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Customer Success Tech Jobs in Remote, OR (NOW HIRING)

Team8

Charm Security-Forward Deployed AI Engineer

OR · On-site +1

Backed by Team8, we're deploying our technology with banks and financial services companies to ... You'll operate at the intersection of engineering, AI, customer success, and fraud operations.

Lithia & Driveway

Customer Service Rep

Roseburg, OR · On-site

$19/hr

LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers ... Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With ...

New

Atos

Head of AI

OR · Remote

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Required Qualifications * 15+ years of experience in technology consulting, product engineering, or ...

Atos

Head of AI

OR · On-site +1

... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ... Required Qualifications * 15+ years of experience in technology consulting, product engineering, or ...

Atos

Digital Evangelist

OR · Remote

Represent the "Voice of the Customer" within Atos, and document business-value driven customer success stories and best practices. * Work closely with key strategy and offering stakeholders: CTO, ...

Atos

Digital Evangelist

OR · On-site +1

Represent the "Voice of the Customer" within Atos, and document business-value driven customer success stories and best practices. * Work closely with key strategy and offering stakeholders: CTO, ...

EVIDENT

Sr Applications Engineer

OR · On-site +1

Support IMS and technology partner onboarding, technical integration validation, and joint go-to ... Experience: 5+ years in applications engineering, technical customer success, or related customer ...

Lumen Technologies

Lead Software Developer

OR · Remote

$118K - $148K/yr

You will mentor developers, champion modern development practices, and help deliver reliable solutions that support business growth and customer success. Working across both frontend and backend ...

CrossMed

Travel CT Technologist

Coquille, OR · On-site

Specialty: CT Technologist * Discipline: Allied Health Professional * Start Date: 12/28/2026 ... success. Our goal is to become the preferred staffing provider by delivering top-notch customer ...

HAWES MASTER

CREDIT REPRESENTATIVE Lvl 1

Sixes, OR · On-site

$17 - $20.50/hr

We offer you the necessary training for success as you help people navigate challenging times. Are ... technology, you'll have the opportunity to provide exceptional customer service to consumers ...

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Showing results 21-40

All JobsCustomer Success Tech JobsCustomer Success Tech Jobs in Remote, OR

Customer Success Tech information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success tech jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer success tech in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Tech vs Customer Support Specialist?

AspectCustomer Success TechCustomer Support Specialist
CredentialsTechnical certifications, CRM proficiencyBasic customer service training
Work EnvironmentTech-focused, proactive engagementReactive support, troubleshooting
Employer & Industry SaaS, tech companiesVarious industries, retail, telecom

Customer Success Tech roles focus on proactive engagement, technical support, and ensuring product adoption, often requiring technical skills and certifications. Customer Support Specialists primarily handle reactive troubleshooting and resolving customer issues. While both roles aim to improve customer satisfaction, their approaches and skill requirements differ significantly.

What is customer success in tech?

Customer Success in tech is a role focused on helping clients effectively use a company's products or services, ensuring their satisfaction and retention. It involves proactive communication, onboarding, training, and addressing customer needs, often using tools like CRM software. The goal is to foster long-term relationships and maximize customer value.
Infographic showing various Customer Success Tech job openings in Remote, OR as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Charm Security-Forward Deployed AI Engineer

OR • On-site, Remote

Team8
See more jobs at Team8external

Full-time

Re-posted 14 days ago

Key responsibilities

  • Work directly with fraud investigators, analysts, contact center teams, and executives to understand workflows and operational challenges

  • Configure, customize, and optimize Charm's AI agents to match each customer's fraud operations, policies, and processes

  • Build integrations with customer systems, data sources, and enterprise applications

Job description

Description
Charm Security is building AI-powered defense systems that protect people from scams and social engineering attacks targeting financial institutions. Our platform combines real-time conversation analysis, behavioral science, and AI agents to break the scam spell before harm occurs.
Backed by Team8, we're deploying our technology with banks and financial services companies to protect their customers at the moment of risk. Our product suite includes a Prevention Agent for real-time customer protection, a Copilot for fraud analysts, and a Customer-Facing Agent for self-service fraud reporting.
Charm Security is looking for a Forward Deployed AI Engineer to help the world's leading financial institutions deploy the next generation of AI agents for fraud, scams, and cybercrime prevention and resolution.
As a Forward Deployed AI Engineer, you will work directly alongside customers to understand how fraud teams operate, configure and tailor AI agents to their environment, solve complex operational challenges, and continuously improve deployments based on real-world usage.
You'll operate at the intersection of engineering, AI, customer success, and fraud operations. Every customer is different, and you'll be responsible for turning Charm's Agentic AI Workforce into a solution that feels purpose-built for each institution.
This role is ideal for someone who loves solving problems, enjoys working directly with customers, and wants to help shape how AI transforms fraud and scam prevention in financial institutions. You'll spend time on customer sites, becoming a trusted technological partner throughout their fraud AI transformation journey.
Key Responsibilities
  • Work directly with fraud investigators, analysts, contact center teams, and executives to understand workflows and operational challenges
  • Configure, customize, and optimize Charm's AI agents to match each customer's fraud operations, policies, and processes
  • Build integrations with customer systems, data sources, and enterprise applications
  • Rapidly prototype creative solutions for customer-specific requirements
  • Analyze production usage, identify opportunities for improvement, and continuously evolve customer deployments
  • Partner closely with Product and Engineering to translate customer needs into new capabilities
  • Act as a trusted technical advisor throughout the customer's AI fraud transformation journey
  • Travel regularly to customer sites across the United States for workshops, deployments, training, and executive sessions

Who You Are
  • You enjoy solving real-world problems where there isn't an obvious answer
  • You love working directly with customers and becoming deeply embedded in their business
  • You're highly technical but equally comfortable collaborating with frontline teams
  • You thrive in ambiguous environments where creativity matters as much as technical execution
  • You naturally think outside the box and enjoy building elegant solutions for unique customer challenges
  • You take ownership and are motivated by delivering measurable customer outcomes
  • Strong communicator who can work across technical and non-technical stakeholders
  • Thrive in fast-paced startup environments where speed and learning matter

Requirements
  • +4 years of experience in forward-deployed engineering, solution engineering, implementation engineering, or software engineering
  • Strong software engineering skills with experience building integrations, APIs, automation, or backend systems
  • Experience working with AI systems, LLMs, AI agents, or agentic workflows
  • Experience working directly with enterprise customers on technical deployments or complex implementations
  • Excellent communication skills with the ability to explain technical concepts to both technical and business audiences
  • Ability to travel throughout the United States and Canada (approximately 25-50%)

Advantages
  • Experience in fraud, financial crime, cybersecurity, fintech, banking, or financial services
  • Familiarity with the fraud and communication platforms' technology stack
  • Startup experience or experience in fast-moving, customer-facing technical roles
  • Degree in Computer Science, Engineering, or equivalent practical experience

Apply