1

Customer Success Supervisor Jobs in Merced, CA (NOW HIRING)

Supervisor, Transportation

Merced, CA · On-site

$75K - $90K/yr

The McLane team is the driving force behind our success. A diverse group of professionals, from ... Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

What Success Looks Like * Animals are healthy, safe, and cared for to Petco's highest standards. * Customers trust the team's expertise and return for guidance and solutions. * The Companion Animal ...

What Success Looks Like * Animals are healthy, safe, and cared for to Petco's highest standards. * Customers trust the team's expertise and return for guidance and solutions. * The Companion Animal ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

next page

Showing results 1-20

Customer Success Supervisor information

See Merced, CA salary details

$34.3K

$87.7K

$147.8K

How much do customer success supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success supervisor in Merced, CA is $87,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $104,500.00 per year, depending on experience, location, and employer.

What is a customer success supervisor?

A Customer Success Supervisor is a professional responsible for leading and managing a team of customer success representatives. Their main goal is to ensure customers have a positive experience with a company's products or services by addressing their needs, resolving issues, and helping them achieve their desired outcomes. They monitor team performance, provide coaching and training, and develop strategies to improve customer satisfaction and retention. Customer Success Supervisors often collaborate with other departments to advocate for the customer and enhance overall service delivery.

How does a customer success supervisor balance team management with direct customer engagement?

A Customer Success Supervisor often splits their time between overseeing a team of customer success representatives and actively engaging with key clients. While their primary responsibility is to coach, mentor, and support their team to ensure high-quality service, they also step in to resolve escalated issues, analyze customer feedback, and collaborate with other departments like sales or product management. This dual focus requires strong organizational skills and the ability to prioritize both team development and customer satisfaction. Balancing these aspects is crucial for driving overall customer retention and team performance.

What are the key skills and qualifications needed to thrive as a customer success supervisor, and why are they important?

To thrive as a Customer Success Supervisor, you need expertise in client relationship management, problem-solving, and a background in business or related fields, often supported by experience in customer success or account management roles. Familiarity with CRM platforms like Salesforce or Zendesk, and sometimes certifications in customer success or project management, are commonly required. Strong leadership, communication, and conflict resolution skills help you motivate teams and build positive client interactions. These abilities are essential for driving customer retention, ensuring satisfaction, and leading teams effectively in a service-oriented environment.

What is the difference between Customer Success Supervisor vs Customer Support Manager?

AspectCustomer Success SupervisorCustomer Support Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in customer success or account managementUsually requires a bachelor's degree; experience in customer service or support roles
Work EnvironmentFocuses on proactive engagement, onboarding, and retention strategies with clientsHandles reactive support issues, troubleshooting, and resolving customer complaints
Employer & Industry UsageCommon in SaaS, tech, and subscription-based companiesWidely used across various industries including tech, retail, and service sectors

The Customer Success Supervisor primarily focuses on proactive client engagement and retention, whereas the Customer Support Manager handles reactive support issues. Both roles require strong communication skills and customer-oriented experience, but their daily responsibilities and strategic focus differ significantly.

What job categories do people searching Customer Success Supervisor jobs in Merced, CA look for?

The top searched job categories for Customer Success Supervisor jobs in Merced, CA are:

What cities near Merced, CA are hiring for Customer Success Supervisor jobs?

Cities near Merced, CA with the most Customer Success Supervisor job openings:

Infographic showing various Customer Success Supervisor job openings in Merced, CA as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,718 per year, or $42.2 per hour.

Supervisor, Transportation

McLane Company

Merced, CA • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


McLane rating

7.0

Company rating: 7.0 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

29th of 49 rated food wholesalers


Job description

Take your career further!  

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.  

The Transportation Supervisor provides direct supervision for a group of assigned Drivers. 

Benefits you can count on:

  • Pay rate: $75,000 to $90,000 per year.
  • This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.
  • Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
  • Paid time off begins day one.
  • 401(k) Profit Sharing Plan after 90 days.
  • Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Transportation Supervisor:  

  • Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures.
  • Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations.
  • Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.
  • This position has additional duties. Special projects may be assigned at the position supervisor's discretion. 

Qualifications you'll bring as a Transportation Supervisor:  

  • Have a high school diploma or GED equivalent required.
  • A Bachelor's degree is preferred.
  • Have at least 1 year of transportation management experience in the food distribution industry.
  • Be knowledgeable about DOT regulations.
  • AS/400 experience is preferred.
  • Truck routing software experience preferred.
  • Be able to work a varied and flexible schedule.
  • Have basic competency with Microsoft Office programs (Excel, Outlook, Word). 
  • This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
     

Fit the following? We want you here!  

  • Teamwork oriented
  • Organized
  • Problem solver
  • Detailed  

Our roadmap. Our story. 

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130 years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/ 


What McLane employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom