management and customer success roles; preference for roles within the telecommunications or related industries
  • Knowledge of and a track record of success working within the Multifamily (MDU) marketplace
  • Knowledge of fiber-based telecommunications services a plus
  • Must have excellent interpersonal, oral, written, communication, and presentation skills
  • Strong influencing skills and sales proficiency with value-based selling
  • Ability to effectively deliver sales plans, dashboards, pipeline reports and manage individual KPIs
  • Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors and other stakeholders
  • Salesforce or equivalent CRM proficiency required
  • A valid state driver's license and a willingness to travel up to 50% within the assigned territory

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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