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Customer Success Snowflake Jobs (NOW HIRING)

K4Connect

Client Success Manager

Raleigh, NC · On-site

Utilize data to tell customer success stories. * Forecast and track key account metrics. * Work ... Familiarity with Snowflake & data warehouse & analytics technologies a plus. * Experience servicing ...

K4Connect

Client Success Manager

Raleigh, NC

Utilize data to tell customer success stories. * Forecast and track key account metrics. * Work ... Familiarity with Snowflake & data warehouse & analytics technologies a plus. * Experience servicing ...

Ashby

Strategic Customer Success Manager - Americas

$145K - $170K/yr

Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer ... We have thousands of amazing customers including Snowflake, OpenAI, Shopify, Ramp, Notion, and ...

Chainguard

Senior Customer Success Manager - Federal

$160K/yr

... Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner ... As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact ...

Snowflake

Account Executive, Majors, HCLS

New York, NY · On-site +1

$140K - $183K/yr

Provide ongoing, post-sales, technical guidance to the customer's technical team to drive customer utilization of Snowflake and digital transformation success * Collaborate with Product Management ...

IBISWorld

Client Success Manager

New York, NY · On-site

You will own the customer experience post-sale, leading onboarding for new users, delivering ... Anthropic's Claude, Snowflake, and API-driven integrations is a strong advantage. Key ...

Ibisworld

Client Success Manager

New York, NY · On-site +1

You will own the customer experience post-sale, leading onboarding for new users, delivering ... Anthropic's Claude, Snowflake, and API-driven integrations is a strong advantage. Key ...

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All JobsCustomer Success Snowflake Jobs

Customer Success Snowflake information

See salary details

$32.5K

$83.1K

$140K

How much do customer success snowflake jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer success snowflake in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Snowflake vs Customer Support Specialist?

AspectCustomer Success SnowflakeCustomer Support Specialist
CredentialsRelevant certifications (e.g., Snowflake certifications), experience in data platformsTechnical support training, customer service skills
Work EnvironmentCollaborative, strategic, client-facing roles within data and cloud environmentsHelp desk, troubleshooting, technical issue resolution
Employer & IndustryTech companies, cloud data platforms, SaaS providersIT support, software companies, service providers
Search & Comparison IntentUnderstanding roles in data platform customer successTechnical support roles in customer service

Customer Success Snowflake focuses on building long-term client relationships, onboarding, and ensuring clients maximize the platform's value. In contrast, Customer Support Specialists primarily handle technical issues and troubleshooting. While both roles involve customer interaction, Snowflake roles are more strategic and relationship-oriented, whereas support roles are more technical and reactive.

Infographic showing various Customer Success Snowflake job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 4% As Needed, 3% Full Time, 70% Part Time, and 20% Contract. Highlights an 77% Physical, 7% Hybrid, and 16% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager - Renewals

Yoodli AI Roleplays

Seattle, WA • On-site

$85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Who we are
Yoodli is the AI roleplay simulator redefining how individuals and teams master communication. Think of it as the batting cage before the big game, but for communication. Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private, judgment-free, just-in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral, Sandler Sales, and Toastmasters use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers.
We're building a new category called Experiential Learning: AI-powered learning through conversational roleplays. We've raised $40M in Series B funding, are doubling our team in 2026, and are headquartered at the beautiful Pier 70 in Seattle.
What you'll do
As Customer Success Manager - Renewals, you'll own the end-to-end renewal motion for Yoodli's SMB segment including high-volume, lower-ACV customer segment (accounts with annual contract values of $10,000 or less). This is a fast-growing book with rapidly increasing transaction volume-you'll be the person who builds the rhythm, runs the plays, and closes the deals.
This role is cadence-driven and transactional. You'll manage a structured outreach motion starting 120 days before each renewal, progressing through 90-day and 60-day touchpoints, and driving every deal to close. Along the way, you'll handle pricing negotiations, contract restructuring, and the occasional save conversation, all while keeping your pipeline tight and your forecasts accurate.
This is a commercial, execution-oriented seat where success is measured by on-time renewal rates, retention dollars, and pipeline hygiene. You'll thrive here if you move fast, love process, and get energy from closing a high volume of transactions.
This role is hybrid; we are looking for Seattle-based or remote candidates who will be in the office at least 3 days per week.
Renewal Execution
Own the full renewal lifecycle for a high-volume book of business.
  • Manage a growing portfolio of SMB renewals ($10K and under) with increasing quarterly transaction volume
  • Run a structured cadence - 120-day, 90-day, and 60-day touchpoints - to drive on-time renewals
  • Lead pricing negotiations and contract restructuring conversations directly with customers
  • Identify and execute save plays for at-risk renewals, partnering with CSMs when strategic context is needed
  • Maintain accurate pipeline and forecast data in the CRM at all times
Process & Scale
Build repeatable motions that keep pace with a rapidly growing transaction volume.
  • Develop and refine renewal playbooks, email templates, and talk tracks for the SMB segment
  • Surface patterns in churn, downsell, and objection themes to inform broader CS and Product strategy
  • Partner with RevOps to improve renewal workflows, automation, and reporting
  • Maintain rigorous CRM hygiene, every deal, every stage, every note
Cross-Functional Partnership
Collaborate across teams to protect and grow revenue.
  • Work closely with CSMs to stay informed on account health and adoption context ahead of renewal conversations
  • Flag expansion signals to Account Management or CSMs when customers express interest in growing their usage
  • Partner with Finance and Legal on non-standard terms, co-terms, and restructuring
  • Share customer feedback and renewal insights with Product and CS leadership

About you
  • 3+ years of experience in renewal management, commercial customer success, or transactional post-sales roles in SaaS
  • Proven track record of managing a high volume of renewals or commercial transactions simultaneously
  • Comfortable leading pricing and contract negotiations with customers directly
  • Highly organized, detail-oriented, and process-driven, you don't let deals slip through the cracks
  • Strong CRM discipline with a habit of keeping pipeline data current and accurate
  • Clear, concise communicator who can move customers to action efficiently
  • Thrives in a fast-paced, high-growth environment with evolving priorities
Extra credit experience
  • Experience in a dedicated renewal management function (vs. renewals as part of a broader CSM role)
  • Experience building or improving renewal playbooks and processes from scratch
  • Comfort with data analysis, pulling reports, spotting trends, and using data to prioritize your book
Compensation
  • Total compensation targeted at $100,000-$130,000 (85/15 base to variable split)
  • Equity at a fast-growing, category-defining company
  • Health, dental, and vision insurance
  • 401(k)
  • Flexible PTO
  • Free lunches/snacks at the office

Apply